Help with Laptop Shutting down randomly

[weedo_86]

been having problems with my laptop latly i turn it on and it freezes up or it shuts down. i brought some new anti virus software but i cant install it in safemode and in normal mode it just shuts down before i can install it

any ideas?

[delcowizzid]

one word CONFLICKER LOL im back from a fresh install wont let you system restore or install antivirus

[spirto]

try running from a command prompt
msconfig, then under the general tab, select "selective startup"
untick all boxes, but leave the bullseye for boot ini selected.
this will then boot the machine with none of the extra programs that normally starts up when windows load. (just remember to put it back to normal startup when your done resolving the issue.)
see if that helps, if it doesn't shut down, then something is getting loaded in startup.
you can download for free "Administrative Tools" from AA Tools a registry cleaner, that also gives you a list of start up programs that you can simply tell to stop loading.
website = G-Lock software | AATools network diagnostic software, SpamCombat, EasyMail, Email Verifier, Email Processor

give that a try first.

[Junny]

lol maybe over heat?

[camstatic]

Yeah I'm thinking overheating, have a feel for how hot it's getting. If it's getting "hot" to touch, you should be able to hear some fans running, if there is no fan noise, suspect fan failure.

[Tom_1569]

If its an Acer then I suspect over-heating aswell lol.

if its not an Acer Ill go with a possible software/virus problem before a hardware problem.

[weedo_86]

its a toshiba ill give these things ago

[VjamesY]

my lappy always has problems and shuts down when it overheats, u have any heat problems?

[weedo_86]

nah no heat problems

[weedo_86]

try running from a command prompt
msconfig, then under the general tab, select "selective startup"
untick all boxes, but leave the bullseye for boot ini selected.
this will then boot the machine with none of the extra programs that normally starts up when windows load. (just remember to put it back to normal startup when your done resolving the issue.)
see if that helps, if it doesn't shut down, then something is getting loaded in startup.
you can download for free "Administrative Tools" from AA Tools a registry cleaner, that also gives you a list of start up programs that you can simply tell to stop loading.
website = G-Lock software | AATools network diagnostic software, SpamCombat, EasyMail, Email Verifier, Email Processor

give that a try first.

i started it in command prompt where do i go now?

[Junny]

my 2 toshiba overheat like a bitch.

[PaRaDoX]

tried safemode? one other think you could try is Bart PE (bootable cd)