in P button will be up all the way, in R and N it will be soft feeling till you go to D, you should then be able to shift to 3rd without needing to press button, but then need to press it to go to second or 1st, also put it in 1st whilst parked, then slide it all the way to D without pressing button, you should be able to go all the way to D and no further, hope this helps