So I had decided to trade in my current vehicle for a new SSV LE. Took my car into Barloworld and they inspected the car and went away to put together a trade in/sale deal for me. They called back a few days later and offered the following: Trade in - $42k New SSV LE - $54k The 'sales person' explained that they had initially valued the car at a lower figure (in the $30's) but after length discussions among their team they could offer the above price of $42k. I thought that was a fair deal and decided to proceed. I gave them my credit card details for a deposit, and arranged to pay out my current vehicle lease to the leasing company. Then today, when I am about to finalise the sale, Barloworld call me. "we have made a chronic mistake in the valuation of your car and can now offer you $4000 less than the price originally quoted". Nice tactic, Barloworld. String the customer along, waste days of everyone's time then reduce the tradein value at the last minute and hope the customer will fall for it. This is really strange considering they had "lengthy discussions" about offering the tradein price in the first place. Nevermind the inconvenience and expense caused to me by paying out my existing lease, incurring administration charges and already organising insurance which I now need to cancel. Another example of shonky dealers. These guys are complete time wasters - give them a wide berth when you are looking at buying your next car.