Stuffed engine

[losh1971]

By his own admission it has had backyard servicing for the last few services. There is no way any warranty, whether statutory or implied, will be honoured.

Still got to go see the original dealer that sold the vehicle and see if they will come to some sort of arrangement. At worst he will get shown the door at best they will pay for and a fit replacement engine or might meet him somewhere in the middle. I'd be slipping on a gen oil filter if not already used and saying if asked yeah home servicing using gen parts. If a mech workshop doesn't use gen parts the warranty is void regardless.

 

[tml678]

Still got to go see the original dealer that sold the vehicle and see if they will come to some sort of arrangement.

Yeah, definitely worth a shot

At worst he will get shown the door

the likely outcome unfortunately. All warranties specifically state that the repairs must be carried out by a licensed mechanic

If a mech workshop doesn't use gen parts the warranty is void regardless.

Not quite true. They don't have to use genuine parts, just parts of an acceptable quality. Obviously using genuine parts will give more weight to a warranty claim, but they aren't strictly required.

 

[losh1971]

Not quite true. They don't have to use genuine parts, just parts of an acceptable quality. Obviously using genuine parts will give more weight to a warranty claim, but they aren't strictly required.

Interesting the wife's car is still under new car warranty and we were told by the mech workshop he has to use gen parts to maintain the new car warranty. Could the rules vary from state to state?

 

[tml678]

Interesting the wife's car is still under new car warranty and we were told by the mech workshop he has to use gen parts to maintain the new car warranty.

This is from the choice website:

WHAT'S THE LAW?

But you don't have to pay the price premium on parts to be covered. The ACCC's guidance says that provided you use quality parts, your car manufacturer's warranty won't be voided. If a non-genuine part is used it won't be covered under the manufacturer's warranty, but it would be covered under the warranty of the part's supplier and/or Australian Consumer Law. To be fair, despite the initial response of dealers, when pushed many did clarify that it'd only be the actual part that wouldn't be covered rather than the whole warranty being voided.

So while it's a little ambigious, it seems that the manufacturers warranty remains intact with non-genuine parts. Although in saying that, the first thing they'd say is that whatever failure you present with is related directly or indirectly to the non-genuine part. So it would probably be better to go OEM for peace of mind if using non-dealer servicing, even if you legally don't HAVE to.

 

[losh1971]

Interesting, that does clarify it. but in reality the cost of parts with the exception of plugs on new car servicing don't make a huge difference to the bill as apposed to using aftermarket, so why risk it.

 

[tml678]

so why risk it.

Totally agree.

 

[Ron Burgundy]

Don't waste your time. Car is out of warranty and not serviced by authorised repairer. No chance in hell they will cover it...

 

[losh1971]

Don't waste your time. Car is out of warranty and not serviced by authorised repairer. No chance in hell they will cover it...

Really? You wouldn't even try? Aim at nothing hit it ever time....

 

[abuch47]

By his own admission it has had backyard servicing for the last few services. There is no way any warranty, whether statutory or implied, will be honoured.

not without some fraudulent service papers.

It is BS though that a new car can't have minor services done on it by an owner.

 

[Ron Burgundy]

Really? You wouldn't even try? Aim at nothing hit it ever time....

I would not. There were signs something was not right. The op chose to investigate himself...missed the real issue and the engine blew up. What argument would you have to ask holden to cop the bill...