WARNING LS3 Recall about to happen

Yes, the aim is to get the condensate out of the aircon system and out of the vehicle entirelly. But all my other vehilces did this task a little more elegantly and dumped the water directly onto the ground (via a backflow valve at the end of the tube).

This is the first time i'm hearing of condensate being dumped onto a heatshield or exhaust pipe which seems like a poorer design to me.

Keep in mind i haven't looked at this on my MSE so it may be that part of the OP's drain housing is missing, missasembled or brocken but i don't know as i haven't seen his vehicle.

 

Had rocker arms & HVAC hose thing done today, all good thankfully, but they said they always do an oil change as part of the rocker arm recall. Didn't think you'd need to change oil to do rockers.

 

There is also a drip under the engine bay too onto the manifold.

 

They didn’t change the oil on mine?!? I asked them if they did.
Glad you got yours sorted with no issues....and got an oil change!

 

There is nothing about an oil change on the work invoice i got for the rocker recall. So it's sad that there seems to be such variation in how a recall is handled between different dealer service departments.

Remember, such programs are a well documented and billable event. If your interested to look at the rocker arm recall (actually it's called a customer satisfaction program), look here. The really interesting bit of this recall/custiomer satisfaction program is the following:

The following initiatives can be used to minimize customer dissatisfaction:


Complimentary service

• All affected customers will receive a complimentary service. Dealers are encouraged to inform customers.
• The initial letter notifying customers of this CSP will include an offer of a complimentary service.
• Further details to follow.

Towing services (if requested by the customer)

• Towing services can be claimed at no charge to the dealer. Please refer to the Warranty Information section of this document for claim details.
• Towing services can be both ways (i.e pickup and delivery).
• Please obtain Warranty Department approval if total towing costs exceed $250.

Rental

• Normal process applies.

I don't know what other LS3 owners were told but i was clearly told by the dealer principle they were not aware of any complementry service being attached to the rocker arm repair or paying for towing someones vehicle to from the workshop.

How can people be so incompetant in their business or simply lie like that?

So on that basis, if they changed the oil, i'd be suspicious that they dropped something into the engine and hoped it would be flushed out with the oil... maybe.. but then again such tight wads would filter the old oil and put it back into the engine as nothing would surprise me now.

Guess i simply don't trust them since they always confirm they are either incompetant or lying bastards.

 

Yeah I'm a little with you on that one (not trusting them). I didn't really want it changed - I put Penrite in only 1000km ago, they use Castrol. Guess that's fine as long as it's a good version.

Was more annoyed when I asked them why it was in Performance mode when I left it with them in Tour - I wouldn't have been too bothered if they'd said "I dunno, guess whoever drove liked performance mode..." but the service manager told me they needed to listen to the rockers in all the modes which I'm 99% sure is just not true.

 

Hm, i'm not a fan of mixing oil types or brands. In one case years ago, i ended up with a waxy substance in the engine so i had to put an oil flush through her dumped the old oil, then new oil then again an oil flush before the final new oil was put in. And new filters each time. Seems something between the two oil brands reacted and the manufacturers didn't know what.

As for the mechanic playing with mode setting, nothing in the customer satisfaction program requires testing rockers in all modes so i'd call bullsh!t on that. Guess they just wanted to go on a fang and use up your tires... And it wouldn't be the first time a customers vehicle was impounded under hoon laws because some idiot mechanic wanted to be a 10 minute fangio in someone elses pride and joy. At least you got your car back

 

I can’t wait to pick up my car when I next get it serviced...they will hand me the invoice...I’ll hand them the letter with ‘free’ highlighted...what do you reckon the response is going to be?

 

My best friend's dad used to have a business specializing in building inboard racing boat V8's back in the 70's, I asked him once which oil was good and he said any of the good brands, but best to not mix, said they used different detergents.

 

Hi Skylarking, I hope i posted the photo OK where you can see one of the places it is the dripping water (also the other side onto exhaust at times).
Yes to Anthony it is good that it's landing on the ground but i don't think this is the designed route for it.

 

G'Day Anthony the attached photo shows the drips off the heat shield, i think this could be coming from a detached drain under the engine bay
that you are referring to.

 

Probably why they changed my oil - so they can say "no no we did it when we did the rocker arms".

I don't think I'll use them for services anyway - convenient and cheap but too many questionable things from Alto now for me.

 

Hi

Had the inlet rocker arms replaced, A/C recall performed, the 1st 9 month full service including oil change performed, red centre caps and lock nuts fitted to my VF Director last week all at no cost to me (I supplied the red centre caps/lock nuts).

Car has only travelled 110k's since picking it up August 2017 and I can highly recommend dealing with Paul from the service department at Bay City Holden in Frankston, Victoria. I told him I am leaving this car in mint condition and expect to have it back in the same condition with the exception of an extra stamp in my service books and this is exactly what I received on pickup. They even parked it in a position that they have always referred to as "dead mans corner" to reduce the impact of any people having to walk past my car.

Will use them again.

Regards,

RTSV6UTE

 

IMHO, oil change for a vehicle that has travelled 110 kms is pointless. Dealers seems to insist it is needed based on time or distance.

Guess it does help their bottom line a little

 

Hi

Anytime an oi change is done it gives the mechanic an opportunity to check the oil removed for any other underlying issues. I would always expect the standard services to include an oil change regardless of kilometres travelled.

Regards,

RTSV6UTE

 

As expected a different service department found that a drain hose had come adrift when the HVAC seal was installed and they reconnected it and it is now draining to the ground adjacent to the transmission. Thanks for your input.

 

I called the dealer and Holden Customer Care and asked was my Magnum effected by the Air cond drain seal, they both said, No it's not effected, it has the correct seal.
I checked myself and it has the old foam seal, not the new rubber seal.Disappointed and glad I checked.

 

Customer care told me from mid September builds they fitted the foam seals correctly so mine wasn't on the list either (if this is correct then why are they using rubber seal now). I had to say it was leaking to get them to justify replacing it with the rubber seal.

 

This is at least the 2nd time I have read this about the data base being wrong. HCC need to be told.

 

HCC reckon the data Base is right but admit that the foam seal was still used however they claim it was installed properly after mid September (I have my doubts if this is true)