E-Tax fault

[BullittSV6]

Just wondering if anyone else if having the same fault with e-tax:

I finished entering all the data and had just printed and saved when it detected an update.

So I downloaded and installed the update.

I restarted the program, it asks to check for updates, none detected, loads my file, then wants to updates again, then wants to reload my file, then check updates and now my e-tax program is in this loop where it loads my file and checks updates.

I restarted my PC, same problem.

Downloaded a fresh copy of e-tax, same problem.

Anyone else cursed with this issue.? I was right about to lodge my tax return when this happened too.

I might just have to redo my tax I think.

[Evolution_Ends_Here]

Just wondering if anyone else if having the same fault with e-tax:

I finished entering all the data and had just printed and saved when it detected an update.

So I downloaded and installed the update.

I restarted the program, it asks to check for updates, none detected, loads my file, then wants to updates again, then wants to reload my file, then check updates and now my e-tax program is in this loop where it loads my file and checks updates.

I restarted my PC, same problem.

Downloaded a fresh copy of e-tax, same problem.

Anyone else cursed with this issue.? I was right about to lodge my tax return when this happened too.

I might just have to redo my tax I think.

what issue you having mate, the issue that i had was before i lodged it, it said it was missing a dll file and i could't lodge it.

[BullittSV6]

the loop, as soon as you load your file, it asks for updates, then when it sees there is no updates, it asks to load your file again, then checks for updates etc.

[Evolution_Ends_Here]

i just tried your missing the same dll file i had

[BullittSV6]

oh ok, how do you rectify it

[Evolution_Ends_Here]

this

go Here

htttp://www.dl-files.com and get this file

msvcr71.dll

Extract The zip file to

C:/windows/syetm32

Exit & Save Etax

Start Etax Again

hope this helps

[BullittSV6]

didn't work, the .dll file exists

[Evolution_Ends_Here]

didn't work, the .dll file exists

dl the dlll file and replace it

[BANKS]

tried it on another computer?

[minux]

Just odnt let it update? It asks me if i want to check for updates, I click no?

[maginoodle]

i have had both these probs.
the dll file i couldnt fix. the third comp i loaded etax onto worked.
the prob with the update occured when i was doing the third return. i was clicking no to check for updates but when i went to lodge the return it said that etax has found an update and it needs to install it. i let it install which then when i went back to the return i was doing i had to answer the deductions section onwards again.

[Emackulation]

You should be using the lastest version to do your tax. When you installed a fresh copy did you un-install the previous copy first? If not, do that, then restart, then install the new copy.

[BullittSV6]

I have it installed here on my work PC so will try to lodge it from here, hopefully won't have any issues, if not will have to try all this either tonight or tomorrow night. Thanks for all your help guys, will let you know how it goes.

[BullittSV6]

In the end I just started a new file, filled it with the same info and it worked without a hitch, tax is now lodged, done and dusted

[Bax]

Strange, must have just been a problem because you didn't update before you started using it? Which is what it recommends.

Strange though. I would have done what minux said and instead of pressing check for updates, just press next.

[Cordelia calais]

Used it for a while now and never had a glitch! very happy with the program and the service.

[BullittSV6]

Strange, must have just been a problem because you didn't update before you started using it? Which is what it recommends.

Strange though. I would have done what minux said and instead of pressing check for updates, just press next.

Yeah it was strange because the original file worked until it detected an update and it states you can't lodge until you have updated, and because I wanted to lodge I had to update. Oh well, just a glitch I guess.

[vlv8vic]

i had a problem when i lodged. it said there was an error and it didn't go through, then when i tried again it said i had already lodged. Turns out it went through anyway as i got my crappy return notice today.