automated features that annoy you?

[BootifuL]

I dont know if anyone on here has been to parklea markets? I dread that place. People EVERYWHERE and every one randomly stops, i dont know how many toes i have run over with the pram!!!

[immortality]

I hate telephone automation. I do not appreciate talking to computers. So now I just swear at them until they go to an operator. Seriously, the idiots who thought of this were just that...idiots.

fully agree, most of the time when you do finally get to talk to a operator, he's probably based in india and as much use as the automated system that put you through to him in the first place. i won't leave messages on automated systems at all these days

[Stressball]

fully agree, most of the time when you do finally get to talk to a operator, he's probably based in india and as much use as the automated system that put you through to him in the first place. i won't leave messages on automated systems at all these days

I recently changed mobile phone providers from Virgin to 3. Virgin support was fantastic, provided by well-spoken, easily understood, happy-sounding people. The service was great with them, but 3 had a plan which was more suitable for me.

When I tried to change to 3, I had some troubles. First the online registering of the new sim was rejecting my Virgin account number when I tried to port my old number over. So I rang 3 and they leapt into a spiel about using the online form instead of doing it over the phone, before I could even tell them the problem.

Once I could get a word in I told them the deal, and he did it all for me. Unfortauntely I had to compete with 3 things;
1) he definitely learned english as a second language. He was struggling to put phrases together, trying to think of words to put across what he meant. The accent was also very strong, and I had to ask him to repeat himself every single sentence he spoke.
2) Background noise. I could hear at least 3 other people in the background the entire time on phones to other customers. They must have 4 people to a cubicle opr something, because it's bloody loud.
3) He kept getting interrupted by other people asking him how to do things.


Eventually I managed to get it all set up. Assuming an automated process would actually work and accept the details I was giving it, it would've been easier than speaking to this guy. There's not a doubt in my mind that had I needed to ring Virgin for the same situation, the problem would have been resolved within 10 minutes.

And to think it all stemmed from a failing automated online form

[burnz]

the newish gadget's the really dont deliver.
automated popcorn maker burn out when a kernel james the gears.
automated bread maker that's good at making cement.
automated tire inflator that dont work on dead flat tires.
personal organiser that dont really organise.