fergo84
New Member
Not sure how i can clarify this...
I just purchased a VF SS Wagon used (less than a yr old) from a dealer in WA. It is still under warranty. After driving for 2 weeks, i noticed theres this loud rattling sound coming from the driver side. (not sure if its the door or the B pillar) i did my research and found that it was the seat belt assembly causing the rattling noise.
So i brought my car in to the dealer and told them about it. Took a drive with the service Manager and have him listen for himself. the sound was clearly a metal contacting with metal sound. but he insisted that it was the cargo blinding that is making the sound. i didn't argue with him. he even mentioned that he drive the same car himself. (on the way back to the dealer, he asked me "yours is a SV6 right?") in my mind i was like... What?! you drive one of this yourself and u couldn't tell whether its a SS or SV6.
i left my car there for 2 days. and before i left, i specifically told him to get his guys to open up the B pillar and have a check.
2 days past and i was there to collect my car. as usual, i drove the car for a couple of rounds to make sure the noise was sorted out before i left. the metal rattling was dampened slightly but was still there. in addition, the door panels sounded like it was falling apart. i drove back n told him to check it again n i am ok to leave the car there another day or 2.
and i asked him, what was done and whether did he open up the B pillar to check. he immediately change the subject and emphasise that he apply some damping tape to the cargo blinding.
what he told me next completely threw me off.
"i have spend a lot of time on your car trying to find the source of the noise. we did all we could and theres nothing we can do about it. i can't possibly spend the whole day looking at your car. i pay 40-45bucks per hour to the guys. i rather them working on something else that can bring me money. and by the way, warranty for rattles is till 15000km." (good timing... my car's 14800km)
unfortunately, i was in uniform so i had to keep my cool and said thank you and walked off.
Anyone ever encounter such a thing?
it is my first Holden car. i do not have any experience with Holdens. Hope you guys can help.
Cheers!
I just purchased a VF SS Wagon used (less than a yr old) from a dealer in WA. It is still under warranty. After driving for 2 weeks, i noticed theres this loud rattling sound coming from the driver side. (not sure if its the door or the B pillar) i did my research and found that it was the seat belt assembly causing the rattling noise.
So i brought my car in to the dealer and told them about it. Took a drive with the service Manager and have him listen for himself. the sound was clearly a metal contacting with metal sound. but he insisted that it was the cargo blinding that is making the sound. i didn't argue with him. he even mentioned that he drive the same car himself. (on the way back to the dealer, he asked me "yours is a SV6 right?") in my mind i was like... What?! you drive one of this yourself and u couldn't tell whether its a SS or SV6.
i left my car there for 2 days. and before i left, i specifically told him to get his guys to open up the B pillar and have a check.
2 days past and i was there to collect my car. as usual, i drove the car for a couple of rounds to make sure the noise was sorted out before i left. the metal rattling was dampened slightly but was still there. in addition, the door panels sounded like it was falling apart. i drove back n told him to check it again n i am ok to leave the car there another day or 2.
and i asked him, what was done and whether did he open up the B pillar to check. he immediately change the subject and emphasise that he apply some damping tape to the cargo blinding.
what he told me next completely threw me off.
"i have spend a lot of time on your car trying to find the source of the noise. we did all we could and theres nothing we can do about it. i can't possibly spend the whole day looking at your car. i pay 40-45bucks per hour to the guys. i rather them working on something else that can bring me money. and by the way, warranty for rattles is till 15000km." (good timing... my car's 14800km)
unfortunately, i was in uniform so i had to keep my cool and said thank you and walked off.
Anyone ever encounter such a thing?
it is my first Holden car. i do not have any experience with Holdens. Hope you guys can help.
Cheers!
