Tammy
New Member
- Joined
- May 5, 2008
- Messages
- 23
- Reaction score
- 0
- Points
- 1
- Location
- Morphett Vale. SA
- Website
- tammytempleton.wordpress.com
- Members Ride
- TK Barina
When I took my car to Holdens for its service at the end of July '15 they:
cleaned the engine oil system
changed the oil and oil filter as well as some 'checks'. (odo 68,895)
Then they rang me and told me that my Rocker cover was leaking and needed the gasket replaced. I told them to go ahead. So on my invoice it says that they:
Removed rocker covers and associated parts as required.
Removed old gasket and cleaned sealing surfaces.
Supplied and fitted new gaskets and refitted rocker covers.
Reassembled as required and cleaned off. Roadtested and rechecked for leaks. All ok.
I assumed that they carried out the above that I was charged for.
Now I had a friends husband look at my car last week and he changed my spark plugs and engine oil. (odo 75,700) He was of the opinion that the rocker cover gasket wasn't replaced, the spark plugs were terribly oily and the engine oil looked horrible and it looked to him like it was still leaking, so he tightened the rocker cover for me.
I trust my friends husbands opinion and I never mentioned that I had the rocker cover gasket replaced when I dropped it off to him. It wasn't until he said about it that I told him it had been replaced 6 months ago.
So now I worry. Has Holdens charged me for changing the rocker cover gasket and not actually done it?
I'd like to ring them or email them but I'm not sure what to say.
Can someone please give me some advice?
Thanks. Tammy.
cleaned the engine oil system
changed the oil and oil filter as well as some 'checks'. (odo 68,895)
Then they rang me and told me that my Rocker cover was leaking and needed the gasket replaced. I told them to go ahead. So on my invoice it says that they:
Removed rocker covers and associated parts as required.
Removed old gasket and cleaned sealing surfaces.
Supplied and fitted new gaskets and refitted rocker covers.
Reassembled as required and cleaned off. Roadtested and rechecked for leaks. All ok.
I assumed that they carried out the above that I was charged for.
Now I had a friends husband look at my car last week and he changed my spark plugs and engine oil. (odo 75,700) He was of the opinion that the rocker cover gasket wasn't replaced, the spark plugs were terribly oily and the engine oil looked horrible and it looked to him like it was still leaking, so he tightened the rocker cover for me.
I trust my friends husbands opinion and I never mentioned that I had the rocker cover gasket replaced when I dropped it off to him. It wasn't until he said about it that I told him it had been replaced 6 months ago.
So now I worry. Has Holdens charged me for changing the rocker cover gasket and not actually done it?
I'd like to ring them or email them but I'm not sure what to say.
Can someone please give me some advice?
Thanks. Tammy.