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MYLINK problem - deleting paired devices

Discussion in 'VF Holden Commodore (2013 - 2017)' started by mrd0683, Jan 13, 2017.

  1. mrd0683

    mrd0683 New Member

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    Hey guys.

    In the course of the last 6 months since owning the car, I've had multiple phones paired to MyLink.

    Now the device list is full with 5 listings.

    I can't delete any device individually to add my latest phone :(.
    It just freezes.

    I've tried whilst the car is stationary, and while moving etc no luck.

    The obvious resolution is to take it back to the dealer, which i will for the next service, thanks.
     
  2. Forg

    Forg Well-Known Member

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    I just Googled your question out of interest ... the answer might be to keep trying.
    Found a Whirlpool thread where someone with a rental complained of the same thing, posted a question, didn't get an answer, then tried the next morning & it just worked.
     
  3. central3

    central3 New Member

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    I have the same problem, will try again as per Forg's advice and report back
     
  4. wombat tow

    wombat tow Member

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    go to config Bluetooth device list then select the one you want to delete the it gives you the option to delete the device, done it with 2 different cars now
     
  5. central3

    central3 New Member

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    Yup - waited a day or so and successful device deletion - good job Forg
     
  6. Forg

    Forg Well-Known Member

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    Thank not me, but our new Google overlords!
    I for one welcome our Google overlords ...
     
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  7. holomatrix

    holomatrix Active Member

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    I have seen it with a few VFs that when the MyLink is hot (i.e. been out in the sun or driving for an hour or two) functions like deleting a bluetooth device pair seem to freeze (yet some other things like changing a setting in the Vehicle settings menu will appear to work fine). I had it again friday when I was picking up an NT Fleet car to transfer it to NSW. Same deal. It had sat in the car park waiting for me to move it for about 15 mins and when I went to remove the details of the (now unemployed) ex chief minister's phone from the MyLink menu it kept locking up until later in the day when it had been undercover and cooled down a bit (his phone was in there 5 times ffs - did he pair his device every bloody time he got in the car or what?)
     
  8. mrd0683

    mrd0683 New Member

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    Thanks for the replies guys.

    I tried again a few times with no luck, then one morning .... it just worked.

    Temperamental & sensitive electronics .... go figure.
     
  9. RobWNV8

    RobWNV8 New Member

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    Here is the answer that I got off the Whirlpool Forum today and I just used it on my Caprice V WN 2015 that I picked up yesterday with a stubborn list of phones that would not delete..
    It's called the Drivers Door Open MyLink reset
    As the Forum member said - It Sounds really stupid, but guess what - it actually works! - even on a stinking hot day, so temperature does not seem to come into it, as other links may suggest.
    Enjoy your new empty device list! - Regards, Rob
    It works like this
    1. Drive car
    2. Park
    3. Turn off engine
    4. Open drivers Door to FULLY open
    5. Exit car. And take key with you. This is important even assuming it's the wireless proximity key and you use a start button instead of traditional ignition.
    6. Leave Door fully open for at least 5 mins with key out of car (I left mine for 10 mins just to be sure - Rob)
    7. Return to Car. Start engine. Go into my link settings and delete old users as you would expect.

    Worked perfect for me just a few minutes ago. On a car that was refusing otherwise to allow deletions of old phones.
     
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  10. 123DanielBuck

    123DanielBuck New Member

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    Hi Rob,

    What you suggested worked for me mate.
    Thank You.
     
  11. Skylarking

    Skylarking Well-Known Member

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    To me it seems like there is an obvious fault with MyLink. So are owners actually logging the issue as a fault with either the dealer or Holden Customer Care (preferably both).

    Holden should get off their proverbial arse and release a firmware fix so the feature works as documented in the owners manual...
     
  12. Big Red VF-SII Go-kart

    Big Red VF-SII Go-kart I love puddles.

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    Odd. I had 8 paired devices on MyLink from the previous owner, and these were easily deleted and replaced with the four that I and colleagues use.
    I suspect your earlier MyLink requires updating to fix a bug that is interfering with clearance/removal of paired devices.
     
  13. stooge

    stooge Well-Known Member

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    I think the problem is with the lockout function while driving.
    Certain things get disabled while in motion and it is probably causing issues with the delete function.
     
  14. Skylarking

    Skylarking Well-Known Member

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    ^ poor programming and testing in other words ;)

    (since no user feedback and a lockup of the o/s is not a great way of handling a prohibited operation)
     
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  15. Gazza79

    Gazza79 New Member

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    Hey Rob you are a legend mate. I followed your instructions and it worked perfectly.....managed to delete all the old phones listed. Thanks again. Cheers Gary
     
  16. RennRob

    RennRob New Member

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    Rob, thank you so much for this mate!


     

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