i need help with a camera

[SAV_117]

hey fellas i have sony TRV330 E camera and i want to know how to get the videos on to the computer it has usb capability but its not working on my computer and 3 others so im thinking there is another problem can anyone help me

[BecStar]

Does it have a memory card? If you've got a memory card adaptor you can transfer stuff onto your computer using that.

If you don't you could pick one up from Dick Smiths or something.

[DUK13Y]

Can you get your normal photo's onto the computer or just the video? Have you made sure that all the relevant software is installed correctly? Simple I know but quite often people just expect it to install itself once plugged in.

Have you tried turning it off and on again

[Tom_1569]

PEBKAC

Nah Have you installed drivers and the software that comes with it, are you certain the cable works. Trying on different comps is a good sign its not the usb ports or anything like that.

[Tom_1569]

Have you tried turning it off and on again

LMAO.... **** YES!!!!!!! Season 4 starts airing in July

[SAV_117]

all drivers installed different cable tried btw its a tape

[Tom_1569]

Are all the computers the same operating system? Tryed it on both Xp and Vista.

Does it show up on the computer at all?? It could be a faulty usb port on the camera, or something faulty on the camera.

[greenacc]

do the videos play on the camera ?

[holdensupporter2005]

Does it come up with any error messages??
When you have it plugged into the PC, do you have the camera switched on??

[SAV_117]

tryed both operating systems. computer comes up with no errors no nothing does not even register that the thing is plugged in. and yes the videos play on the camera

[spirto]

on some cameras you have to tell it that it's in USB mode, or PC mode on the camera.
otherwise pluggin it in and out will do nothing.
if it's a tape it's a really old camera, buy a new one it will save u alot of time lol.

[SAV_117]

its not that old mate