padrickz88
Rick =]
- Joined
- Dec 15, 2005
- Messages
- 1,555
- Reaction score
- 38
- Points
- 48
- Age
- 35
- Location
- sunshine, melbourne
- Website
- www.facebook.com
- Members Ride
- VN V6, nothing special
Ok so the problem is, my old lady was sick of paying so much for the fone and internet SO we got that deal with broadband + phone for like 70 a month or whatever it is...
I dont care that the speed isn't great, i can live with that but my main problem is my net constantly drops out, it pretty much last anywhere from 2-30 minutes then it will drop out.
When we 1st got it, it had this problem and they sent out a new modem, continued to happen but only recently we got a chance to call them again about it.
I call virgin, explained the problem and they apparently fixed it from their end and it should be fine. NOPE didn't work so i gave it a week or two (just incase) and i still had the same problem... Called them again they tried some more stuff, i tried some stuff on my end and it was sweet for about 30-40 minutes then started dropping out again...
Honestly its pissing me off and i talked to some other people on virgin and they said they have the exact same problem so i was wondering is there anything i can do? i dont care if the net is slow for how much i pay (which it is) but it pisses me off that im paying money for a internet connection that drops out a shitload of times in a day.
Any advice on what i can do to get them to fix it? or end my contract?
I dont care that the speed isn't great, i can live with that but my main problem is my net constantly drops out, it pretty much last anywhere from 2-30 minutes then it will drop out.
When we 1st got it, it had this problem and they sent out a new modem, continued to happen but only recently we got a chance to call them again about it.
I call virgin, explained the problem and they apparently fixed it from their end and it should be fine. NOPE didn't work so i gave it a week or two (just incase) and i still had the same problem... Called them again they tried some more stuff, i tried some stuff on my end and it was sweet for about 30-40 minutes then started dropping out again...
Honestly its pissing me off and i talked to some other people on virgin and they said they have the exact same problem so i was wondering is there anything i can do? i dont care if the net is slow for how much i pay (which it is) but it pisses me off that im paying money for a internet connection that drops out a shitload of times in a day.
Any advice on what i can do to get them to fix it? or end my contract?