How do you remove Holden Assist from stereo?

[anonymousmoose]

I've been having some trouble as of two days ago. My holden assist appears to be trying to activate itself through my stereo system when I turn the car on or off. Its a pain in the butt.

Holden Caprice Voice In Issue

I dont even has this service activated.

Does anyone know how to physically unplug this from my stereo? It appears to be separate from the bluethooth plug as I checked it (passenger side panel) and its not being used.

[-Junior-]

Been a while but, if you remove the glove box and vent trim next to it, you will see the Telematics module up behind there. (Has an Aust Arrow sticker on it)
It looks slightly like a bcm. there is 2 plugs (I think) and another for the gps aerial. It is a bit tricky to disconnect, but it is possible.

Hope it helps.

[alien]

If you only need to disable the muting function assigned with Holden assist, you only need to remove Yellow/Black cable from the rear of the unit. It's only connected to the microphone and the telematics module.

As for removing it, not too sure, it may cause errors as it communicates with the BCM via Serial Connection.

[anonymousmoose]

If you only need to disable the muting function assigned with Holden assist, you only need to remove Yellow/Black cable from the rear of the unit. It's only connected to the microphone and the telematics module.

Can you give me a bit more info on this? I want to give it a try. Only way I know who to remove it is by unplugging the mirror. But it does not solve my issue.

[alien]

Can you give me a bit more info on this? I want to give it a try. Only way I know who to remove it is by unplugging the mirror. But it does not solve my issue.

Yes unplugging your mirror will not only fix it. Basically there are two wires that connect to the Y/B wire on the head unit in relation to Holden Assist.

One comes from the mirror and the other comes from the actual Holden Assist unit in the boot. They join in through connector YB157 from memory.

If you unplug your mirror and the Holden Assist module this would work, however i'm not sure how your BCM will handle it. The vehicle may complain about the unit being missing though. Im' not totally sure as to whether it will or not though, there wasn't any details in the Holden Workshop manual about this because it's all details on how to fix it and no details on how to remove it.

EDIT: If you want, and if you give me time, i can check out which pin on the connector in the boot it will be that you can cut the wire from. Then just keep your mirror unplugged?

Although, it would look better if you have acccess behind your head unit as you can leave the mirror plugged in and it looks the part still.

[anonymousmoose]

Firstly, where in the boot is this assist unit?

Alright, I removed my stereo with the old coat-hanger method
JAW's VY Berlina: CD player

Now I see a bunch of connectors in the back of it. One says TEL AF and another TEL AF+. The third says TEL Mute.

Thing is, I am unsure as to how to disable these because they are all in one circuit. I sure as heck do not want to snap the circuit the pin off.

It looked pretty much like this inside... no wires to keep loose

[alien]

Here is the location of everything to do with the Holden Assist features. Number 6 is the Holden Assist Module.


This pic shows you the connections on them


Probably the best way is to infact just disconnect the Assist module and see what that does.

Upon looking at the picture again i was way out last night. I need to get some sleep, but ignore what i said above. Under no circumstances should you remove the mute signal! Let me say again, do NOT remove the mute connection.

The mute will engage when the head unit senses no voltage across that circuit (well, technically anything less than 0.2 volts). Instead the next best option to removing the Holden Assist unit will be to bridge the accesories power on the phone connector to the mute signal cable, thus in turn always providing more than 0.2 volts across the mute line and never allowing the head unit to be muted.

[anonymousmoose]

Here is the location of everything to do with the Holden Assist features. Number 6 is the Holden Assist Module.

Thanks, now I just need to figure out how to get behind the boot liner. That shouldnt be too hard. The pic you got there is of a WH, mines a WK but I assume its located in a similar place.

[anonymousmoose]

Also, when I used to press the Holden Assist call button the thing tried to dial but then a voice said something about the service being disconnected. Now there is just a red light on the mirror and the buttons do nothing. Maybe the Holden Assist unit has died? I'll check tomorrow if I can remove the boot liner. I'm hoping its something as simple as a blow fuse.

[DanVN]

My green light comes on but when i press the buttons nothing happens either ....
Been like that since i bought the car.

[anonymousmoose]

My green light comes on but when i press the buttons nothing happens either ....
Been like that since i bought the car.

Mine definitely used to bring up a dial tone when I pushed the assist buttons. 100% sure. I havent pushed the buttons in months (because there was not point). Maybe something did happen to the assist module. I'll investigate myself a bit further.

[-Junior-]

Thanks, now I just need to figure out how to get behind the boot liner. That shouldnt be too hard. The pic you got there is of a WH, mines a WK but I assume its located in a similar place.

Yes the WH had the units in the boot, but as I said before, the unit in your car is behind the glovebox.

Also, when I used to press the Holden Assist call button the thing tried to dial but then a voice said something about the service being disconnected. Now there is just a red light on the mirror and the buttons do nothing. Maybe the Holden Assist unit has died? I'll check tomorrow if I can remove the boot liner. I'm hoping its something as simple as a blow fuse.

Just means that the contract for Holden Assist has expired. Could contact customer assistance for the number to get it reconnected if you wish to.

[anonymousmoose]

Yes the WH had the units in the boot, but as I said before, the unit in your car is behind the glovebox.



Just means that the contract for Holden Assist has expired. Could contact customer assistance for the number to get it reconnected if you wish to.

Geee, I wish I read your post more through. I'll check behind the glovebox.

As for the disconnection, its been disconnected for 3 years BUT I should still be able to get a dial tone if I push the botton. Thats what the problem is (I suspect). No dial tone so I think the unit may be dead.

[-Junior-]

Geee, I wish I read your post more through. I'll check behind the glovebox.

As for the disconnection, its been disconnected for 3 years BUT I should still be able to get a dial tone if I push the botton. Thats what the problem is (I suspect). No dial tone so I think the unit may be dead.

Don't remember correctly if the dial tone stays or not. Due to the fact that it is so far out of contract, it is like a mobile SIM that has been canceled.
We did have problems with the aerials on the earlier models, but not sure any more (been too long).
Let me know how it goes if you can disconnect the unit, otherwise I will try and get a hold of more info.

[anonymousmoose]

Don't remember correctly if the dial tone stays or not. Due to the fact that it is so far out of contract, it is like a mobile SIM that has been canceled.
We did have problems with the aerials on the earlier models, but not sure any more (been too long).
Let me know how it goes if you can disconnect the unit, otherwise I will try and get a hold of more info.

I cant get to it. I'm not sure how to get behind the glove box. I'm afraid to break something.

What do your mean by aerials? Since the holden assist thing came up, the auto aerials also is playing up. When the 'voice in' message pops up the aerial goes up regardless of radio on or not. But when I lock the car, aerial goes down again.

I might need to take it to a holden dealer after all . I drove by the local dealer but the 'service guy' didnt even know what I was talking about. Sure as hell not going to take it to that dealer. If I do take it in, what kind of questions should I ask them over the phone so I at least have comfort that they know what they are talking about?

[-Junior-]

I cant get to it. I'm not sure how to get behind the glove box. I'm afraid to break something.

What do your mean by aerials? Since the holden assist thing came up, the auto aerials also is playing up. When the 'voice in' message pops up the aerial goes up regardless of radio on or not. But when I lock the car, aerial goes down again.

I might need to take it to a holden dealer after all . I drove by the local dealer but the 'service guy' didnt even know what I was talking about. Sure as hell not going to take it to that dealer. If I do take it in, what kind of questions should I ask them over the phone so I at least have comfort that they know what they are talking about?

The best dealer that I know of is the bigger one near Carasel (sp?) shops. Took my brother a while to find a good dealer over there. Seem to know what they were doing.

The aerials that I mean are for the GPS and GSM.
The reason that I can think of for the aerial going up and down would be that the Telematics is sending a signal to the radio for the mute function.

The problem that you may have with the service dept is that if noone has done any training on the system, they will only have basic knowledge. Get them to connect Tech 2 first then they should get the diagnostic charts off the dealer site or ring Australian Arrow in Melb and get more info.

Hope that helps

[vp_304]

Sorry to bump this from the dead but did you figure out how to get rid of that anoying voice in on your wk stereo and aerial going up and down cause of the holden assist being disabled ?

[anonymousmoose]

Sorry to bump this from the dead but did you figure out how to get rid of that anoying voice in on your wk stereo and aerial going up and down cause of the holden assist being disabled ?

No... learnt to live with it

[DanVN]

Holden unplugged the speaker wire for me, all i get is PHONE on the stereo but no sound comes out

[vp_304]

does the aerial still go up and down whe you turn the car off?

[DanVN]

Yep, Voice in still comes up just no beeps anymore

Dont try unplugging the telematics module as it cuts the fuel pump off, we tried that one :P

[vp_304]

were is this speaker wire?

[anonymousmoose]

does the aerial still go up and down whe you turn the car off?

I need to push the lock button twice for the areal to go down now. i think I'll get a BMW next car.

[vp_304]

lol.............

[anonymousmoose]

lol.............

Dont get me wrong, the Caprice certainly was the value for money but I think I'll try something totally different. Been driving holdens for 10 years (expect a brief run in with a falcon I owned for a very short time) and I've always wanted something from the fatherland. BMW or maybe Audi. Too bad Merc's are poorly built.