Holden Servicing.

[SSV2NV]

Hi Members,

I just purchased a new VE SSV which has also had a fair bit of work done to it. I took it to a local Holden dealer to have a few things looked at and they have caused a lot of damage to my front spoiler and passenger sideskirt.

When I complained I was told that as I could not prove that it was undamaged when I went there, that they would not assist with the repair.

Since leaving the Holden dealership my front bar is starting to fall off from the damage that they caused.

A lot of the minor scratches I have polished out, but some of the scratches are too deep and have gone down to the plastic, I have purchased some touch up paint to cover this up.

Dos anyone know of what action I can take to recoup some of the cost of purchasing a new front bar as the old one has had its brackets broken????

Thanking you all in advance.

VESSV2NV

[greenacc]

Complain to the manager of the dealer, and if he doesn't listen call up headquarters or whatever they are called. The tossers on the front desk will always deny everything, hoping you will just go away. If you take your car there again, make them sign a form stating that there is no damage to the car when you drop it off , just like when you hire a car, then check the car when you pick it up - and if there is any damage go straight back inside and scream and shout at them (they love that ). and dont touch up the damage till you get a response from headquarters.

[Simon W]

Maybe give fair trading or something like that a call, i recently called them (not for car related stuff) and they sorted the problem out within a week.

[andyman]

hmmm, give dealer principal a go, if that dosnt succeed go to fair trading and dob. i wonder how on earth they damaged that to the point of the bar dropping,


good to see another nowra lad on here simon haha

[TVR-190]

ya Holden also have a habit for taking your car for a joyride, maybe they had a lil prang...

[Simon W]

good to see another nowra lad on here simon haha

Good old nowra, Actually seen your car yesterday, near legends, looks pretty nice.

[ImAHoon!]

maybe it was damaged when you took it there and you're just lying about it to try and get it fixed for free?

[keza87]

Thread moved to better area.

[Grennan]

maybe it was damaged when you took it there and you're just lying about it to try and get it fixed for free?

Get back under that bridge troll.

[andyman]

Good old nowra, Actually seen your car yesterday, near legends, looks pretty nice.

lol, was it in the morning, it might have been when i was heading out to harveys, have you got a my ride thread going, so i can look out for yours?

[DANNY8]

I don't think there would be anything u could do as it's their word against urs. They're innocent until proven guilty....so the way I see it, youd need proof that they did it. If u have no proof, u have no case.

[Torquative]

/\ sadly yeh and holden are a pain at the best of times

[TVR-190]

tell them your going to stand out front and scare off customers unless they fix it, failing that. screaming very loudly may help

[Grennan]

I would speak to the manager, go in and act calm and resonable. If he doesnt comply just mention you have been in contact/will be in contact with Fair Trading, hope that lights a fire under their arse.

You wouldnt happen to have any time stamped photos?

[Sabbath']

Unless you've got some proof that it was in no way damaged before it went into their workshop then you will probabaly have a hard time getting any response or recourse from the dealership.

[KIDNEY SHIFTA]

The key thing in this type of situation is to never let it go, go up there everyday and eventually just to get rid of you they'll fold. Prime example, my car went in for a service at holden , with a brand new dash surround/facia and came out broken, i complained for three weeks and with persistence they reimbursed me for the service cost and replacement of the facia.

Dont back down.