It has come to our attention that a lot of members have been having a variety of problems since the forum upgrade last week namely:
- Getting logged out when submitting / replying to a post despite saying they are logged at the top.
- Login screen just re-appears as though you never logged in.
- Certain or all buttons don't work including bold, http link, edit button etc when putting up a post.
This is normally due to cookies, cookie handling or a browser setting, in 90% of cases one or more of the following will resolve the problem:
Internet Explorer
a)
Click Tools
Click Internet Options
Hit 'Delete Cookies'
Hit 'Delete Files' (This may take a few moments)
Click OK
Close / Re-Open IE
b)
Hit Tools
Hit Internet Options
Hit the Privacy Tab
Click the Advanced button
Ensure a tick is in place for 'Override cookie handling' or something similar
Bullet 'Accept' in 1st party cookies
Bullet 'Accept' in 3rd part cookies
Bullet 'Always allow cookies'
Firefox / Mozilla
Click Tools
Click Options
Click Privacy Button across the top
Click the Cookies Tab
Click 'Clear Cookies Now'
Click the Cache tab
Click 'Clear Cache Now'
Close / Re-Open your browser
When logging in click the 'Remember me', this would normally occur after the cookie has expire (900 minutes).
Finally try another browser, Firefox is what a lot are using, it is personal preference but it's a bit of a check to see whether it's browser or site related. Heck, you may even get to like the new browser
Grab Firefox from over
here should you need it.
If all of the above fails fire off an email to
[email protected], explain what you have done and we'll take it from there.
