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Major audio problem with brand new sub/amp

Discussion in 'Car Audio' started by Antiix, Feb 3, 2015.

  1. Antiix

    Antiix New Member

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    Okay before i start explaining the issue ill give details about my car

    2007 sv6 VE commodore 89,900kms
    ALL STOCK
    Everything has been working fine up intill today

    Bought these

    Sub - https://www.jbhifi.com.au/gps-car-audio/kicker/kicker-vcws124-12-600-watt-subwoofer-box/400806/
    Amp - https://www.jbhifi.com.au/gps-car-a...2-channel-class-d-full-range-amplifier/95200/
    Conveter - KickerĀ® Kisl CAR Audio 2 Channel K Series Speaker Cable TO RCA Adapter NEW | eBay

    Amp is installed in boot on left hand side mounted to rear of back seat
    Sub is in boot on the right




    So bought all these from JB HI FI

    Booked in at Autobarn to have it installed


    Drops car off, they spent a few hours on it
    Went to pick it up and the guy behind the counter tells me my speakers are a bit fuzzy/crackly and ill need new ones, i didn't think anything of it cause they were fine before hand so i assumed maybe it was only a little bit that i didnt even notice to begin with.

    Get to my car, turn it on... Sub is working great, back speakers seem to be fine, once i go above volume 15 the front speakers start getting all fuzzy/crackly\

    I've unplugged sub - Still does it
    Unplugged the amp - Still does it.. but speakers front speakers also cut right out aswell.


    Have autobarn stuffed something up.. i just find it hard to believe in 3 hours my speakers go from fine to this.


    Im going back in the morning but have a feeling they aren't going to bother helping me or look at it.




    Anyone have any advice? or even know what could be the cause


    Thanks
     
  2. Tasmaniak

    Tasmaniak Not a valid input....

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    Something is obviously not right and it could be a couple of things. When you say you unplugged the amp... what exactly did you disconnect? Power or the RCAS?

    Is the input switched to high Or low? Since from the products you have listed there is no loc installed... it should be switched to high. Is there a remote wire fitted? If yes, check to see if the switch is in the Rem position. If not it should be in the Auto position.

    Show them the problem when you disconnect the amp and simply explain this problem wasn't here when you dropped it off. Stay calm, listen to what they have to say but rein force the point the problem wasn't apparent on arrival.

    as an experienced fitter myself I can guarantee you that the product you have selected should be working fine with your car without any issues.

    The fact that you have purchased the equipment elsewhere will have no bearing on the matter unless the product was faulty. If the product is faulty explain to them that you can take it back for a replacement after they have proven to you it is faulty via one of two methods. Testing on of their amps in your car with good results or testing your amp on the bench, sound board or another vehicle with the same results. If it does show to be faulty then be prepared to have to pay for little bit of labour for them to remove and refit your existing and replacement amp. It is only fair.

    Perhaps the installation of a loc may be required (shouldn't ) or the use of a remote wire (again.. shouldn't )

    If it does then you will need to pay for the parts but ask that they cover the labour as it should've been determined as a requirement during the Install.
     
  3. Antiix

    Antiix New Member

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    thanks for the reply

    When i say unplugged the amp i mean power and rcas

    I went back and they checked it all over and come back saying the front door wiring was shorting on something, all fixed now the back doors are playing up
    they are going to install a LOC tomorrow
     
  4. Tasmaniak

    Tasmaniak Not a valid input....

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    Fwiw... it shouldn't need a loc.
     
  5. Allenriddoch

    Allenriddoch New Member

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    Thanks for sharing this information..A common problem in many car audio installations, especially your first installations, is a problem with the car audio amplifier. These problems can vary from crackling, popping to just plain not working.
     
  6. HSViCalais

    HSViCalais Member

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    I'd be so bold as to assume that when they tapped into your speakers to run the amp, they might have cut your speaker cable too much and now its shorting out.
     

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