Welcome to Just Commodores, a site specifically designed for all people who share the same passion as yourself.

New Posts Contact us

Just Commodores Forum Community

It takes just a moment to join our fantastic community

Register

VF Sat Nav

RoganJosh

Active Member
Joined
May 29, 2013
Messages
339
Reaction score
40
Points
28
Location
Sydney
Members Ride
Holden VF Calais V -V6
I'd be into badgering Holden but i doubt they care at all as i suspect Holden is in a holding pattern until they close shop.

As for HCC, i've had them make statements then refuse to stand by them even though their own statements were written down on their system. And Holdens executive director of customer experiance didn't even bother to reply to an email i sent him which in my view is very telling of their view towards their customers. The whole of HCC is built on silos to stop one getting to the decission makers and is teh mark of a poor service oriented company.

Best approach is to write off Mylink and use your phone as it's likley time to move on.
John Cadogan also thinks it's time to move on in 2019 from Holden, they are the No 1 Lemon car for 2019 , fast forward to 14:23
 

stooge

Well-Known Member
Joined
Apr 3, 2014
Messages
959
Reaction score
538
Points
93
Location
wa
Members Ride
VF SSV
John Cadogan also thinks it's time to move on in 2019 from Holden
Yeah but john also thinks the colorado engine using over 2 liters of oil every 10,000km is a fuel economy measure.
Even knowing its only like 1 in 10 engines doing it and the other engines that dont use oil have the same economy.

While johns videos are ok dont put too much faith into what he says because most of it is his personal opinion which he does state alot.
 

RoganJosh

Active Member
Joined
May 29, 2013
Messages
339
Reaction score
40
Points
28
Location
Sydney
Members Ride
Holden VF Calais V -V6
Yeah but john also thinks the colorado engine using over 2 liters of oil every 10,000km is a fuel economy measure.
Even knowing its only like 1 in 10 engines doing it and the other engines that dont use oil have the same economy.

While johns videos are ok dont put too much faith into what he says because most of it is his personal opinion which he does state alot.
But I wonder how many of the "new" Commodores they are going to sell to punters, knowing what they didn't do with the rescue package and our taxpayer (ours) money ???

And I can vouch for their crap service both at Dealer level and with the Customer Care Team in Melbourne. Nothing less than atrocious. I have had to fight them tooth and nail to get things done. Never again.
 

stooge

Well-Known Member
Joined
Apr 3, 2014
Messages
959
Reaction score
538
Points
93
Location
wa
Members Ride
VF SSV
But I wonder how many of the "new" Commodores they are going to sell to punters, knowing what they didn't do with the rescue package and our taxpayer (ours) money ???

And I can vouch for their crap service both at Dealer level and with the Customer Care Team in Melbourne. Nothing less than atrocious. I have had to fight them tooth and nail to get things done. Never again.
Yeah i know i wasnt disputing the fact that holden is a crap company these days i was just saying johns opinions are his personal ones.

I know about holdens crappy service im on groups for the colorado issues and while my engine was changed straight away because my local dealer is awesome most of the people in these groups are treated like crap and made to run though multiple oil consumption tests that come back over 2liters per 10,000km only to be told thats normal while the colorado next to it uses 200ml per 10,000.
Lets not forget the threats from dealers because customers keep comming back wanting a proper fix and all that crap with ken and wendy and the tait motor group.

Its not just holden, ford does it too and look at toyota and the hilux dpf crap and charging $14,000 to replace a part thats less than 2k.
They are all taking advantage of our weak government and its not going to stop because people keep buying their crap cars.

People still identify as a ford or holden person and think they are idiots honestly because these companies just shafted the australian people and they choose to ignore that.
I honestly dont think i would ever buy a new holden again.
 

Anthony121

Well-Known Member
Joined
Apr 1, 2014
Messages
1,339
Reaction score
666
Points
113
Location
Melbourne
Members Ride
VF SSV Redline MY17 & VF Director
John Cadogan also thinks it's time to move on in 2019 from Holden, they are the No 1 Lemon car for 2019 , fast forward to 14:23
He is so full of it! Where does he get his facts from? Didn't GM sell a lot of land around the time the money went back overseas? The problem is people believe what this guy says out his mouth!
 

Skylarking

Well-Known Member
Joined
Feb 3, 2018
Messages
3,176
Reaction score
1,611
Points
113
Age
119
Location
Downunder
Members Ride
Commodore Motorsport
Love or hate him, agree or disagree with John C, he seems to get traffic to his videos and likely makes a few $$ from it
 

Forg

Well-Known Member
Joined
Jun 16, 2015
Messages
3,639
Reaction score
1,389
Points
113
Location
Sydney
Members Ride
Regal Peackock VF SS-V Redline Wagoon
He is so full of it! Where does he get his facts from? Didn't GM sell a lot of land around the time the money went back overseas? The problem is people believe what this guy says out his mouth!
Nah, people only watch that stuff because they want to be outraged at stupid crap.

But I wonder how many of the "new" Commodores they are going to sell to punters, knowing what they didn't do with the rescue package and our taxpayer (ours) money ???
Very few people give two poops about the fact that every car manufacturer in every country around the world takes money from the local government, when considering spending $40k+ of their hard-earned.
 
Last edited:

Ron Burgundy

Well-Known Member
Joined
Jun 3, 2004
Messages
2,794
Reaction score
1,460
Points
113
Location
NSW
Members Ride
VF II SS
John Cadogan also thinks it's time to move on in 2019 from Holden, they are the No 1 Lemon car for 2019 , fast forward to 14:23
Not this clown again....
 

Dirty Harry

Active Member
Joined
Jan 13, 2017
Messages
208
Reaction score
103
Points
43
Location
Canberra
Members Ride
VF MY17 Series 2 Redline - Red Hot
I know there is a lot of chat around changing the whole mylink system over to something else. Anyway I skipped the last map upgrade back in March 2018 (or whenever it was released) and my car is due for it's next service. I just enquired with Holden and they said they next map upgrade for the VF is due around March 2019.
 

Forg

Well-Known Member
Joined
Jun 16, 2015
Messages
3,639
Reaction score
1,389
Points
113
Location
Sydney
Members Ride
Regal Peackock VF SS-V Redline Wagoon
I know there is a lot of chat around changing the whole mylink system over to something else. Anyway I skipped the last map upgrade back in March 2018 (or whenever it was released) and my car is due for it's next service. I just enquired with Holden and they said they next map upgrade for the VF is due around March 2019.
I might pay for that when I get the steering recall done, that way the dealer's at least making some money outta me & hopefully that'll make them less unkeen to see me. :)
 

Skylarking

Well-Known Member
Joined
Feb 3, 2018
Messages
3,176
Reaction score
1,611
Points
113
Age
119
Location
Downunder
Members Ride
Commodore Motorsport
I might pay for that when I get the steering recall done, that way the dealer's at least making some money outta me & hopefully that'll make them less unkeen to see me. :)
The dealer gets paid from Holden when they do any recall or warranty work so it’s not like they are covering such cost themselves.

If a dealer starts to feel less keen to see a commodore owner, that would say more about the worth of the Holden franchise deal and the quality of the Holden product they have sold than anything else.

In one way, caring about whether a dealer would be keen to see you or not is like caring about a prostitute in the misguided belief that she actaully has feelings for you at $2000 per hour :eek:

On the flip side, I doubt the dealer would loose any sleep because you’ve suffered inconvenience while not having access to your car due to the multiple warranty and recall fixes you may have been hit with, much in the same way a pro wouldn’t care if she gave you the clap :oops:

As for latest map updates, does anyone know what version they currently are at and when and what version Holden will release an update in March 2019?
 

Forg

Well-Known Member
Joined
Jun 16, 2015
Messages
3,639
Reaction score
1,389
Points
113
Location
Sydney
Members Ride
Regal Peackock VF SS-V Redline Wagoon
The dealer only gets paid about what it costs to perform warranty work, whereas buying new stuff & having it fitted nets the dealer a profit.
Plus they'll have in their records the fact that I've not visited a Holden dealer since the last warranty recall.

The comparison to the prostitute is more like the difference between the prostitute making that $2000 plus the cost of the cab-fare, or just the cost of the cab-fare. She (making gender assumptions about myself which are probably illegal in this day & age) is going to prioritise the cab-fare-coverage jobs AFTER the jobs that get her a profit, and I'll probably not get to see her until October or some-such.
 

Skylarking

Well-Known Member
Joined
Feb 3, 2018
Messages
3,176
Reaction score
1,611
Points
113
Age
119
Location
Downunder
Members Ride
Commodore Motorsport
I think the dealer would still be making a profit on warranty work though not as much as having a customer footing the bill.. consider it special mates rates ;) just like the pro’s may provide o_O

Feel free to pay a bonus so you get service better next time :p

As for gender assumptions, he or she is no longer based on DNA since gender reassignment and birth certificate modifications. So these politically correct days, it’s anyones guess what anyone really is... so best to have a very good look :p As for your preferences, i meant no offence, so substitute whatever floats your boat :confused: :rolleyes:

In any case I think your comment was based on paying for map updates which ain’t warrantywork so that’s ok (I wish the updates were free under warranty).
 

Poor old Dad

Well-Known Member
Joined
Apr 4, 2011
Messages
328
Reaction score
250
Points
63
Location
Brisbane
Members Ride
VFII Calais V
I think the dealer would still be making a profit on warranty work though not as much as having a customer footing the bill
It's relatively little - actually I don't know about Holden but have a friend fairly high up at (e: prob shouldn't mention where) and their dealers are not happy about the warranty rate and in fact, try to avoid doing warranty work.

They push warranty work to the end of the queue (causing customer aggravation) in order to pressure the parent company to up the rate.
 

Skylarking

Well-Known Member
Joined
Feb 3, 2018
Messages
3,176
Reaction score
1,611
Points
113
Age
119
Location
Downunder
Members Ride
Commodore Motorsport
^
Dealers of all persuasion will always bitch to the manufacturer that they are not making enough... probably with the same straight face when they swore black and blue to me that there were no LE models available when I first enquires. I saw the same faces when I saw LEs popping up but they again swore they couldn’t go any lower than full retail price + an expensive dealer delivery fee when I first enquired about the LE models. Oh, and some years ago I had a discussion with dealers (not Holden) about employee pricing but the weren’t interested as they stated they make noth8ng but the manufacturer was quite clear to me they do well out of the deal.

Yes, they may not make as much on warranty work but the bitching is just part of the game they’ve played with the manufacturer for the years and years of been in business. Sadly their ciustomers can suffer as a result of such games. If business really wasn’t good, they’d quickly find something other than sell and service cars to profit from. Best to avoid Delorian’s business ethics though...

Dealers have a reputation for selling your grannies lap rub to make a dollar so I really don’t have much sympathy for what I see as their crocodile tears. But having some dependency on them, I can understand why some want to keep them on side...

Ps we are now well and truely off topic :eek:
 

Forg

Well-Known Member
Joined
Jun 16, 2015
Messages
3,639
Reaction score
1,389
Points
113
Location
Sydney
Members Ride
Regal Peackock VF SS-V Redline Wagoon
If dealers made as much profit on warranty work as they do on all other work, they wouldn’t try to avoid the warranty work as much as they do!
 

kleanphil

Active Member
Joined
Sep 4, 2016
Messages
353
Reaction score
202
Points
43
Location
G.C.
Members Ride
VF SS-V SII Sportwagon
Well just keep in mind 'warranty' work isn't a 'service' so expect to pay full price for the update , so remember to make them real happy and book a service at the same time .
 

Skylarking

Well-Known Member
Joined
Feb 3, 2018
Messages
3,176
Reaction score
1,611
Points
113
Age
119
Location
Downunder
Members Ride
Commodore Motorsport
Forg, I haven’t said they make the same margins between waranty and retail work. I have stated they don’t do badly out of warranty work and likely use their customers as levers against the manufacturer to negotiate a better rate.

End result will be the same, the customer is jerked around but to them It’s just business. We are simply the fodder for their machine. They’d always prioritise the larger margins jobs, even a big retail job will bump a small retail job so nothing new on that. But they ain’t as poor as they like to sound.
 

Skylarking

Well-Known Member
Joined
Feb 3, 2018
Messages
3,176
Reaction score
1,611
Points
113
Age
119
Location
Downunder
Members Ride
Commodore Motorsport
Yes, as kleanphil says, booking a service means map updates can be bought at a cheaper rate than buying just a map update on its own.
 

Forg

Well-Known Member
Joined
Jun 16, 2015
Messages
3,639
Reaction score
1,389
Points
113
Location
Sydney
Members Ride
Regal Peackock VF SS-V Redline Wagoon
Yeah ... but the less I let the dealer near the mechanicals, the less chance they have of breaking something irrepairable. At least if they only need to apply a map update they can’t ... I dunno, drop it off a hoist. And the amount I’d save on a discounted map by getting a service, I could have saved on the service by going somewhere reputable for that service.
 
Top