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Map & Firmware Updates For Holden IQ?

Discussion in 'VE Holden Commodore (2006 - 2013)' started by swingn_wasabi, Jan 14, 2013.

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  1. Oct 29, 2014 #141
    Noeleter

    Noeleter Active Member

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    It appears to me that Holden are shirking their responsibility in not providing updated maps for the system they provided. I have asked several dealers if an update is available (MY12 VE Series II) and they shrug their shoulders and point me in the direction of Holden. Holden point me back in the direction of the dealers. Surely Holden should know if an update is available or when one will be available. Can I suggest everyone who is having the same frustrations as me in not being able to find out at least some information, bombard Holden with questions/ complaints. Email address below.
    holdencustomercare@gm.com
     
    Noeleter, Oct 29, 2014
    #141
  2. Oct 29, 2014 #142
    The 10th Doctor

    The 10th Doctor ambitious but rubbish

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    Don't know if it'll do anything but done.
     
    The 10th Doctor, Oct 29, 2014
    #142
  3. Oct 29, 2014 #143
    The 10th Doctor

    The 10th Doctor ambitious but rubbish

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    This was their first response
     
    The 10th Doctor, Oct 29, 2014
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  4. Oct 29, 2014 #144
    Noeleter

    Noeleter Active Member

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    Well at least you got a much better response than me. I hope they are right about the timing. There is only 2 months of "late 2014" to go.
     
    Noeleter, Oct 29, 2014
    #144
  5. Oct 29, 2014 #145
    VS_Pete

    VS_Pete Donating Member

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    Should be next month so I`m told
     
    VS_Pete, Oct 29, 2014
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  6. Oct 30, 2014 #146
    Noeleter

    Noeleter Active Member

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    Was that info from Holden?
     
    Noeleter, Oct 30, 2014
    #146
  7. Oct 30, 2014 #147
    VS_Pete

    VS_Pete Donating Member

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    Holden via Dealer.
    But as I have said before I get second hand news so I hope it is right.
     
    VS_Pete, Oct 30, 2014
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  8. Nov 20, 2014 #148
    VS_Pete

    VS_Pete Donating Member

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    3 weeks I got told today.
     
    VS_Pete, Nov 20, 2014
    #148
  9. Nov 21, 2014 #149
    kato128

    kato128 Member

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    Betcha it slips to next year...

    While we wait though, has anyone had their gps tell them to take the 5th exit on a 4 exit roundabout? Mine only started doing that after the my13 update.
     
    kato128, Nov 21, 2014
    #149
  10. Nov 26, 2014 #150
    Walfman

    Walfman New Member

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    Received a reply back from Holden Customer care this morning.


    We write in reference to your recent e-mail correspondence received at Holden Customer Care regarding the map updates of the Holden IQ system.

    We thank you for writing to us and we are sorry to hear of the confusion you have experienced during this matter.

    Holden are always working on our IQ system and the maps involved which means there will be a map update sometime in the future.

    However we do wish to advise we can not give an estimated time for when this update will become available and it is important you stay in contact with your dealership as they will be the first to know when an update will be available.

    Should you wish to discuss matters further, please do not hesitate to contact us on 1800 033 349, quoting the above mentioned reference number.

    Kind Regards,
    Christopher Stringer
    Holden Customer Care


    No joy yet then!!!
     
    Walfman, Nov 26, 2014
    #150
  11. Nov 26, 2014 #151
    Noeleter

    Noeleter Active Member

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    So in short we've got no idea but our dealers will know before us ??????????????? "There will be a map update sometime in the future" Very helpful Holden.
     
    Noeleter, Nov 26, 2014
    #151
  12. Nov 26, 2014 #152
    dans_vz

    dans_vz Active Member

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    I think its just standard for Holden customer care to palm you off onto the dealers
     
    dans_vz, Nov 26, 2014
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  13. Nov 26, 2014 #153
    Noeleter

    Noeleter Active Member

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    Agreed. And then tell the dealers nothing.
     
    Noeleter, Nov 26, 2014
    #153
  14. Dec 1, 2014 #154
    Noeleter

    Noeleter Active Member

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    Holden customer service now saying January for the IQ map update. At least dealing with Holden teaches you patience.
     
    Noeleter, Dec 1, 2014
    #154
  15. Dec 8, 2014 #155
    Bengy1977

    Bengy1977 New Member

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    Hi guys,

    Ive been following this thread for a while since I had trouble with my Omega. The Bluetooth would drop out while it was connected to my Google Nexus 4 phone. Kinda crap since Bluetooth should just work consistenly all the time. Anyway I took my ride to Holden in hillcrest and they update the IQ system. No maps or anything. It didnt fix the problem which is a bummer. But they did leave the USB key in there with the update file on it. It cost me $132 to do the update. Its a small file and if any of your know how to get into the settings you could probably do it yourself. Any of you know how to get in to the settings?

    Cheers for now
     
    Bengy1977, Dec 8, 2014
    #155
  16. Dec 8, 2014 #156
    Asmodai78

    Asmodai78 Active Member

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    We are talking about the GPS map updates not the actual IQ updates (which has to be done at your local dealership) the map updates are an SD card which you can buy from eBay for cheap or from the Holden dealership if you have more money then brains
     
    Asmodai78, Dec 8, 2014
    #156
  17. Dec 8, 2014 #157
    doubledip

    doubledip Member

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    statements like this make me laugh....... I have had 4 people call me regarding map updates because the "cheap" eBay maps didn't work in their IQ..... so maybe they don't have "Brains" because they bought crap and wasted their money...

    as for the USB stick that the other guy said he has... you still need tis2web access and tech 2 or mdi to update the system so with what you have its no good and it will also be relevant to your car (being an omega) which has different updates compared to the models that have cd storage etc...
     
    doubledip, Dec 8, 2014
    #157
  18. Dec 8, 2014 #158
    Asmodai78

    Asmodai78 Active Member

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    I've bought a few IQ map updates off eBay and never had a problem with any of them, I've even transferred them to other car with no problem
     
    Asmodai78, Dec 8, 2014
    #158
  19. Dec 8, 2014 #159
    doubledip

    doubledip Member

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    well maybe you can help all the others that want updates... but I wouldn't be posting up on websites that you have copied them as that is a copyright infringement which I am sure Holden and the suppliers wouldn't like to read about -
     
    doubledip, Dec 8, 2014
    #159
  20. Dec 8, 2014 #160
    Asmodai78

    Asmodai78 Active Member

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    Never said I copied them.
     
    Asmodai78, Dec 8, 2014
    #160
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