Poor Colour Matching by professional

[hjtrbo]

Hi, I had my rear door panel beated on my tidy vp ss follwing a slight rub with the fence at home. You can tell from a mile away that the door has been sprayed. The colour matching between front door and rear quarter is pretty good but you really notice it in the door trim. This was an insurance job and I havent payed for it yet so I have comeback before signing off on it. I would appreciate any comments by anyone who would know what I should expext. They do make computer based colour scanners for the perfect match. Obviously mine was done by paint cards. Should I challenge them and demand perfection? Do I have rights? Cheers guys.

[wildss]

im just taking a guess here but is your car white or red?
chances are that the insurance company didnt want to pay to get the door and 1/4 blended and thats why you see a difference.
whites and reds are real pricks to match just so you know. over time the color fades and it makes it near impossible to match.
if yours is metallic they should have blended the other panels.
where are you located?

[Emackulation]

White isnt that hard to match man. If they ****ed the white up make them redo it. The hard colours to match are the metallics.

[pow3rslave]

yeah, insurance or not. you should end up with a car that was in the same condition before the scrape

[wildss]

White isnt that hard to match man. If they ****ed the white up make them redo it. The hard colours to match are the metallics.

some bust your balls for a while though and some people just cant be ***d getting them right.
metallics only need to be about 90 - 95% right to blend....i do it every day

[ScoHar]

Silver seems to be a bastard to match, has many silver cars half painted and they all looked crap after, taken back to painter with insurance assessor there and they both said I was seeing stuff and that the silver was fine, so no fix there. Lesson to self watch Aztec panel and paint in NZ, my car also came back not running yet it was running before the accident. LOL

[coolvxss]

Its an insurance job, thats the problem. They want to get the job done cheapest and if that means only painted the door and not blending it with the other panels, then thats what they will do. Bastards

[ucwepn]

You pay a premium for insurance and an excess for a claim you should complain to the insurance company that the repair is substandard. Keep complaining and keep asking for someone in charge if you are getting nowhere, if all that fails threaten them with consumer affairs and a current affair (they don't like negative publicity and will usually avoid it like the plague). Depending on the insurer the repairs should carry some kind of guarantee of quality.

[hjtrbo]

how did Ultratune in Epping scam some pingers off ya dude?

[ucwepn]

well i had it serviced there, they failed to change the middle 2 spark plugs, few weeks went by and started misfiring and dying, couldn't find the prob so i took it back, they said it was the coil, swapped the coil seemed ok on way home then same **** again, went back "oh its the cas" new cas still the same, "oh its definately the ecu" 1 reco ecu later still the same, "yep its the distributor" reco dizzy still the same. By this time i was gettin beyond angry and was out of pocket $1000. went to bresciani racing next day and they found the sparkplugs in 5 mins

(with the benefit of hindsight lol and all the stuff i learned about cars since then i really am spewing)

[Nevyn]

well i had it serviced there, they failed to change the middle 2 spark plugs, few weeks went by and started misfiring and dying, couldn't find the prob so i took it back, they said it was the coil, swapped the coil seemed ok on way home then same **** again, went back "oh its the cas" new cas still the same, "oh its definately the ecu" 1 reco ecu later still the same, "yep its the distributor" reco dizzy still the same. By this time i was gettin beyond angry and was out of pocket $1000. went to bresciani racing next day and they found the sparkplugs in 5 mins

(with the benefit of hindsight lol and all the stuff i learned about cars since then i really am spewing)

I'd be going back to the idiots and kicken up a big stink.....because of their **** u'r out of pocket replacing stuff that may have been good for a long time yet.

[blackpearl]

i work in a crash shop mate and think you should challenge them if the color is of it's off you take your car in and want it to be the same as it was before the crash, some crash shops wont listen so go to who ever your insured with and complain to them, from what i have seen you have a good chance of getting it right. by rights they should have blended it through.

[etch289]

well i had it serviced there, they failed to change the middle 2 spark plugs, few weeks went by and started misfiring and dying, couldn't find the prob so i took it back, they said it was the coil, swapped the coil seemed ok on way home then same **** again, went back "oh its the cas" new cas still the same, "oh its definately the ecu" 1 reco ecu later still the same, "yep its the distributor" reco dizzy still the same. By this time i was gettin beyond angry and was out of pocket $1000. went to bresciani racing next day and they found the sparkplugs in 5 mins

(with the benefit of hindsight lol and all the stuff i learned about cars since then i really am spewing)

you'd better hurry & dont let too much time pass by ,,ring up consumer affairs and put in a claim against the ripoffs

[bpottz]

haha wow man, can you disclose which ultra tune it is?

i work for one in Adelaide and just interested.

[BANKS]

[QUOTE=hjtrbo;775869]They do make computer based colour scanners for the perfect match. [QUOTE]

At $15000 a pop, one for solid colours and one for metallics, they're not cheap. Most shops dont see the long term savings in these machines, they would rather someone trying to colour match from a book with a 1000 different shades of white...

We get ours colour matched via digital mapping. Takes into account the age of the paint, type of paint and where its been stored/flown to get a 99% match.

[hjtrbo]

[QUOTE=Banks;877344][QUOTE=hjtrbo;775869]They do make computer based colour scanners for the perfect match.

At $15000 a pop, one for solid colours and one for metallics, they're not cheap. Most shops dont see the long term savings in these machines, they would rather someone trying to colour match from a book with a 1000 different shades of white...

We get ours colour matched via digital mapping. Takes into account the age of the paint, type of paint and where its been stored/flown to get a 99% match.

Pretty old thread now.

[blackpearl]

[QUOTE=Banks;877344][QUOTE=hjtrbo;775869]They do make computer based colour scanners for the perfect match.

At $15000 a pop, one for solid colours and one for metallics, they're not cheap. Most shops dont see the long term savings in these machines, they would rather someone trying to colour match from a book with a 1000 different shades of white...

We get ours colour matched via digital mapping. Takes into account the age of the paint, type of paint and where its been stored/flown to get a 99% match.

thats crap mate it so hard to get 99% match we have one at work

[wildss]

yeah theyre not the best, spies hecker want 4g's for theit unit and they still ecommend blending! the only thing these things are good for imo is telling you which variant the color is if theres heaps of them.
we had a brand new vw golf in the other month, the gunmetal color and there was and i **** you not 26 f_u_c_k_i_n_g variants, after mixing up 750ml of paint and still not getting the right variant i called the rep out, got the variant and painted the front and ****ed color down the doors.

[BANKS]

We've never had a colour match issue from them from the digital magging. Ever. even with metalics.

Only twice We've had the wrong colours but that was human error, not the colour mapping. We have to get the colour spot on when doing repairs, airlines are real fussy about it for some reason, especially around the entry doors. They think that white is the same colour as it is now as is was 3 years ago. No batch is the same so we have to tint it to match the original paint.