Jaymz, if this question has been answered already I apologise, but what would be your best advice for someone wanting to get in to the industry and eventually end up in a position such as yourself? Where would one start? Are there any particular traineeships or certificates (preferably TAFE due to funds) you'd suggest to get an edge over the competition? Cheers.
The best advice i can give to getting an edge over other applicants would be to get some real world experience. Even if you help out at a local computer shop for a half day each week unpaid if need be it will help get you exposure to clients, and more real world problems.
The world of IT is pretty vast, so finding out what you want to work in is key.
Getting started, be prepared to start low. Unless you have been working with servers for 5 years, you aint going to step into a senior engineer roll. Newbies here at work start off as helpdesk - that is taking calls, logging jobs, finding their feet in the systems.
You would do well to pick up what is taught to you very quickly. Take notes, and don't be afraid to ask questions.
As for qualifications, not sure what they offer over there in OZ, but if TAFE is the same as Tech here (see Wintec.ac.nz - cause that is where i studied) then that would be a fine grounding point.
Any networking papers will serve you very well in the real world. Understanding how computers network together (i'm talking about subnetting, ip addressing) will help you so much with troubleshooting.
if you like, PM me with any course links and i can have a look at them for ya
Microsoft qualifications are very handy to help get your foot in the door, but dont spend all your time getting them and neglecting experience, some employers will just think you have been on loads of boot camps and not really know what you have learnt.