Hi guys, sorry to join and start all these threads but it seems everything that can go wrong with my car is going wrong..
my check engine light came on the other day and i took it to the dealer for them to sus it out. turns out the error related to a possible stretched timing chain.
since then ive done some research and apparently this was a known fault with 06 & 07 VE's, so much so that the design was changed as holden recognised the problem. some people have even had it replaced outside of warrenty at holdens expense. as my car is out of warrenty i raised this issue with my holden dealer and they basically said ive got no chance in getting it covered and id be left with a $3k repair bill.
seeing as the car has only done 75,000km and holden has basically admitted its a faulty part, i would have thought that i could have got some of the repair bill covered like others have
has anyone heard of this before? or had any experience with it?
how long out of warranty is your car and whats the service history like.having only 75,000k's and a good service history you may have luck getting a good faith agreement with holden where they may cover a portion or provide the parts.
unfortunatly out of warranty is just that but if it has good service history then contact holdens customer care people and pleead your case thay can be helpfull if aproched right.
but being a 06/07 thats now 4 to 5 years old you could struggle expecialy if the service history is not imaculate
please adjust the settings on your sarcasim detector it will be needed
I would contact consumer protection and raise the issue with them, they might help you get it covered under warrenty.
I would get advise from The Office Of Fair trading . And then go to a different Holden dealer . I've found Holden dealers differ from each other . The two on the Central Coast are crap and I will never go to either of them again . Suttons at Waitara near Hornsby are good . As far as Holden go , Suttons are getting all my work until they let me down .
If you have no luck with getting them to cover it, get a quote from an independent well regarded mechanic as it's probably a fair bit cheaper than Holden![]()
the absolute best you will get out of holden is cost price replacement parts, as it is way out of warranty, you would have to kick up a fair bit of a stink to even get them to cover it tho...
its a full day job to replace the chains, guides and tensioners.... have done quite a few now and its not a nice job at all
Are there any tell tale signs of a timing chain on its way out before the engine light comes on ?
on some cars, on cold starts it has a slight rattle sound for a second or two then goes away once oil pressure picks up and puts tension on the chain guide
bugger, mine does that. Its also got a strange and mysterious slight knock under throttle too. Still goes great, just sounds a bit hinky.
Maybe i'll try and take a sound clip and see if anyone can call it. I've never driven another alloytec so i can;t compare it with anything. 155000 k's.
On the timing chain topic, I've heard you can buy German pre stretched timing chains to any length. You buy X metres of chain and a few connecting links and make them up as required ?? Could mean you only need do this job once .... Anyone heard of those ?
Well this is going brilliantly. I dropped the car off to get the timing chain looked at last Tuesday and was told there's no reason it wont be done by the Friday. I get a call on Friday telling me theyve pulled it apart and confirmed its a stretched timing chain and do i want to still go ahead with ordering a new chain... uh yes please. they say it will be finished today. i went in there today to be told theyve put it back together and theres a new error, something about some sproket that the chain goes on. holden has told the dealer to replace the problem part, pulling everything apart again. the new part will be here monday so i expect it will be back together again early next week.
initally when the car was dropped off, they said it could be any number of things (chain, tensioners etc) and until they pull it apart they wont know for sure. given this and the fact that holden has told the dealer to replace this sproket without even asking me leaves me to think that i wont be paying a second set of labour to take the engine apart again and ill be extremely pissed off if they expect me to cover the cost, and i will refuse... initially anyway lol. whats everyones views on this?
the joys of owning a car...
im still also hopeful of holden covering some of the cost. the dealer has put a claim in on my behalf so fingers crossed
What exactly have they replaced? If known. Because you usually replace both sprokets and chains.
That's pretty ratshit. I wouldnt think you'll have to pay 2 lots of labour. Unless you told them specifically not to replace the sprockets. (you may have to pay for the sprockets though). Not your fault they didn't do it properly the first time, they're the mechanic not you!
where the hell did you take your car?... the parts are pre ordered.... timing chains, tensioners, guides and sprockets are replaced, new crank seal and top hose outlet seals, new rocker cover gaskets are all included in the warranty claim EVERYTIME.
holden is pretty keen on its dealers to FIX IT RIGHT FIRST TIME, so why are they doing the same job twice? sounds like the warranty clerk cant write a claim story for sh*t... cos if they cant get the exact same parts that are supplied when i do the exact same job, but at a different dealership... something is wrong!
exactly my thoughts. i have no objection with paying for the parts
I'm not saying they don't deserve to be paid for their work, when they've done it correctly. When they tell me it could be anything from a stretched timing chain to sprockets to whatver else then I would expect them to check it all out when they've got the car apart not just replace one part and not look at anything else and hope for the best. To me, they've done a half-arsed job if they've missed another problem in there.Originally Posted by Reaper
Well it's Holden that has told the dealer to do it again and replace the sprockets without consulting me, so maybe the dealer has been given a kick up the **** for not ''fixing it right first time'.Originally Posted by Boonz
and it took them 4 days just to get it all apart and work out the timing chain was stretched. i know its a big job and they dont have a lot of experience with it but still. anyway, hopefully it will work out well
at least my nice new tyres are staying nice and new for the moment..
Mine does this
07 with 80k on the clock.
What would be the procedure? Say there is no participation in Holden covering some cost of the repair, what would be a reasonable amount according to experienced members here to be paying for the repair and parts?
The dealer I'm currently having mine done at said around $3k initally, but that came down to $2.5k (who knows what they're going to charge in the end). i asked another dealer before i took it there and they quoted $3-3.5k. I think you're best to stick with a dealer for this kinda job.
As for Holden covering some of the cost, they'd wanna be taking some of the heat for something they've said is a design fault. That's my opinion anyway.
Well the sprocket that was ordered last Tuesday/Wednesday still hasn't arrived. I cannot understand how it can take that long, I thought Holden would have overnight delivery? It almost makes me think I'm not getting the full story from them. Anyway, they've got no idea when it will be here, no idea when my car will be ready, no idea what colour a white piece of paper is etc
In better news the badge I bought off ebay for the front grill arrived today. Oh yeah, I bought that on Wednesday night and it came from QLD. Take note Holden...
If this keeps dragging out is there anything I can do? Call Holden? I feel like I've been ####ed around royally but just have to sit back and take it, I don't think having a go at the dealer will do me any favours.
if i were you i wouldnt take my car back there, simple as that.... the time they have taken is pretty unacceptable really. its a day job, not a couple weeks job.
have they supplied you with a loan car?
hi guys...just registered so i can join in this thread.
my 06 calais just started making some serious lifter noise under load, so have not run it since friday.
reading all these threads, and realising the similarities, i suspect my chains have stretched.
qoute of about 2400 from dealer, but i work at a truck dealership and have an ex employee mechanic contact, experienced with timing chain change, and has quoted me about 600 including parts.
does this sound like they would be non genuine parts?
also, can someone tell me how to put the pic with my user name?