new starter motor issue

[MRVX6]

hey i just put in a new / remanufactured starter motor from sprint auto when i turned the car on it sounds like the gear on the starter motor gets cought on the fly wheel on the way out!! do i take it back or is there something i didnt do right any help would be great thanks

[Dayvo]

When you took out the old one did you notice if there was any shims between the starter motor and the engine ? If there was you need to use them when fitting the new one to retain the correct clearance

[MRVX6]

I didnt notice anything, i rang sprint back up and they said something about my flexplate/ flywheel could be worn?

[Cameron P]

is it a squelling noise? but only when you start your car when its cold?!?!? thats your flywheel

[MRVX6]

nope does it every time i start the car, it sounds like when your cars on and you go to turn the key again thats what it sounds like!!

[pablo]

Perhaps the pinion sprag clutch is faulty? ..Could have been not detected when starter was recond, and put back in service. Bloody hard to detect out of vehicle.

[oska]

loosen the bolts and then do them both up by until they are hand tight as best you can, make sure it seats flush

then tighten them up

[MRVX6]

i think it may be faulty too but if i take it back they need to send it away to get it tested :@.

i will give it ago tomorrow oska!

[MRVX6]

Problem solved faulty starter