So, I've had a change of heart and a change of career. One thing I've always been good at is sales. So, why not go into one of the b iggest sales market around. A market where the salary I earn is purely dependant on how much hard work I'm willing to put it. Car Sales.
Feel free to get an open and honest answer about the way car sales work.
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
do people who try to haggle down that last dollar ride you?
attn Über geeks, i play Second life. Patrio Graysmark.
The people who haggle on the price of the car generally end up being the unhappy customer. But ultimately, no one rides me. I don't let it happen. I may let you think that you are riding me but in the end, I still have control of the situation.
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
I'm assuming you are new to this career.
Has the Dealer given you the rundown on the tricks of the trade that he or she expects you to use?
Do you have a button under your desk to signal another salesman to walk in to advise you a cash buyer is on the phone and is interested in buyinjg the very car your client's are looking at?
Never
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Actually...to be honest...I was in car sales sometime ago....
No, there is no button. There are certains tricks but to be honest, there really is no lying involved anymore. The end result if you get caught out is disastrous.
The interesting thing is that everyone thinks that the salesman is the enemy...he isn't watch out for his salesmanager. He calls the shots. He even tells you how much you are going to sell it for. Even if it's lower then what you already quoted in which case it then becomes money out o fthe salesmans pocket.
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
which sounds like my old job at harvies, money in your pocket didnt mean a thing, shifting units did.
i am so glad to be out of retail, two years and the only thing i got out of it was a nice addition about customer service to my resume.
attn Über geeks, i play Second life. Patrio Graysmark.
A certain Mitsubishi Dealer here in Perth used the button trick at least up to three years ago. I helped his Nephew install the system in 1985 and helped remove it in 2003. Now the Sales manager just checks what is going on through the intranet.
The salesman, whilst working out the figures for you, puts the details up that the Manager can view in another room.
I have never had a problem with Car Salesman. If the price I wish to pay is not met I leave.
Last edited by Pretender; 17-08-2006 at 12:16 PM.
Never
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Money in my pocket means everything to me. If I don't shift units then my pay packet is only $1800 for the month. Now whilst thats good for some...it's not for others when you have champagne tastes.
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
Ah yes, Mr. Car salesman, do all vehicles sold by you come with an extensive range of aftermarket electronics and 150dB certification slips?
Hi 12Voltking
What is the best way to approach obtaining a lower price?
Yes it's the small van purchase, we are going Suzuki.
I have told the dealer that I can get the Citroen for $17700 on the road.
The Dealer, without much of fight, came back at $19971 (down from $21990) and then with a bit of a conversation suggested below $19000 would be possible.
A Salesman at another yard suggested $18500 as the lowest but they have no stock due until February. I haven't mentioned this yet.
Any tips would be greatly appreciated.
I do understand that they may have little room to move but I also need to ensure I get the right/best deal.
Thanks
Never
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Of course you need to get the best deal but always be aware that the dealer is going to get the better deal. What you need to do is make sure you get best that you can for yourself. First off, check to make sure what incentives and rebates are going on the vans at the moment.
These are not dealer discount. They are manufacturer discount.
$18,500 sounds like a good deal considering it started at 21990. I doubt you will get it any lower then that.
Go in to the dealership and settle down for some hard work. Talk to the same salesperson again and let him know that he has a deal on a van exactly the way you want it at $18,000. He is going to laugh at you. But then your going to tell him that you are ready to do something TODAY. $10 says he is going to go running straight to his manager.
The salesperson is then going to sit you in his office and "write" you up. Meaning, fill out a purchase order. This is where the negotiations begin. He will probably come back with $18,500 on the write up sheet and can't do any better. Do your best to get him lower then 18.5K but don't be surprised if it doesn't happen. Make sure you get this all on paper.
THEN
Politely take the write up sheet. Tell them you need to think about it and also have to show the write up sheet to your accountant so he knows whats happening that you will be back later today. Under NO circumstances are you to give that write up sheet back to them. Don't even let them make a photocopy of it. Take it, thank them for their time and leave.
Now go back to the dealer that has the van you want and show them the write up sheet and say beat this deal or I walk. It will take them a little bit to figure out what to do. They will then come back and say that such and such a dealer is only giving you a good price because they don't have the inventory and that when they get the van in the price will go back up.
You are now going to tell them that they did an inventory search and can get you the van in a couple of days. But you would rather deal through here because they are closer to home, have a better seervice department and in general are nicer guys but that as a customer it's your duty to get the best price you can. He will then write you up at an agreed price and you and your wife can drive out of their on the agreed price in your new little rubber band car
Keep me updated
and any questions just ask.
Happy hunting.
On another note....tell me the dealership and which particular vehicle in their inventory and I will play the email game with then. You can then have a copy I've my email with the best price they offer me
Ray.
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
Pretender, $21990 is that with or without GST and on road costs?
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
also, Auto or Manual?
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
Thanks for the tips, that will be most helpful. I had planned to start at $18000 and see how I go. I would be very happy with $18500. I thought of trading my car but at the discounted price they would only give me $300 for it. I used to deal with Dealers all the time but haven't bought a car or helped someone else buy a car from a Dealer for about four years.
Mandurah - MANDURAH SUZUKI, no email address.
Manual only.
All prices are GST and on road costs inclusive and at present include free aircon.
I will try and track down an email address.
Never
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Hmm...they must've added in floor mats and some other form of accessory as I cannot get the price to reach 21990.
Base price is 17990 plus GST and ORC comes to about 21450. So, either something has been added or they have raised the price of the vehicle which I thought was illegal in Australia so they must've added things like front floormats.
Also, be to sure to check out if it's an 06 or an 07. If it's an 06 then expect a mega discount.
Remember set a price and stick to it.
If all else fails. Take, the write upsheet from him and scribble down
"Will take today if agreed price is$18500" Sign it and then hand the salesman some money (several hundred dollars) and tell him to take it to his manager.
Remember, it's easy for his manager to push a deal away but if you give him 200 to 300 cash down payment without signing anything, he will know that your serious..plus I can bet your last dollar that he will not want to give that money back. So he should take the deal.
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
Cheers.
I will let you know how it goes.
I'm going down to see the Dealer on Tuesday.
What I have gathered from others (including another Dealer) is that the Dealership is under new ownership and has been making very good discounted deals for customers lately.
I'll start at $18000 and see how I go. Might be rude of me to ask for a cargo barrier don't you think? I will ask anyway as they can only say no.
Never
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Rude? **** no! I can sell someone a car for $200 over invoice and they get pissy with me when I refuse to throw in a bullbar! Go for it!
Hint: Let them know you will also be purchasing a small fleet of these.....
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
Good idea and due to new contacts I will be extolling the virtues of the van to others in the same business.
In about 12 months it is very likely that we would need a second van so they can make me come back by ensuring a good deal.
Never
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Exactly, every good salesman knows that behind every sales is another five if they play their cards right.
Mind you, if you do get a good deal, be sure to pass on this salespersons name to friends. He would appreciate and so would your friends at the chance of getting a good deal when the time is for them to buy a new car.
You put you left foot in, your put your right foot in , you take your left foot out and you slide it all about!
I most certainly would pass on the salesperson's name to others. I will always do that.
I have in the past received some great deals because of referring others to a dealer like $4000 off a $9000 car in one instance.
Got to try to sleep now, I go to work in 3 hours.
Thanks for your advice.
Never
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Have you ever heard of any dodgy dealerships regrooving passenger tires to make them look like they're newer?
hey guys, just thought i would poke my head in.
12volt is right, cash is king. i have worked in retail for 3 years and can say that no one can refuse it when its placed in their face unless they are VERY good at seeing the larger picture.
use $20 notes, get them from the bank and make sure they are fresh and in bundles of 10. take about 10 bundles. this will get the blokes attention. if you use $50's it will seem like no as much money and if $10's are used they just dont hold the dollar value of $20.
trust me this with 12volt's comments will work a treat.
yeah the ammount of times ive walked away from used sales people with a big smile on my face, after test driving a car, burning the shit out of the tyres then returning it and saying nah dont think its for me... bahahah and they call you the dodgy ones :P
prentender if u want a cargo barrier i would definitely recommend genuine because i installed an aftermarket one in a peugeot 307 touring the other day and its a nightmare you have to drill into the headling completely ruining it if you want to take it out. but if things like that dont bother you then aftermarket could be a bit cheaper