[vr v6] mace memcal problems

[Doctor Bob]

now thats some quality work.....

dual eproms

under blue cover look at these solder joins

memcal without cover

 

[delcowizzid]

looks like a TRX100 ebay special to me

 

[greenfoam]

I duno why you would bother soldering in a eprom when the memcal is 1U on the knock board = VR memcal allready

 

[MACE]

nathanwright,

My appologies for the product difficulty. We genuinely did our best to make sure that you received the product the next day even turning a blind eye to the paypal payment which hadn't cleared yet.

As other have stated things like this can happen on the odd occasion.

Irrespective of product or company no one is impervious to faults.

As usual we're more then happy to help customers out if they call or email to let us know of their problems as we're not mind readers

We'll organise to send you out another one ASAP.

Cheers
Steve

 

[nathanVY]

no problems at all, I didn't mean for this thread to be degrading mace in anyway. appreciate the paypal payment thing


edit: I did email/call you but it was sunday so I hardly expected you to answer/reply. hence this post

nathanwright,

My appologies for the product difficulty. We genuinely did our best to make sure that you received the product the next day even turning a blind eye to the paypal payment which hadn't cleared yet.

As other have stated things like this can happen on the odd occasion.

Irrespective of product or company no one is impervious to faults.

As usual we're more then happy to help customers out if they call or email to let us know of their problems as we're not mind readers

We'll organise to send you out another one ASAP.

Cheers
Steve

 

[MACE]

I did reply on Sunday. I remember that well as I coped an earful from my missed as I was replying to your email all because I was working on my "day off"

Mace Engineering <[email protected]>
to Nathan Wright <[email protected]>
date Sun, Feb 28, 2010 at 11:15 AM
subject Re: Order receipt confirmation of your order 1066
mailed-by maceengineering.com.au

hide details Feb 28 (1 day ago)

Hi Nathan,

Assuming that the memcal has been installed correctly, the memcal may very well be faulty, in which case we'll have to send you out anther one. Let us know and we'll take it from there.

Kindest Regards,
Steve

 

[nathanVY]

aha thanks lol.

 

[nathanVY]

for those wondering, steve posted me out another memcal and it works now. they look after you.

 

[MACE]

Glad to hear that it's all sorted

Cheers
Steve

 

[mr_kreative]

hey greenfoam, how do i order a chip of you?? i got a vs