vq~gangsta
Resident science geek
- Joined
- Oct 1, 2005
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- 42
- Location
- Adelaide
- Website
- www.mbs.adelaide.edu.au
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- VE 3.0 SIDI ex-cop
Hi all,
was hoping for some help / advice on just what my legal position is in this particular dilemma.
I got my transmission (Turbo 700) rebuild at a place called in St Agnes in Nov 04. I had some trouble with it hanging in low gears (not changing up) which i took it back there a few times for, and eventually got the throttle pressure valve changed.
A few months later a similar problem reoccured, only much worse- it wouldn't change up gears until it basically hit red line, and then it would SLAM into gear with a big chirpey... only it wasn't a good chirpy, it was more the sort of chirpey that brought images of shearing diff-gear teeth to mind.
I took it back to the trans place again, this was 11 months after the rebuild. They took it out and found it was totally F**KED. The manager accused me of doing reverse to firsts at full throttle, saying there's no way my car could have blown that trans unless it was seriously abused.
Reluctantly, he ended up doing another full rebuild, main gears and all, but only because it was covered under the 12 month warranty.
After that rebuild there was something wrong with the kick-down cable. It was too tight to allow full throttle, unless you loosened it so much that it rushed through the gears way too quickly- 3 1/2 grand changes at full throttle, it was really gay.
I took it back there AGAIN and he said there was nothing that could be done, and he didn't know why it was doing it. He said i should just have the kick down cable as tight as i can without restricting the throttle and when i want it to rev out i should just change gears myself... which basically negates the purpose of having a shift kit, or an automatic transmission for that matter.
I put up with it for a while, and then got sick of it, and cut the kick down cable and attached a little spring so that the cable worked normally until it got so tight that it would have restricted full throttle, then the spring would stretch a little bit to allow the throttle to open all the way. Problem solved and it appeared to work beautifully.
A few months ago i took it in for the scheduled service and got them to check that everything was still OK and they as far as they told me it was fine, nothing wrong with it, and they quite happily serviced it, took my money, and sent me on my merry little way.
A few weeks ago it started having problems again with changing up gears, only this time it was different. When it was given 1/2 throttle or more when it went to change gears it just revved out, as if it was in neutral basically, and didn't go into gear until i backed off the throttle.
I took it to another transmission place and they said that there was definately something seriously wrong with the trans and that it appeared to be something to do with the dodgey kick down cable.
I then booked it in again and told them the problem it was having, and they booked me in for the next week. Before that week came the trans completely f**ked itself, while i was putting through back-streets around the corner from my house it was basically like it went into neutral permentantly, it had no drive at all.
I then got it towed and they have the car for 3 days without ringing me. I then call them up Monday of this week and they say that it's totally rooted. Apparently the front has snapped off of the pump and the torque converter snout was broken where it goes into the pump.
This is 10 months after they gave it a full rebuild, and again, the trans is rooted. The transmission place say they won't cover it under warranty because they only give a 12 month warranty from the date of purchase- actually, he said he would have covered it if it was just bands or clutches, but because it's something bigger than that he's not going to cover it.
I want to know if it's as unreasonable as it seems to me that a transmission is ****ting itself 10 months after a full rebuild???
Does anyone know how such damage could be caused to a rebuilt transmission, or what the arse-monkeys could have done wrong to cause such a failure?
They have told me that for $750 they'll fix it, but the trans still won't have any warranty on it. I've since spoken to the other transmission place and they say that fixing the torque converter and pump isn't going to fix the problem with the gear changes and the kick down cable.
As far as i'm concerned the transmission has been a lemon since day 1, and despite taking it back there half a dozen times to have it fixed they've still let it get to the point where it's **** itself, and they're just saying that it's too bad and not their problem.
I have absolutely no intention of letting them do any more work to my car, they've had ample opportunity and have only proven themselvs to be completely incompetent. I'm now going to have to take the car somewhere else and get it rebuilt AGAIN, but this time i'm gonna take it somewhere that gives a 3 year warranty- SA Race in Modbury.
Does anyone have any experience with getting your money back for this sort of dodgey mechanical work in the small claims court?
I've been on the phone to Consumer Affairs and Legal Services and i'm told that i have a fairly good case, but there are never any guarantees.
They say that if i took it back to tell them something was wrong and they didn't fix it, and it ended up ****ting itself then i'll have an excellent chance of getting my money back. Also, if i can show that they did something wrong to the trans that made it blow, i'll have an excellent chance of getting my money back.
The problem is however that if they can show that there was something wrong with the trans but there's nothing that they could do to tell, or it wasn't their fault because a part was supplied to them as faulty, then i proberbly wouldn't get my money back.
The trans cost over $2000, and going to small claims court will cost me $100.
What are your opinions, what should I do???
Oh, and if anyone wants to learn from my mistake..... SA Race was recomended to me in the first place, but I went to save about $300-$400 on the rebuild. Obviously, i'm now wishing i wasn't such a tight arse!
was hoping for some help / advice on just what my legal position is in this particular dilemma.
I got my transmission (Turbo 700) rebuild at a place called in St Agnes in Nov 04. I had some trouble with it hanging in low gears (not changing up) which i took it back there a few times for, and eventually got the throttle pressure valve changed.
A few months later a similar problem reoccured, only much worse- it wouldn't change up gears until it basically hit red line, and then it would SLAM into gear with a big chirpey... only it wasn't a good chirpy, it was more the sort of chirpey that brought images of shearing diff-gear teeth to mind.
I took it back to the trans place again, this was 11 months after the rebuild. They took it out and found it was totally F**KED. The manager accused me of doing reverse to firsts at full throttle, saying there's no way my car could have blown that trans unless it was seriously abused.
Reluctantly, he ended up doing another full rebuild, main gears and all, but only because it was covered under the 12 month warranty.
After that rebuild there was something wrong with the kick-down cable. It was too tight to allow full throttle, unless you loosened it so much that it rushed through the gears way too quickly- 3 1/2 grand changes at full throttle, it was really gay.
I took it back there AGAIN and he said there was nothing that could be done, and he didn't know why it was doing it. He said i should just have the kick down cable as tight as i can without restricting the throttle and when i want it to rev out i should just change gears myself... which basically negates the purpose of having a shift kit, or an automatic transmission for that matter.
I put up with it for a while, and then got sick of it, and cut the kick down cable and attached a little spring so that the cable worked normally until it got so tight that it would have restricted full throttle, then the spring would stretch a little bit to allow the throttle to open all the way. Problem solved and it appeared to work beautifully.
A few months ago i took it in for the scheduled service and got them to check that everything was still OK and they as far as they told me it was fine, nothing wrong with it, and they quite happily serviced it, took my money, and sent me on my merry little way.
A few weeks ago it started having problems again with changing up gears, only this time it was different. When it was given 1/2 throttle or more when it went to change gears it just revved out, as if it was in neutral basically, and didn't go into gear until i backed off the throttle.
I took it to another transmission place and they said that there was definately something seriously wrong with the trans and that it appeared to be something to do with the dodgey kick down cable.
I then booked it in again and told them the problem it was having, and they booked me in for the next week. Before that week came the trans completely f**ked itself, while i was putting through back-streets around the corner from my house it was basically like it went into neutral permentantly, it had no drive at all.
I then got it towed and they have the car for 3 days without ringing me. I then call them up Monday of this week and they say that it's totally rooted. Apparently the front has snapped off of the pump and the torque converter snout was broken where it goes into the pump.
This is 10 months after they gave it a full rebuild, and again, the trans is rooted. The transmission place say they won't cover it under warranty because they only give a 12 month warranty from the date of purchase- actually, he said he would have covered it if it was just bands or clutches, but because it's something bigger than that he's not going to cover it.
I want to know if it's as unreasonable as it seems to me that a transmission is ****ting itself 10 months after a full rebuild???
Does anyone know how such damage could be caused to a rebuilt transmission, or what the arse-monkeys could have done wrong to cause such a failure?
They have told me that for $750 they'll fix it, but the trans still won't have any warranty on it. I've since spoken to the other transmission place and they say that fixing the torque converter and pump isn't going to fix the problem with the gear changes and the kick down cable.
As far as i'm concerned the transmission has been a lemon since day 1, and despite taking it back there half a dozen times to have it fixed they've still let it get to the point where it's **** itself, and they're just saying that it's too bad and not their problem.
I have absolutely no intention of letting them do any more work to my car, they've had ample opportunity and have only proven themselvs to be completely incompetent. I'm now going to have to take the car somewhere else and get it rebuilt AGAIN, but this time i'm gonna take it somewhere that gives a 3 year warranty- SA Race in Modbury.
Does anyone have any experience with getting your money back for this sort of dodgey mechanical work in the small claims court?
I've been on the phone to Consumer Affairs and Legal Services and i'm told that i have a fairly good case, but there are never any guarantees.
They say that if i took it back to tell them something was wrong and they didn't fix it, and it ended up ****ting itself then i'll have an excellent chance of getting my money back. Also, if i can show that they did something wrong to the trans that made it blow, i'll have an excellent chance of getting my money back.
The problem is however that if they can show that there was something wrong with the trans but there's nothing that they could do to tell, or it wasn't their fault because a part was supplied to them as faulty, then i proberbly wouldn't get my money back.
The trans cost over $2000, and going to small claims court will cost me $100.
What are your opinions, what should I do???
Oh, and if anyone wants to learn from my mistake..... SA Race was recomended to me in the first place, but I went to save about $300-$400 on the rebuild. Obviously, i'm now wishing i wasn't such a tight arse!
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