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  1. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    I've just found some more information to share, this time from the legal firm HWL Ebsworth. They have created a web page titled "Australian Consumer Law - What Car Dealers Need to Know and Do", so I think it is poignant here. The important applicable information from the page is: 3...
  2. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Well... interestingly enough, when I went to collect my car yesterday evening I was told that all of the costs have now been covered "in good will". For those that have read the beginnings of this thread, they will know that the former service manager had read it while the car was in being...
  3. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Really? Is that something I can find in a user manual or something to show them? I would argue then that it wasn't replaced 12 months ago when they were operating on the system then? I take it your experience is from working in some capacity with these things, Ricey? Cheers, Rewey
  4. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Well, here we are 12 months later and guess what?!? The car is back in at Gardner Holden because the goddamn air conditioner doesn't work! This time, apparently, it's the "receiver dryer" that is gone. That means over the SIX visits to Gardner Holden to have the air con issue fixed they have...
  5. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Update: Well I called this morning, and the receptionist said she would pass my details on to John Gardner himself. He called within 20 minutes, went through the issues. He went himself down to the service department to find out the story, and called me back 10 minutes later. Just called me...
  6. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Another update: No word yet. I wasn't going to bring this up, but I'm getting more and more frustrated by this whole situation - on the day I took the car in they called me to say they were going to submit a warranty claim to Holden for the work, due to the history of the issue. But then he...
  7. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Update: Well, I finally called on Friday to find out what was going on with my car. I wanted to wait to see how long it would take them to contact me (after all - it's their customer service on display here, not mine), but it was getting to be beyond a joke. I spoke to someone, and they said...
  8. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Thanks everyone for your help so far. Titleist - I know, I did leave it quite a while, but like I said - sometimes I felt it was working, most often not. I just wasn't sure if it was because it's a bigger car, or a dark colour... stupid, I know. But mostly it's because I hate making issues and...
  9. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Thanks for the advice, Big Jim. Apparently they are contacting Holden to see if they can make a claim, but it's good to know I might be able to call them directly if they tell the dealer 'no'. I assume I just google the details for Holden Australia's head office? Regards, Rew
  10. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Update - I've just been on the phone to the service manager. He says he runs his aircon all year around because keeping the coolant running through the system keeps the seals, etc from perishing or wearing out (not his exact words, but how I understood what he was saying). So if there was no...
  11. R

    VE SV6 air con - PROBLEMS, PROBLEMS, PROBLEMS...

    Hi all, I just need to share my experiences with the air con in my VE SV6, and maybe take some advice on where to go from here... I bought it used from Brian Gardner Holden with 23,000kms on the clock. Told the sales guy the air con seemed warm, and he promised to have it sorted before I...
  12. R

    VE SV6 - worst air con EVER?

    Sorry - I'm just basing that on every experience I've ever had with every dealership with every problem I've had with every car still under warranty. Sorry if that makes me a little cynical. Besides - isn't that what a forum is for? To see if anyone else has a similar problem, or get their...
  13. R

    VE SV6 - worst air con EVER?

    I've tried both - doesn't seem to make any difference. Other cars I've had have great air con with the dial on recycle or fresh air - didn't think it would matter that much on this one... Rew
  14. R

    VE SV6 - worst air con EVER?

    Hey all, I'm just wondering if it's just mine, or is this a common problem? My Commodore SV6 has the worst air con ever - barely a cooling breeze at best. Seriously, I've had an Excel (eek!) that had way better air con. I can't believe that's the best they can do after spending a billion...
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