Holden Commodore Limited Edition models

I tried but to no avail, the salesman couldn't help but smirk (he is a nice guy and pretty honest)
Another clever way for to holden to help the dealers to make more $$$, not having the pre delivery guy do his thing. A nice gesture to the buyer as well, so clever business by Holden. I have got NOPD on my director contract, I'm gonna stalk the thing as soon as I get word it's leaving Elizabeth, I don't want them touching it except to put the plates on, and put it inside the showroom, then it's straight off to get opticoat and tint, the first wash will be by the detailer, with me perched near by on a deck chair with beer in hand lol

 

Asbsolutely, and if the dealers won't budge then ask exactly what the DD charge covers. I'd be even telling them to take the rego out of the price and doing that myself too. Anything to avoid getting reamed by those BS charges.

 

I was kind of in a similar position.
At one point I even decided to drop MSE and go ahead with BMW because I was so pissed off by Melbourne Holden dealers. Luckily I managed to secure a MSE from Adelaide with information by members of this forum. The attitude of most melbourne dealers is shocking!...

 

Can we ask not to have the dealer rego the car (in NSW)?

 

I like your style.

 

Good to hear. SuperCoach hooked me up too. After adding rego and NSW stamp duty etc, I saved a few thousand thanks to Coach.

 

So you went with NOPD but still got charged DD ?

 

Sure did, NOPD has no impact on DD, if anyone can get discounted DD through NOPD I would love to hear about it

 

But according to the article:
http://www.dailytelegraph.com.au/bu...p/news-story/86e058fe68b97cb0fe17244e217bf659

It goes on to say....
"A statement from Holden said: “Holden has reminded all dealers of their obligations to ensure customers are treated in a way to maximise customer satisfaction during this unprecedented period of demand, and of course that any contracts previously signed are honoured.”

News Corp Australia understands Holden has had to intervene in a small number of deals after head office received complaints from customers.

While it is up to the dealer and the customer to negotiate a price when buying any new car, it is against the law to change the terms of a deal after it is signed."

Fair trading and ACCC would have to have a say in this.
If you have locked in a contract with an agreed price and if the Dealer decides to rip the contract for a new one...I believe you have a strong case to sue them

 

OK, so I am playing my ignorance card here.....what does a dealer do to justify the DD charge if there is no PD ?

 

Prob freight only i guess? Cant think of much else they would do.

 

Hey EternityDre, Like most on here have already said, your dealer is just another, dare I say, Alan Funt (no offense Al). I understand you not wanting to turn (more than it already has been) what is suppose to be a great experience into something that leaves a sour taste in your mouth when you look back, and as you've said, your're paying ballpark figures to the rest of us poor Vic buyers. I've been slugged 3K DD, didn't know that when I verbally agreed to the price over the phone, only when I recieved the contract. I pointed out there was an error, dealer replied that's no error so I went in to see the sales manager. He said some dealers were charging 6K DD and they considered 3K as fair, what can you say? You either want the car or you don't and it was the last manual they had available, (didn't know about the SA prices at the time). Some will pay more, some less, but there's an MSE with your name all over it and that the important part. We still have a 4 month wait for our cars so your recent experiences wont be so raw by the time you pick your new car up, hopefully that part of the purchase will be alot more enjoyable for you.

 

They don't have to justify it, for these cars it's not a buyers market, it's a total sellers market (with a very small number of exceptions). The basic dealer mindset due to the demand v supply is this: If you want the car, this is the DD, take it or leave it. If you don't want it, I can pick up the phone and sell it in 10 mins.
Some of us have got super deals, most of us have got inflated but still ok deals, a small number have been taken for a total ride. At the end of the day, we have contracts for the cars and nothing will change that, despite a few dealers trying. I told my dealer about other dealers trying to tear up signed contracts which he had heard through the grapevine and through a Holden bulletin, he said even though they may insist they have the right to do so, they absolutely have no legal grounds to do so, and would be opening themselves up to legal action if they get someone with enough balls and money to go them.

 

This is totally understandable but for me the issue has been the dishonesty surrounding it. Why not just clearly say to buyers and show on the contract "here's our markup because this is a limited edition car. If you don't pay it, someone else will."

Instead you have dealers manipulating contracts to hide the fact they are up-weighting the vehicle price and then flat out lying to or diverting people who try and query their costs and breakdowns (i.e. what happened to me).

Someone posted a Holden bulletin above which talked about putting the customer first during this busy time and ensuring customer satisfaction is maintained (we all know Holden can't afford to lose customers once Commodore finishes). It seems dealers are doing the exact opposite.

 

You are totally right, thus perhaps the reason to take them to task on it? Having said I understand your reasoning to not do it, but they absolutely can not terminate your contact for asking to see a price breakdown. They know you know the truth, and are desperate to cover up the lie. I have a sales/management background, I never let this type of behaviour slide, either from my employees or sales people I encounter as a consumer. I would absolutely hammer them if I was you, but that's just me, like I said, I understand your reasoning for not doing so.
At least you have got the car you want, most will be forgotten once you take delivery.
Re: naming and shaming, lets all remember that telling the truth about ones experience with a dealer and then naming them is not illegal, only making statements that are false are illegal. Open slather once we get our cars, good or bad

 

I agree, it is the dishonesty part that is the issue. It makes you wonder if they are trying to hide something in the contract (like their mark-up) what else will they do, it becomes a trust issue.

 

This story is behind a paywall. Get the gist from the headline, though.

 

I'm not sure why everyone is outraged by the DD fee. It's purely market forces, my DD on my Magnum was $4995. Sure it was a bit high, but nobody was forcing me to buy it. I wanted the car so accepted it. Changing a contract is an entirely different thing.

 

Have you seen them put plates on with a wobbly cordless screwdriver and the dealer's tacky advertising surrounds? I've told them i'll do my own because they're Perspex. Would be different if Commodores had predrilled/threaded holes.