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Thread: Call centre scam

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    Default Call centre scam

    I had an interesting phone call today from a woman claiming to be from head office of my bank. She said they are working together with the office of fair trading to sort out a problem where the bank had overcharged me, and that my money would be payed back plus 8% interest. She wanted my birth date and also wanted me to spell my full name and then asked for my credit card number. When i told her i will go to my bank monday to sort it out, she said my local bank will not help me because it is being sorted out between the banks head office and the office of fair trading. She started getting pushy saying if i dont give her my card details i will miss out on my refund. I told her to ring me back monday night after i had spoken to people at my bank and our office of fair trading. She stopped talking then and i could hear other people talking on phones like in a call centre , so i said thanks for your help bye.
    It sounded like it was some pretty big scam organisation.

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    I usually just start pressing buttons.. piss them off. or start playing music really loud.. or then there is the classic start hitting on them. of they get angry then i have done my job

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    Quote Originally Posted by Auzziephoenix View Post
    I usually just start pressing buttons.. piss them off. or start playing music really loud.. or then there is the classic start hitting on them. of they get angry then i have done my job
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    We had one of the "Ve vant to help you fix your computer, it is compromised" so my wife passed it on to me. I play along with the poor woman paid to do this that has no idea what she's talking about. "For us to help you Mr.X, what operating system are you using? Runs through the whole list and I say none of them. Doesn't deter her. "Do you have icons on your desktop? " Yeah sure I do. "Do you have Computer or My Computer?" I have Computer! "OK Mr.X can you right click computer and then click manage?" I don't have manage. "OK So which operating sytem do you use?" Runs though list again. I say none of them, again. Angry now she asks "Well what operating system do you use, Mr.X?" Linux... "We cannot help you." But you said you would help me! My computer is compromised, you even knew it but now you won't help me! "I'm sorry Mr.X we can't help you." You can't leave me here with a compromised computer and not help! "Sorry Mr.X, goodbye." Click.

    Edit: That's kinda condensed cause she tried to get me to go through her list for proabably 5 mins. The middle part about the OS went round and round a few times.

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    hmm i possibly had a similar call mate, someone called me from the "commonwealth bank" on my mobile on a saturday, with that delayed start to talking but i just said na im busy at the moment and didnt hear what it was about and they haven't called back.
    Yo.

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    Banks do not ring you and ask for details, they already know your credit card number so be wary of such phone calls or emails for that matter. Banks will write you letters however.
    The amount of scams going on is very worrying because some people are so gullible. Iv'e lost track of the amount of emails I've received offering me tens of millions of dollars, usually from Nigeria and other African countries.
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    Quote Originally Posted by vr94ss View Post
    We had one of the "Ve vant to help you fix your computer, it is compromised" so my wife passed it on to me. I play along with the poor woman paid to do this that has no idea what she's talking about. "For us to help you Mr.X, what operating system are you using? Runs through the whole list and I say none of them. Doesn't deter her. "Do you have icons on your desktop? " Yeah sure I do. "Do you have Computer or My Computer?" I have Computer! "OK Mr.X can you right click computer and then click manage?" I don't have manage. "OK So which operating sytem do you use?" Runs though list again. I say none of them, again. Angry now she asks "Well what operating system do you use, Mr.X?" Linux... "We cannot help you." But you said you would help me! My computer is compromised, you even knew it but now you won't help me! "I'm sorry Mr.X we can't help you." You can't leave me here with a compromised computer and not help! "Sorry Mr.X, goodbye." Click.

    Edit: That's kinda condensed cause she tried to get me to go through her list for proabably 5 mins. The middle part about the OS went round and round a few times.
    I had one of those too, though I didn't let him get that far through his speil, just far enough to get the "Your PC is compromised" bit...I just said:

    "Look, as a recent IT graduate, I'd know if my PC was compromised. Finally, I use a Mac. Goodbye." and hung up

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    Ask them to prove they are who they say they are..... lol

    I recently had a BIATCHE called Annie(with a very heavy Indian accent-I could just picture the head wobble thing they do as they speak...lol) saying they are from Telstra and need to confirm some details as they have made a mistake in my recent bill(I'm not with Telstra....) and need to process the refund, cool I thought.

    Can I have your full name-Annie Parawhan, Your contact number-she refused, Her boss name-she didn't know, her address where she works-she said nothing, asked her to hold on the line-waited 2min exactly...then... said... I have you now-she said what??? I am not with Telstra I am actually from the Australian Federal Police and I know where you are now.... beep, beep, beep, beep(She hung up....)


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    Quote Originally Posted by Darcon666 View Post
    Ask them to prove they are who they say they are..... lol

    I recently had a BIATCHE called Annie(with a very heavy Indian accent-I could just picture the head wobble thing they do as they speak...lol) saying they are from Telstra and need to confirm some details as they have made a mistake in my recent bill(I'm not with Telstra....) and need to process the refund, cool I thought.

    Can I have your full name-Annie Parawhan, Your contact number-she refused, Her boss name-she didn't know, her address where she works-she said nothing, asked her to hold on the line-waited 2min exactly...then... said... I have you now-she said what??? I am not with Telstra I am actually from the Australian Federal Police and I know where you are now.... beep, beep, beep, beep(She hung up....)

    I love the aussie names that they use when they can't even speak a clear sentance of english. We had a 'Mark' call up saying our computer was broken rah rah and asked for all the details and i just hung up, couldnt be arsed to listen to his shit, and then he called back another 4 times that day

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    i got the chopper reid app on my iphone lol... best thing for when a marketers on the home phone and wont go away... nothing like chopper saying "F*UCK OFF" lol

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    LOl - scammers. I had a paypal email a few weeks ago. Funny thing is I put in a stupid name and password and I was "in" So I filled in some bogus info and offered them to drain my account (had $800 in it at the time) and that they could enjoy the money as they probably really needed it to help save their sick kid from death.
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    nothing is worse then the offshore oil riggers who want your items...
    honestly. where are they gonna ride the damn thing...

    once youve had one, youve had them all. just wish they wouldnt copy paste their reasons or whatever. shows the brain power of some of those places.

    selling items on car/bikesales etc you get a fair few of them, and it seems ot be in intervals or whatever.
    might actually try darcons idea next time.....

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    You should have twigged when they said they would give you money for their mistake. what was the clue ?. they admitted they made a mistake.
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    When she said they were offering 8% interest on the money they had overcharged me, i new it was bullshit.

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    Quote Originally Posted by VEcalaisV View Post
    hmm i possibly had a similar call mate, someone called me from the "commonwealth bank" on my mobile on a saturday, with that delayed start to talking but i just said na im busy at the moment and didnt hear what it was about and they haven't called back.
    I've had the 'Commonwealth Bank' calling me at home (whilst I've been at work) and leaving a totally different number to any of the other Commonwealth Bank numbers

    Called the number they left me from one of our work lines and I never realised that the 'Commonwealth Bank' now calls itself the Commonwealth Bank of Australia and has changed it's menu voice to one that sounds suspiciously like bad call centre english

    I then called the real Commonwealth Bank and sure enough they had no record of calling me over the last week or so
    If ignorance is bliss why aren't there more happy people around ?

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    Quote Originally Posted by crazyspoon05 View Post
    I've had the 'Commonwealth Bank' calling me at home (whilst I've been at work) and leaving a totally different number to any of the other Commonwealth Bank numbers

    Called the number they left me from one of our work lines and I never realised that the 'Commonwealth Bank' now calls itself the Commonwealth Bank of Australia and has changed it's menu voice to one that sounds suspiciously like bad call centre english

    I then called the real Commonwealth Bank and sure enough they had no record of calling me over the last week or so
    They are the Commonwealth Bank of Australia, or CBA. That much was accurate.

    Incidentally, CBA outsource their insurance dealings now. Every 6 months I get an envelope in the mail outlining their personal injury insurance policies, 2 days later I get calls after 8pm from a number in Perth claiming to be calling on behalf of CBA. They assume that you do want the insurance, and basically start filling out the application as soon as you pick up the phone. Despite me telling them I'm not interested multiple times, they keep calling, saying I agreed to being contacted by them when I opened my account. Never mind that that account was opened about 8 years ago, before they ever started this crap.

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    Whilst they are 'CBA' they haven't used the Australia on their automated phone systems (or on their online banking either) for a long time so that was a dead giveaway
    If ignorance is bliss why aren't there more happy people around ?

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    someone should try the one from the seinfield episode, where jerry is called up from call centre and goes "im a bit busy right now, how about you give me your number and ill call you back" it was something along that line cant remember it specifically but was pretty funny

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    I hope she rings back tonight like i asked her to. I am going to offer her a 20% cut in the takings if she helps me clean out the bank account of the organisation she works for. I am going to tell her i have friends in the underworld that can sort out anyone that gets in our way and i now a good accountant that has just got out of jail and can help us hide the money trail. Will see if this scares her enough to hang up and not ring back.

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    Quote Originally Posted by Tree cutter View Post
    I hope she rings back tonight like i asked her to. I am going to offer her a 20% cut in the takings if she helps me clean out the bank account of the organisation she works for. I am going to tell her i have friends in the underworld that can sort out anyone that gets in our way and i now a good accountant that has just got out of jail and can help us hide the money trail. Will see if this scares her enough to hang up and not ring back.
    Than ask her what shes wearing.
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