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iOS10 iPhone update - IQ phone Bluetooth issue

Discussion in 'VE Holden Commodore (2006 - 2013)' started by HEXEM, Sep 29, 2016.

  1. Exceller8

    Exceller8 New Member

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    I'm having the same issue. When I told Holden Berwick about it, they had no idea about the issue. The transfer workaround is working for me but it's not good enough. The once faultless Apple iPhones are now riddled with issues on each update. Apple is slowly loosing it
     
  2. mantaray56

    mantaray56 Active Member

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    They are bringing out Bluetooth 5.0 ( the Bluetooth Consortium) , without sorting the issues with 4. they need to get the backwards compatibility sorted ... sigh
     
  3. mpower

    mpower Well-Known Member

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    Anyone updated to 10.1?

    Does it have a fix for this issue.

    I noticed this line, I wonder if a car is considered an accessory to your iOS device - lol.

    Here are the Full Release Notes for iOS 10.1 - iClarified

     
  4. mitchy_

    mitchy_ Member

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    Mine updated this morning, however I have my Senator today. Will try my omega tonight to see if it changed anything.
     
  5. JoseyBoy

    JoseyBoy #ibleedred

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    Same issue hear in my Ve Calais! N iphone7
    Updated to 10.1
    Still no luck..

    It's bloody annoying as I've just got a new iPhone 7
     
    Last edited: Oct 25, 2016
  6. bigdaddycool

    bigdaddycool Member

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    Same issue here, we have two commodores (VE Omega Series 2, VE SS Series 1 With IQ Unit). iPhone 5S... (had a few different phones)...... issues. No audio when answering calls or also when making them. With iOS 10 I found if you call or answer a call and get no audio, if you unlock the phone and just tap the audio (to select the source) it just flashes on mine and suddenly the sound comes out the speakers........ some people do the double transfer thing...... doesn't always work I find. I mean your driving how bloody dangerous is this crap APPLE! Holden! Come ON!

    It sucks, I posted on Apple's forums, they removed my post apparently because I mentioned I'm now running BETA IOS ...... and beta's not aloud 'the word' on the forum ...... idiots.

    Apple wont fix it, they've moved onto CarPlay, Holden wont fix it they're leaving shop.

    So we are screwed. You know how you fix an iPhone with an IQ issue.......... you buy a bloody SAMSUNG.... it's honestly probably the only way to get a damn phone call reliably in the car is to use a stupid android no doubt.

    --------- AH FOR THE SAKE OF IT ->>>> Here is my rant Apple Removed.


    We have two Holden Commodores here in Australia, we've had a few iPhones and we've had numerous issues with the Holden IQ system in both cars. Basically you can answer a call and no audio, you can type transfer twice on some VE's, depending on the iOS version and that works, sometimes not.

    I currently have run iOS 10..... and interestingly, I have to unlock the phone while driving and tap the 'source' button for the audio. The screen flashes and the audio suddenly comes on in the car.

    Now our cars have the latest Holden IQ software, as I have a Tech 2 & MDI to basically update them myself.

    Other phones DO NOT have a problem with Holden IQ. It's just APPLES. WHY. What seems like forever ago now they used to work mostly....... but with the addition of FaceTime, CarPlay...... Apple's TouchID, stupid push button unlock system in iOS 10 now......... basically EVERYTHING they've added, improved on has made this problem worse and worse.

    Why cant Apple, one of the richest companies in the world who supposably care about their customers FIX this issue. If Holden cant, geez Apple, you got money get your Tech's into the IQ system software and have them send Holden a fix/make a fix.

    It's annoying phone after phone, update after update...... for a car thats not that old we're still having basic call issues.

    It is dangerous........ and it is apples fault. No different then how Apple cut out Google Maps. Again another point, Google Maps used to send directions out the IQ system, it'd just chime in as it needed to..... now it doesn't work at all.

    So while Apple may have an eco-system, it's quickly falling apart for us in our house.

    Has apple lost their way? ......... that's currently the question. Maybe Apple should say hey....... while we don't want to be like Windows, can we ask sir/madam, what kind of car system are you using for your bluetooth phone calls?....... eg. I select well it's a Holden IQ system and the phone adjusts/patches whatever it has to and JUST WORKS!

    I dont care how they fix it, they just need to fix it. IT IS A DANGER ON THE ROAD USING AN APPLE PHONE WITH A HOLDEN IQ SYSTEM.

    ----
     
    Last edited: Oct 26, 2016
  7. mpower

    mpower Well-Known Member

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    so TLDR, 10.1 does nothing. @bigdaddycool you shouldn't be so surprised Apple never admit to anything that's wrong with their products, you realise out of the box the 7 and iOS10 were completely stuffed on one of the biggest telco's in the US and wasn't fixed for at least 2 point releases.

    I just want them to fix this as plenty of our work vehicles are GM and of course work phones are all 6S's and a few geniuses update their devices day dot even if we tell them not to.
     
  8. mantaray56

    mantaray56 Active Member

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    Updated here, still no luck was really hoping....
    I agree with all this talk about safety and using mobiles handsfree, the very technology that makes it safer whilst driving, Apple can't seem to get working. I believe as it a "safety issue" Bluetooth should just work, it is 2016 -surely The Bluetooth Special Interest Group could mandate backwards compatibility with phone manufactures. Holden could fix it if they wanted too, as well, but they are too busy packing up and going back to the US.
    All very well to say don't use your phone, but that is an argument that is in the past, it is necessary these days and Bluetooth is a very safe way of making and receiving calls. Governments answer is too allow these companies to shaft us and then "fine us" when the Technology lets us down. It can't be that difficult to make Bluetooth work as it is intended, maybe when a few deaths result from this issue the Government Bureaucrats may start earning their $400000 plus salaries and look after Australians not Multi Nationals.
     
  9. mpower

    mpower Well-Known Member

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    I bet their stupid wireless headphones work flawlessly - but your car will be a low priority to them.
     
  10. JoseyBoy

    JoseyBoy #ibleedred

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    Its Really Bloody Annoying!
    lets hope apple make a backwards Capability Feature in a future update!

    I Came back from Androiod too,and now i cant even recieve calls...

    hopefully a fix can happen
     
  11. stooge

    stooge Well-Known Member

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    I think you will find holden wont fix it because there isn't anything for holden to fix its apple that has made changes to its Bluetooth protocol/structure causing backwards compatibility issues.
    and apple wont fix it because face it to apple you are just an open wallet they don't give a sh!t for you and your car if its not going to bring them massive profit they wouldn't spend the time.
    we are talking about a company that changes the shape of its usb/charger plug for no reason other than to sell another few hundred million usb cables, the same company that went as far to brick peoples phones because they got them fixed at a 3rd party repair shop and other strange changes that really are not needed.

    I think the iq unit in the series 2 commodores is windows ce6 based much like the first mylinks so really compatibility should not be an issue because wince6 is 10 years old.
    with holden focusing on carplay and android auto they probably wont do much for the old iq units.
    so I guess you might just have to buy a whole new car to support your phone lol

    android FTW :p
     
  12. JoseyBoy

    JoseyBoy #ibleedred

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    Haha yeah! Pretty average from apple!
    Works in my old mans series 2 vf though!
     
  13. stooge

    stooge Well-Known Member

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    now that's something interesting because the mylink in the vf is a QNX based system not a windows ce one.
    maybe the issue is inbetween apples IOS and windows ce.

    I wonder if it works in the 2014/2015 colorado, trax, barina because they have a windows ce based mylink in them.
     
  14. HEXEM

    HEXEM Member

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    Hey guys,

    Sorry have been busy with work commitments and not able to provide updates. As most of you have found out the latest iOS10 update did not sort the bluetooth issue out.

    I spoke with Holden today for an update. Holden technicians are aware of the issue for series 2 iQ and Apple iOS10 since I pushed it through. They were not aware of the issue until pointed out. They are currently working on finding out what is causing the issue and will hopefully have an iQ software update for it. I should hopefully hear more tomorrow on the progress and will update my thread.

    As I've pointed out earlier, taping the transfer call touch button is a temp work around. The other way is to tap the speaker icon on the iPhone, obviously you'll want to have your phone mounted in a cradle, thus avoiding potential fines. :)

    Anyway my SV6 is still under Holden factory warranty (5 year, 100,000klm) and not the dealer extended warranty so they will need to find a solution. I am sure I'm not the only one with extended warranty situations.

    Also if you intend on downgrading your iPhone to 9.3.5, make sure you do a backup of your phones data as the downgrade wipes the entire phone contents.

    Be in touch.

    Cheers

    Hexem
     
  15. HEXEM

    HEXEM Member

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    Well yet another iOS10 update out, version 10.1.1. Still no change and no word from Holden. I will chase up at the end of the this week.

    Cheers
     
  16. bigdaddycool

    bigdaddycool Member

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    Like we should file a damn class action or something with the ACCC. Does it matter who is responsible? This is a road safety issue Holden/Apple are refusing to fix.

    People are having to try and get their phone system working while driving...... surely there are enough of us to make some noise and get this fixed. Holden doing nothing, GM ignoring this, Apple blaming Holden is not good enough.

    This is a road safety issue caused directly by the manufacturer. Apple don't provide a warning slip saying hey 'wont with with Holden Commodores' we're not liable if you kill yourself trying to get the audio to work while driving.

    Even the Police themselves should take note. ITS A BIG F'IN PROBLEM
     
  17. mantaray56

    mantaray56 Active Member

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    Problem is , we are a small number of people who have an issue with Bluetooth, Holden are leaving and Apple only care about the Chinese market.
    One answer I received from an Apple Tech was get "Car Play", yeah Holden made sure we can't do, that by making it impossible to change Head Unit.
    I'd say we Series 2 IQ users are screwed , what we have is the best it will be.
     
  18. moover

    moover New Member

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    any update on this?, i'm going to get a ticket for using my phone soon....
     
  19. HEXEM

    HEXEM Member

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    Hey all,

    I've been told by Holden that a fix is coming.

    I'm going into my dealer on Monday while they check software version of the iQ system.

    I was talking with one of the guys at my work on Friday, he has a VE2 2013 build and an iphone6 running iOS 10.1.1, he has no issues receiving calls over buletooth in the car.

    Will hopefully have a response from Holden next week. I'll update this thread when I have more.

    Cheer
     
    VS_Pete likes this.
  20. JoseyBoy

    JoseyBoy #ibleedred

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    Good to know a fix is coming!

    Now last night when I tried Make calls using Siri it would make the call but the same thing you couldn't actual hear it! It's was like it wasn't routing the audio to through the IQ

    I managed to get it to work by using by phone and pressing speaker then back to vehicle Bluetooth but that's ILLEGIAL

    anyone else have this issue?
    Stupid iPhone and Holden not working together
     

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