Banned
hrmmmmmmm we have a problem
hey guys and girls,
"sorry for anyone who gets offended"
Now first i just wanted to say that there is some awesome shit on this site for cars, soooo much stuff to choose from.
Now normally you would purchase an item and you would expect it to work first time....normally. Now, i have recently purchased a product and it didnt work, well it worked but not how it was meant to, it was purchased by me and all information was correct for the vehicle.
Long story short, i had to send the product back to the supplier (as i had emailed them to tell them what had happened and they had said it was their mistake) So anywho i sent it back, after approx 2.5 weeks and many emails it had finally returned to me YAY i thought yes i will go to my mechanic to get it fitted and i will be sooo happy. Well, wasn't i rudely shocked! Once again it didn't work.
Now the mechanic has billed me for all this work he has done to install the product, and to use his diagnostic machine to determine the problem, and what have i got......... a product that doesnt work, a stack of bills from my mechanic.
So what did i do? i emailed the company to let them know of my problem, summed up in a sentence, i said what's goin on with this product? they replied "please send information back of the problems and we will rectify" i replied "NO, i would like a refund of my money please" and if the refund is not given then i will ring dept of fair trading, not too much to ask i thought, and to my suprise (in the most sarcastic voice ever) they have not replied to my email...........................................oh and btw i know how things should be handled as i work in spare parts.......
WHAT SHOULD I DO?????
let me know asap please.
thanks guys
Pauly
Last edited by minux; 25-03-2009 at 09:21 PM. Reason: fixing original post to stop the trolls
to clarify the situation someone affiliated with this site sold you a faulty product?
you are entitled to a refund dont take no for an answer - do they have a phone no? warehouse?
i hope you get your money back bro must be incredibly frustrating.
Last edited by Joe Peeps; 25-03-2009 at 09:43 PM.
"The crisis of today is the joke of tomorrow" HG Wells
geez not much support shown!
you are going about it the right way bud just give them a week and then if no dice give fair trading a call. out of curiosity what was the product?
"The crisis of today is the joke of tomorrow" HG Wells
For external use only
Wow, I really can't read that... it's just painful. >_>
I hope whatever problem you have, is sorted out soon. Whatever it is.
__________________________________________________
The 1972 HQ Kingswood
The 1989 VN Turbo Rally Project
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WHISTLE BY HARROP
id email again, then if no answer i would speak to consumer affairs m8....
SSM11K
Originally Posted by stocky
Hahaaaa!!! Thats what im thinking...
Yeah whats the deal?? you're getting the shaft? just stick to your guns and harass them till you get a reply...
They might be looking into it seeing if they have to give you a refund, or just hoping you'll go away!
You say you know how things should be delt with, so do it... ring them, send them a letter/email x 1000...
on holiday
what was it you bought performance chip sparkplugs cai what was it.and were you promised something you didnt get from the parts in question or what.
I tune the oldschool way fear on the passengers face and knuckle colour cant go wrong
tabbacco is still my favorite vegetable
I gotta V8 whoot whoot
well i guess my post KEEPS getting deleted so i will be serious bout it..
I told you on MSN what to do..
Cant even have a joke these days whats the world coming too
what the hell is this "product"?
1995 Manual HSV Clubsport
Wade Cam :: 9.2:1 CR :: Pacemaker headers :: Twin 2.5" Exhaust :: VT Brakes
1991 Supercharged VN Berlina
9 PSI SC14 Intercooled :: Genie headers :: Twin cats :: HM Twin 2.25 exhaust :: 3.45:1 LSD
Infidel Bear
Mini Putt 2 Champion!
Does it matter what the product is?
The guy has asked WHAT HE CAN DO, not Please ask me what it is every post". Far out.
OP, if it is a private sale there is not much you can do, if they are operating as a business or operating as to what can be seen as a business contact Consumer affairs in your state, they will head you in the right direction.
"Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind."
- Theodor Seuss Geisel
SSM11K
He / she probly shouldnt disclose that information anyway until it gets sorted out?
defamation or some law???!!
I dunno.. maybe...
that sounds like the best course of action
I gotta V8 whoot whoot
Its not from china its a local product heaps of people on here have bought one.....
No its not a HICLONE
He just needs to give the seller a bit of time to reply and sort this out..
SSM11K
Best plan of action for now.. ^ ^^
and if he doesn't respond in a reasonable amount of time.
let him have it
name and shame them
Last edited by gopher; 26-03-2009 at 12:57 AM.
Banned
well
ok guys you are all keen to know what it is and who it was, i know you mite all hate me now but if you must know, and i hope that ther person is reading this as i have told him that he had a week to refund me and he hasent..............
Rob aka dr bob.
from robs creative calibrations.
and yes before you do say "did u give him the right info".....yes i did
i work as a spare parts interp.
i dont know what he is doing but if your reading this rob, just refund me and i will send back the faulty chip and it will all be over and noone has to get hurt...................
thanks guys
pauly
I gotta V8 whoot whoot
Get hurt hehehehehe terry tuffnut.......
Take it out/Take it Back
Pfft, Spare parts interpreter, so that makes you an expert of every part of the car does it? I've come across a few spare part monkeys who cant tell the difference between oil filters.
Here come the threats ey, always the best way to get your point heard and attended to.
Swerves for gay koalas
Mind Me Bloody Beer Champion!
So what exactly is the "problem" with the product? I assume it's a tune you bought?
****ing pathetic man.
DANJA'S CLEAROUT 2010 : Various VT-VZ parts, short shifters, performance parts. Check it out!
Tells it like it is.
Noone has to get hurt???? What do you exactly mean by that?
Reaper
smooth moderator
just a note, threats of physical violence to other members will not be tolerated on this site, no matter how ripped off you may feel.
also, mail order tunes can be a fun thing to make work right. some vehicles can just be a right pain.
swapping memcals isnt a hard thing to do, might help to learn to do that yourself, will save a few dollars from having the mechanic do it.
Banned
wtf
O M G
wtf guys i thought we were all here to help........so much for stickin toegther.....first maybee you should all just relax and read deeper into the text, i said so noone getz hurt, by that i mean if i rang up the dept of fair trading it wouldnt look good and the next time it happened then they would listen....... i dont wanta do that.... but i will.
ummmm what next....rippin on me cause im a spare parts dude, wtf, thats just stupid.
the problem is that the mechanic has put the chip in and it has brought up a engine light on the dash. also lots of fault codes (as he put his diagnostic computer on)
BTW IM NOT PHYSICALY THREATING HIM
wtf just relax.....im a nice guy who just wants a chip, and btw i didnt go to chip torque cause i like to support the little guy, but LOL not anymore...
Donating Member
Donating Member
you probably already searched and found this but just in case .
Installing your new memcal in your VN - VS Commodore (V6 & V8)
as all the "older" members say around here, search is your friend
come get me
guess I was lucky then, got my memcal, popped it in & it drove beautifully, never had a problem with it.
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