Audio problem with Pioneer 4050DVD

[doy2001]

Hi everybody, I just got my pioneer vph-4050dvd professionally installed yesterday and there's no sound at all coming out of the speakers when using the iPod or Aux as input. The unit works perfectly with a CD, it even reads the iPod perfectly, it shows the name of the song being played, everything is ok, except no sound. I have already tried with 5 different iPods, I have tried switching the cables and using the original mac cable, I've messed with all possible settings and nothing has worked... The guys that installed it for me had no idea what was wrong. Any ideas??

[Joe Bellissimo]

If the installers couldn't find the problem then it could possibly be a faulty unit. Did you review all possible solutions in the manual?

[StoneX]

Try calling the Pioneer helpline on Monday. they might know of a solution. How are you connecting the iPod and AUX?