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Thread: dealer misleading

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    JSK
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    Default dealer misleading

    Hi all,about 4 months ago i decided to trade my vx in on a vy series 2 upwards.Ended up finding one at local Holden Dealer 03 VY SS II.Yesterday i went to get some things to do a service on it and was told it wasnt a series2 but a series 1.Pretty much thought the guy behind the counter didnt know what he was talking about.Today decided to check the paperwork from the dealer (Notice of Sale,Tax Invoice,Warranty Form etc).All paperwork states it is a series 2 as what i thought as i wasnt looking for a series1.Then checked a few things a guy told me to look for and the vin No. Build date which is 07/03.I have now found out it is a series1, VERY PI#*ED OFF NOW.Not knowing at the time what to look for and just thinking a Holden Dealer couldnt be selling a series1 as a series2.Going to see the dealer and demanding a full refund as this should be a clear case of misleading the buyer.Anyone ever had any similiar situations would love some feedback.

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    Yeah that's no good. Are you impressed with the car apart from that though? If you like the car go and see what you can get out of them in terms of a discount and freebies for the trouble.

    Goodluck with it.

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    look up redbook for the difference in price between an s1 and s2, then ask them to refund it to you. if they refuse go to consumer affairs.

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    no offence, but if you didn't notice it wasn't a series 2 in the first 4 months of driving it then what is the exact problem? what's so special about a series 2 over a series 1, that you didn't even realise whilst you had the car? apart from a price difference, of course, which you should get refunded. don't ask for a full refund if there's nothing wrong with the car and you're happy with it...

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    I always check for that.I just purchased a vz ss and before i got the one i have i looked at one that i was keen on, i specifically wanted an '05 model.The guy told me over the phone it was definately '05 so i drove 2 hours to look at it, only to find that it was an '04 model first registered in '05!
    I gave him an earful about wasting my time and he just shrugged his shoulders and said "It's pretty much an '05, it was built 11/04!"
    I have found from buying recently that alot of the salesmen don't have a clue what they're selling you and will make something up to get the sale so you must be careful.

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    Quote Originally Posted by levymetal View Post
    no offence, but if you didn't notice it wasn't a series 2 in the first 4 months of driving it then what is the exact problem? what's so special about a series 2 over a series 1, that you didn't even realise whilst you had the car? apart from a price difference, of course, which you should get refunded. don't ask for a full refund if there's nothing wrong with the car and you're happy with it...
    Point being not everyone would notice, yet one car is newer and has probably got some updates (i don't specifically know that but it's a safe bet).
    They lied or didn't know even though it was specified. God knows what else they lie about.

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    no doubt it's got some updates, but if he never realised the difference then it's safe to say that those updates don't matter to him. and if they were both built in the same year then one's barely older than the other anyway! but yeah, dealers do lie just to get a sale, and about other things. one thing to note is to never listen to what a dealer says! find out the facts by researching yourself and you'll be happy!

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    oldest trick in the book dude, i bought my series 1 vy berlina when all the paper work said series 2 even though it was obviously not, then i ended up trading that berlina back at the same dealer, i dropped by and it was back up for sale as a series 2

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    depending on the model it usually just means rear power windows or a retrim or different rims. definitely misleading but they can hide it so easy just by changing those things.
    Need some parts for my VH 253:
    Green standard steering wheel...Green lower B-pillar covers.
    Green sunglasses holder/lower dash bits...Air-con and assorted engine bay parts.
    PM with any info.

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    Quote Originally Posted by juzo View Post
    I always check for that.I just purchased a vz ss and before i got the one i have i looked at one that i was keen on, i specifically wanted an '05 model.The guy told me over the phone it was definately '05 so i drove 2 hours to look at it, only to find that it was an '04 model first registered in '05!
    I gave him an earful about wasting my time and he just shrugged his shoulders and said "It's pretty much an '05, it was built 11/04!"
    I have found from buying recently that alot of the salesmen don't have a clue what they're selling you and will make something up to get the sale so you must be careful.
    if its an 11/04 build date the car is classed as an 05 model year, look at the digit before the "L" in the VIN number it will be a 5 designating the model year
    the model year changes about october...

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    Quote Originally Posted by vlv8vic View Post
    Point being not everyone would notice, yet one car is newer and has probably got some updates (i don't specifically know that but it's a safe bet).
    They lied or didn't know even though it was specified. God knows what else they lie about.
    no joke myself nd a m8 nd his mum drove up2 adelaide 2 a second hand dealer 2 look at a car that was on the trading post it said it was mech A1 no rust perfect interior nd exterior nd then we got there nd it was a total wreck, it was full of rust the exhaust was held by the down pipe nd a bit of wire at the end nd the inside smelt like somfin died in it, they had it in there 4 1500 but its not even worth 500

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    Since when does a good salesman let the truth get in the way of a bullcrap story.

    Always do as much research as you can. You can always come back again later.
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    Quote Originally Posted by Doctor Bob View Post
    if its an 11/04 build date the car is classed as an 05 model year, look at the digit before the "L" in the VIN number it will be a 5 designating the model year
    the model year changes about october...
    Ok, fair enough.
    As far as i'm concerned if it's got 04 build on the plate then it should be sold as such but that's only my opinion.Thanks for the info.

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    Quote Originally Posted by levymetal View Post
    no doubt it's got some updates, but if he never realised the difference then it's safe to say that those updates don't matter to him. and if they were both built in the same year then one's barely older than the other anyway! but yeah, dealers do lie just to get a sale, and about other things. one thing to note is to never listen to what a dealer says! find out the facts by researching yourself and you'll be happy!
    But if i were going to buy it, knowing a series 2 had a few improvements but not knowing what they you're saying those updates don't matter? If it were a computer thing i'd have no way of knowing.

    It's like telling a colourblind dude the car he's buying is red when it's really green.

    I do agree that you do as much research as possible, but something like the build of the car shouldn't be something to lie about.

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    Build dates don't mean a thing in regards to which year the car is. As far as a year goes, it is the compliance date that is important. Build date only matters when ordering parts. In the case of the car built 11/04, the compliance plate would probably have 1/05 on it. The series of the car relies on the build date, but the year will be compliance date.

    The dealer advertised the car as series two, if it is in fact a series one he broke the law. This is the case in WA, not 100% on other states, but over here, you can not advertise false information, even out of ignorance. Go back to the dealer with evidence of which series it actually is and see what recourse is available to you.
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    Quote Originally Posted by vlv8vic View Post
    But if i were going to buy it, knowing a series 2 had a few improvements but not knowing what they you're saying those updates don't matter? If it were a computer thing i'd have no way of knowing.

    It's like telling a colourblind dude the car he's buying is red when it's really green.

    I do agree that you do as much research as possible, but something like the build of the car shouldn't be something to lie about.


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    Quote Originally Posted by buddaboy1990 View Post
    no joke myself nd a m8 nd his mum drove up2 adelaide 2 a second hand dealer 2 look at a car that was on the trading post it said it was mech A1 no rust perfect interior nd exterior nd then we got there nd it was a total wreck, it was full of rust the exhaust was held by the down pipe nd a bit of wire at the end nd the inside smelt like somfin died in it, they had it in there 4 1500 but its not even worth 500
    Was the ad in English,because that post wasnt.

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    Would this be similar? i bought my vy series 2 S ute 2 weeks ago. on the receipt it clearly states that i have traction control, yet there's no evidence of a button or anything. what could i do here?

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    Quote Originally Posted by one_and_only2004 View Post
    Would this be similar? i bought my vy series 2 S ute 2 weeks ago. on the receipt it clearly states that i have traction control, yet there's no evidence of a button or anything. what could i do here?
    On a similar note (yeah I'm a thread hijacker...), do all cars with an LS1 or L98 or LS2 etc have a traction control button, where you are able to turn it off? Do they all even have TC? VX Calais does and you can turn it off, but wondering about other models...

    Quote Originally Posted by zai View Post
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    vy series 1+2 ss utes have tc built in but are on constantly, i was told, i was also told u can get them turned off with a tune, also the difference between vy ss series 1-2 is series two have different wheels, different tail lights, fly by wire electric throttle control, and i think slightly different cloth trim but not to sure on that. either way your better off with a series one simply for the throttle cable, its more direct and responsive, also series 2 i think got 5 more kw from 235kw to 240kw? but nothing a tune cant fix, either series one or two with a mafless tune will reap the same results.

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    Quote Originally Posted by adam69 View Post
    Was the ad in English,because that post wasnt.
    soz im a bit of a slack a**

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    Quote Originally Posted by juzo View Post
    Nope, it was 11/04 on the plate.
    Unusual, the compliance and build dates are always a month or two different. But as Dr Bob says, the letter that corresponds to the build date in the VIN is what the car is classed as.
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    I burnt my hand in a nasty way once using method one but thats because i'm a twat.

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    Series II is always an improvment over series I. They told you its a series II when it isn't. Get the difference between Series 1 & 2 given to you in $. Or if you arent fussed on another car get a full refund.
    Last edited by Trewman; 25-03-2008 at 02:21 PM.

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    Just had a chat to my boss about this, you can go to fair trading and see what they can do. If this car was actually advertised and sold as a series II then you have recourse. The end result will be what you can work out between the dealer and yourself. Consult fair trading first though.
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    Quote Originally Posted by DannyboyDS View Post
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