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VF Issues without resolution from dealer

Discussion in 'VF Holden Commodore (2013 - 2017)' started by deanojet, Dec 17, 2014.

  1. deanojet

    deanojet New Member

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    Hi All,

    I bought my SSV wagon back in April and overall pretty happy with the car, but I have never had a car with so many issues.

    1. Window seal drivers side came out (fixed under warranty). Now makes squeeking noise which they sprayed some stuff on and fixed it for a day
    2. Drivers seat moves around when driving, replaced base under warranty, did it again and now they tell me they all do it and there's nothing they can do about it.
    3. Ticking noise at warm idle, they say it's headers (even though HSV headers and HSVs don't sound like that). Anyway, not majorly fussed with this one.
    4. Cold start producing loud knocking sound until warm and even while driving sounds like I am driving a diesel from inside the car. (normal apparently)
    5. Body armour has come loose (will be getting fixed under warranty)

    So the district manager goes into the dealership to checkout the seat and the cold start up sound, he said all of them have issues with the seat so nothing they can do, and the sound is normal. If it's normal, why didn't it do it from the start you silly twat, and why don't you then show me other new ones on the floor that make this sound, i'll tell you why, because it's not effing normal.

    Now, I am pretty frustrated because other than these things I really enjoy driving the car.

    Has anyone been able to resolve issues such as these or otherwise where the dealership doesn't want to do anything by going straight to holden? Is there a governing body I should talk to, or am I stuck with a rattling car with a moving seat?

    Does anyone of importance in Holden read these posts? If so, I would like you to know that this is not good enough!

    Sorry about the rant fellas, any helpful suggestions would be appreciated.
     
  2. immortality

    immortality Home of the smoky breakfast Bacon! Staff Member

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    Doesn't sound right to me.

    The knocking sound might be related to the exhaust.

    Either way the dealer needs to rectify. If you don't get any joy with the local dealer try contacting a national sales manager at Holden directly and make complaints.
     
  3. virus88

    virus88 New Member

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    Ive been suffering 2 and 3 for a while now, 7 months old and 20k now.

    I had the clutch replaced at 2000km due to terrible clutch shudder. My gearbox crunches 2nd and 3rd often and sometimes wont even allow me into 1st
    and 2nd. Ive had times where i am unable to get into any gear at all until i stop the car. It has been back 7 times now always with the "we didnt find anything"
    although they only seem to do a couple kms of test driving, I drive 120+km a day to work and back and get it at least once or twice a day.
    I also have issues where it feels like the clutch doesnt disengage correctly. ill be idling at the lights in neutral with my foot on the clutch, go to put it in 1st and it feels like someone hits me up the back.

    Was in earlier this week to fix the seat although they said nothing was wrong with it and have complained many times about the warm idle ticking which
    they tell me they cant hear (i assume they are deaf)
     
  4. Neptunesblood

    Neptunesblood New Member

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    I had a similar problem with dealer on the first 3000km check. I complained about the front brakes squeaking when coming to a slow stop. Service guy said and I quote, "yeah its a common problem, their sh1t. Nothing can be done, just use a high pressure hose to spray out the brake dust." I asked him why the advertisement for the car didn't say that it came with squeaky brakes. And if that was the case all Holden SSV VF's would be squeaking and they are not. He looked p1ssed.

    I'm driving a SSV Redline so he's saying Brembo brakes are crap. My jaw dropped.
    Next I complained about the thermostat in the heater/air con not being reliable. He said "common problem, cant be fixed the units are crap from day one in the VF's.

    I walked out bewildered and will be raising these at my proper service.
     
  5. deanojet

    deanojet New Member

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    A lot of money to spend for this sort of junk isn't it.
     
  6. ryan101

    ryan101 New Member

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    I get a cold tick only for maybe 30secs first thing in the mornings, disappears to almost un noticeable

    When I first got the car the front passenger seat rattled when idling but hasn't done it since
     
  7. immortality

    immortality Home of the smoky breakfast Bacon! Staff Member

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    Someone should get a recording of service personnel saying these things and then complain to what ever is your local complaints authority/body.

    I was reading something recently about clutch issues with late model Commodores but I can't remember exactly which models however the fix involved fitting an earlier model clutch slave cylinder because of clutch issues with the stock item.

    High performance brakes can be a little noisy sometimes due to the friction materials used. It might be related specifically to the brake upgrade and therefore not common problem with cars fitted with OEM brake package.
     
  8. sandman2010

    sandman2010 Member

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    with the amount of tech and new bits and pieces im not really surprised there are issues with the cars and so many recalls but it is very frustrating when they dont play ball on there end, they just wanna sell the car and get you out the door.

    im also having the issues with battery going flat but looks like it to do with the fog lights.
     
  9. PIR4TE

    PIR4TE Banned

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    Go to another service centre.

    A video would help. Hard to imagine exactly what you mean.

    That is interesting. Again a video would help.

    Wait three minutes at least before driving from cold. Yes it is normal.

    Makes sense.

    It does make a sound but whether it is one of the normal sounds is hard to tell from the text.

    If I was really irate because it was not normal then I'd escalate it with more evidence through Holden, yes.

    I doubt it. But there are lots with similar experiences. Take the time to provide more detailed info and armed with a forum consensus would help.
     
  10. sandman2010

    sandman2010 Member

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    sounds like a tough time, hope get it sorted
     
  11. dans_vz

    dans_vz Active Member

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    I find going to another dealer can sometimes help, certain ones don't give a crap and others will go out of their way to help
     
  12. deanojet

    deanojet New Member

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    It's a shame as I have been taking our Holden Vehicles to this dealership for the past 8 years for log book services.
     
  13. revster

    revster Active Member

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    You can't be serious. The engine produces a loud knocking sound until warm and your advice it to wait 3 minutes? It sure as hell isn't normal in my VF.
     
  14. immortality

    immortality Home of the smoky breakfast Bacon! Staff Member

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    Should be able to drive a car from a cold start without waiting. Even my much older VN commodore owners handbook states their is no need to warm up the engine as it just wastes petrol yada yada yada.

    The only consideration would be to not over rev the engine.
     
  15. TinSnips

    TinSnips Polish all the things...

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    re. the seat issue, do you mean it rocks back and forward and seems loose?

    If so, the same thing happened on my previous VE, a number of times. It was caused by a bent base bracket that houses, going by the cost of replacement, someone's first born.
     
  16. PIR4TE

    PIR4TE Banned

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    Yes I'm serious. See I've studied this particular engine and associated owners comments here for nearly four years now, and is likely a short duration lifter tick noise that occurs after cold start and can last for several minutes. Under certain conditions that is normal, the result of air in the high pressure chamber of the lifter affecting valve train lash. When this occurs, valve closing velocity is increased, which causes the noise.

    Air can be present in the lifter at shutdown due to an aerated oil condition, or it can be ingested into the lifter during a cold start from a suction side leak at the oil pump or oil pump pick up tube o-ring. Oil aeration level, oil viscosity, time to achieve oil pressure, engine speed, and lifter design all play a part in whether lifter noise is observed. Once air gets into the high pressure chamber, it will slowly be expelled through the very tight clearance of the plunger and body.

    I found the simplest way to confirm the above is on cold start you pre-pressurise the lifters by putting the accelerator flat to the floor and turning engine over three or four times, two or three times (ECU will not let it start). If noise is just as loud then it's not just an aerated lifter issue.

    OP simply organize to leave the car with dealer to perform a cylinder power balance test when cold, as you suspect an aerated lifter issue. Those keywords and documented result of the investigation is actionable, even if they are deaf. The cause of the issue can be repaired easily under warranty and is statistically unlikely to be anything more sinister, in any case the Tech2 will pick-up if the noise is local to one cylinder (valvetrain or piston pin or piston to cylinder wall).

    Certain ticking noise within three minutes of startup is normal for myriad reasons, I am not suggesting that you ignore these sounds rather get to know them and not panic is all.

    Is this normal?
    [video=youtube_share;1blRAkgAFWg]http://youtu.be/1blRAkgAFWg[/video]

    Over the past 180,000km under various conditions the startup noise does change, generally nothing to worry about with L77.

    Worrying about wasting petrol during critical moments of startup is false economy.
     
  17. Neptunesblood

    Neptunesblood New Member

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    My VF doesn't make any knocking sound when its cold?
     
  18. PIR4TE

    PIR4TE Banned

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    Haha! Thanks for that. If only everyone who didn't have an issue chimed in when someone does, this forum would be a lot more active!!
     
  19. deanojet

    deanojet New Member

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    Thanks for the detailed reponses pir4te.


    Yeh, when I go around corners or accelerate, I feel it move under me. It's a really annoying issue.
     

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