Need to post on the Holden and hsv facebook page to voice concerns and options. It's a first world problem sure, but we have a right as consumers to raise concerns and frankly customer service has misinformed me on more than one occasion.
In separate news - thanks to all you wonderful people and the professional counseling service of Tazzl - after 4 months i had a day off and the local HSV dealer kindly re-attempted to reinstall the mylink software and the maps. I am now updated (fixed), newer (but older) maps PLUS my 2014 VF...
I'd probably point this out to consumer affairs/ACCC and snapshot the website and get a view on this - i think this isnt quite bait and switch but you can't call something new when its not, though the way its word it is newer (just not 2017 new) :( Either way its misleading and should be...
Actually, found this link for canberra that has dates from 2014 onwards. Anyone with a 2013 vf r8 or similar get 2015, 16 etc. locations, I can't :(
http://actbus.net/forum/index.php?PHPSESSID=vclt4372qod9nurnkgeta5vd17&topic=2268.0
Tazz, out of interest, does that update the version numbers and enables the new updates etc?
Also, on my vf 2013 r8 clubby, my invoice has that part number you referenced but that older or newer version you mentioned isn't listed?
I put in my VIN to get a similar result - 6G1FK5EW3EL919572 - how do you know which hardware line to select - I get 92288125 but that's only because I pick the hardware line at the bottom - not sure if that's correct?
If we can get VINs with various models that would be good with them installed. Me I'd to see anyone with a MY14 VF 2013 Clubsport R8 with POI and Reverse Gridlines installed.
Hi there
I've got Holden ho to review and provide a response to my queries above. Similar questions and feel of what you are saying.
The versions can be found via the configuration option and the via radio settings from memory.
My queries were escalated, so will post my response asap.
Well i think i got all the updates for for 2013 vf clubsport and maps - no reverse camera gridlines nor any safety camera POI. I hope the maps are up to date lol - and they did pick up a recall that HO and the dealer said had already been done. Images attached - not sure if anyone can make out...
ell i think i got all the updates for for 2013 vf clubsport and maps - no reverse camera gridlines nor any safety camera POI. I hope the maps are up to date lol - and they did pick up a recall that HO and the dealer said had already been done. Images attached - not sure if anyone can make out...
If you don't have the reverse camera gridlines, get that included as well. The email I got said the following:
22/2
Hi Peter,
I have checked with our technical and the system can be updated by the dealer using Service Update 13-2540A (WN Caprice / VF Commodore Reverse Camera guidelines)...
Doh. So what did Holden ho or the service department say? Hey did you plug in a USB to see it it happens to store settings there. Long shot but worth a try.
awesome, i'd probably tell them to make sure that you have reverse camera gridlines (do you?), maps and guarantee POI speed prior - curious to hear what they say.
By chance are you able to provide the details, as when I take my car in next week I'll provide all the details to the service manager prior to make sure my maps, reverse camera gridlines and safety camera poi are loaded and are working.
i had a nice chat with a holden care rep, they said it might have taken time for the usbs to go out but they did to all dealers and no prepayment is required etc. I would check again as this is conflicting to what holden HO are saying.
well i had a friendly chat as well which confirmed this as well and they assured me that all dealers had been sent the maps and it might have taken a bit to get out and about etc. they also confirmed that pre-payment isnt needed etc.
Well prior to going in, make sure you contact holden - and show them this - https://forums.justcommodores.com.au/threads/vf-sat-nav.262527/page-5 in theory it should be available but make sure its confirmed before you take it in. When is your service?