Welcome to Just Commodores, a site specifically designed for all people who share the same passion as yourself.

New Posts Contact us

Just Commodores Forum Community

It takes just a moment to join our fantastic community

Register

another dealer whinge

kye.s SSV

New Member
Joined
Feb 25, 2011
Messages
35
Reaction score
0
Points
0
Age
39
Location
nsw
Members Ride
vessv
I had my iq system replaced ,the other day ,and had the dealer drop the car at my place,cause i was working and the wife needed the car for our new baby...When i got home i had a quick look over for any damage caused ,,had issue with gear stick also which whole stick, booot,and linkages replaced.All lokked good ,until when driving it yesterday I noticed a scratch and gouge out of the facia panel below guages ,i was near dealer so went straight into tell them ,got ther explaind problem to which ,cow behind desk replied if its not bought back that day they wont cover it thats their policy,,and said ill go get the manager ,which give me enough time to boil,and spit to her when she returned SHOULD'T YOUR FKN POLICY BE TO REPAIR THE DAMAGE YOU CAUSED WHILE WORKIN ON A 3 MTH OLD NEAR 60 K CAR.. Manager came out looked at it and said yeah we obviously done that we will replace it when my car goes in for the paint repair which is another story i dont want to get into Oh this damage was done while car was also in for emergency repair because drivers window was stuck down,this problem occured on the freeway to syd for specialist appointment for bub,so we had wind blasting through car on the way ,so once we got there car was unabled to be left any where so i had to stay in it for 2.5 hrs,,only positive of the day i did not rain.when i dropped car off they said oh tiis car also has a recall!!!
 

jujibelly

ERROR_PATH_NOT_FOUND
Joined
Apr 28, 2009
Messages
218
Reaction score
1
Points
0
Location
Melb
Members Ride
Vr Commodore
Yeah I would be angry as mate.
 

Cruzer

Member
Joined
Jul 29, 2010
Messages
306
Reaction score
4
Points
18
Location
NSW
Members Ride
VF 2 SSV
Give them hell mate, till they get it right. After you pay that much for a car they should be doing everything they can to keep you happy and on the road,

good luck
 

Jarp

Surely You Jest
Joined
Dec 22, 2009
Messages
1,087
Reaction score
8
Points
38
Location
Canberra
Members Ride
VFII SSV A6 W375
Yeah I'd be pissed too. I'm usually quite a patient person who doesn't go off at shop assistants etc but I've got to say that Holden dealerships have the worst after sales customer liaison ethos that I have ever had the misfortune to deal with.
 

holeman

New Member
Joined
Mar 8, 2010
Messages
59
Reaction score
0
Points
0
Location
Melbourne
Members Ride
VE SSV
Congrats on your kid hope it has a healthy and happy life.
Thought ild lighten the mood for you.
Mary
 

soop

Banned
Joined
Nov 11, 2008
Messages
3,847
Reaction score
58
Points
0
Location
Smithton, Tasmania.
Members Ride
2003 SS Commodore Series II
Its not just holden. I know for a fact Subaru dealers are just as bad. If not worse.
They have the whole "we're a better breed of Human" thing going on.
 

kye.s SSV

New Member
Joined
Feb 25, 2011
Messages
35
Reaction score
0
Points
0
Age
39
Location
nsw
Members Ride
vessv
Thanks guys.Jm a holden man throgh and through,but the last three have been bought brand new, and all have had more than just a few problems...When he told me the wagon wasin for a recall for the seats(rear)..i questiond him on when they are going to recall the IQ system he said for the amount they sold compaired to the reported problems it dosnt warrent a recall...Somtimes the honest mechanics let the cat out of th bag ..when i questiond him on my iq problems which was nearly every function on them,and if they are having any other dramas ...HE said "NO **** about two a day " this was late december ,When the wer only released in Nov ..Should have bought GE6 turbo,,guy across road has one best lookin ford ive seen metallic silver like gun metalgrey,, wish holden adopt this colour
 

Homer's HSV

Homer Simpson
Joined
Feb 4, 2010
Messages
316
Reaction score
0
Points
0
Location
Melbourne
Website
forums.justcommodores.com.au
Members Ride
VE E3 Clubsport
The only Holden dealer i deal with now is Patterson and Cheney Holden in Vermont there not up themselves and treat you the way you want to be treated buying a new car or second hand to me they have been nothing but helpful and polite and i didnt even buy the car from them. Hope you get ur problem solved
 
Top