Advice on what to do

no not you, just a comment to people who bag holden all the time,they make good cars its just the dealers that let them down

 

I assume you meant "cannot speak highly enough" ??


OP Stand your ground, ring anyone you can if they won't come to the party - consumer affairs etc. Hell even today tonight loves this stuff, Holden would rather shut things up than let TT run with it.

 

oops:bang: now fixed

 

Have a chat to the service manager and calm + politely explain the situation to him and that it is the 2nd/3rd/whatever crack they have had to fix the problem. Explain that he needs to take ownership of the dramas and ensure they are fixed properly.

Ask for a courtesy car. If they try to charge you for it, explain the above and dig your heals in. I have got several over the years using this technique.

Are you using bought cd's or burned ones???

Reaper

 

Classified im in a similar situation as you im 22 and almost everytime I goto the dealer to report a problem no matter how big or small it is they pretty much disregard it as abnormal wear and tear.
So to solve the problem I just took the car to another local dealer and explained that the car had been back to the dealer I bought the car from and I was dissatisfied with how I was treated, and they were more than happy to help.
Last 2 times my car has been to them, once for service and 2nd to fix an issue they have thrown me the keys to a loan car, free of charge and no petrol cost. So like others have said, if you not happy just take it somewhere else.

 

I tried this with my dealer when they asked if they could have it a few days. They told me could rent one to me at a 'competitive rate' at which point I reminded them how much I paid for the car (faulty one at that) and why should I be out of pocket.

Told them I wanted a day car for free due to the nature of my hours and working conditions. They said 'sorry... no can do'.

That was really the only dissatisfied part of the service. Didn't pay for the rental car either or I would've been working for free that day. Easier to sit at home masturbating over Kevin Rudd's $900 'stimulation' package. BTW where is my $900???? :yeah:

 

If you use the car for earning your living, tell them your are going to invoice them for your day's wage as part of the warranty claim for not having the car. That's how I got a "loaner" from the dealer.

It is THEIR fault that you have to give them the car for analysis/rectification, not yours! They should supply the loaner car FREE of charge, not PROFIT from a faulty product. I wonder if they are licenced as a car hire business anyway? Maybe they are doing something that is actually illegal!:yeah::yeah:

 

I've managed to get a loan car everytime I have been booked in for a scheduled service over 1-2 weeks in advance.

For on the spot problems (of which I've been back 16 times) there are almost never courtesy cars available.

One time HSV actually rented an AVIS calais for me! (funny thing is: the aircon didn't work

 

I'm sorry to learn of it, soccermum