Bax
Projecting
- Joined
- Jan 9, 2004
- Messages
- 3,502
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- Age
- 40
- Location
- QLD
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Right now, I have to vent - my frustration is peaking and its all thanks to the wonderful online marketplace - eBay.
We all know what it is and what it is all about, but do we know what happens when things go wrong?
No? Well I'll share my experiences.
It seems as though I've had a bad run, after countless sales of 100+ that I have fulfilled through various forums, I've come across possibly 4-5 bad experiences in a row.
It all started last week, when I listed my Samsung D600 for sale on eBay, it was immediately snapped up by a buyer requesting that I send the item to their son in Africa. (Immediately a warning bell as I had listed postage in Australia Only) Followed by an email from the buyer saying he would pay with cheque. Wanting my full details to post too, no thanks again. I also received an email from a caring eBay member saying that he is a fraudulent lister and to relist and report. Which I did.
This is where the problem gets deeper. The eBay feedback/ reporting system is the worst system ever devised- everything is thought of until it goes wrong. I relisted the item, reported the seller, and included a note to say that I wanted the fee's wiped as it was a fraudlent buyer.
No worries. I relist the phone.
Same thing happens again, different member wins the auction, wants me to send it overseas and they want to pay me 630 dollars to do so. Same email address @verizonmail….. Etc
I report - am yet to relist. As I discovered, due to eBay not replying my emails yet, I have accumulated a bill of around 40 dollars for items that I had not even sold, and it turns out you have to lodge a credit form, to get your money back.
It turns out that the original buyer is no longer a member and I'm assuming the second is no longer a member - or will be shortly, until then though I do not want to relist my item.
And to top it off, on Friday I received a Sony Ericsson k750i case, it had a cracked screen and was bent, due to dodgy post perhaps. However, when offered a refund or new case, me providing pictures to show the damage, that seller has then too done the runner, and is no longer a registered eBay member. Goodbye 30 dollars on a broken, cheap immitiation copy.
All this after I originally tried to buy the phone, and got ripped 410 dollars because eBay messaged me 3 hours after I won the item, telling me he was a suspicious seller and to not pay for the item.
I did get my money back, but I also sent eBay an email asking them why the seller was even allowed to list the item, instead of me waiting until 3 hours after it was won to receive an email from them. They replied that they were sorry I did not receive my item, and in no way did they answer my question.
What is happening to eBay, customer service is lacking hugely compared to what I used to remember it, there are countless dodgy scams that seem to be running, people with feedback of 1000 plus, members since 2003/2004 are somehow ripping people off and getting away with it.
To that, a Huge get f*cked to eGay.
We all know what it is and what it is all about, but do we know what happens when things go wrong?
No? Well I'll share my experiences.
It seems as though I've had a bad run, after countless sales of 100+ that I have fulfilled through various forums, I've come across possibly 4-5 bad experiences in a row.
It all started last week, when I listed my Samsung D600 for sale on eBay, it was immediately snapped up by a buyer requesting that I send the item to their son in Africa. (Immediately a warning bell as I had listed postage in Australia Only) Followed by an email from the buyer saying he would pay with cheque. Wanting my full details to post too, no thanks again. I also received an email from a caring eBay member saying that he is a fraudulent lister and to relist and report. Which I did.
This is where the problem gets deeper. The eBay feedback/ reporting system is the worst system ever devised- everything is thought of until it goes wrong. I relisted the item, reported the seller, and included a note to say that I wanted the fee's wiped as it was a fraudlent buyer.
No worries. I relist the phone.
Same thing happens again, different member wins the auction, wants me to send it overseas and they want to pay me 630 dollars to do so. Same email address @verizonmail….. Etc
I report - am yet to relist. As I discovered, due to eBay not replying my emails yet, I have accumulated a bill of around 40 dollars for items that I had not even sold, and it turns out you have to lodge a credit form, to get your money back.
It turns out that the original buyer is no longer a member and I'm assuming the second is no longer a member - or will be shortly, until then though I do not want to relist my item.
And to top it off, on Friday I received a Sony Ericsson k750i case, it had a cracked screen and was bent, due to dodgy post perhaps. However, when offered a refund or new case, me providing pictures to show the damage, that seller has then too done the runner, and is no longer a registered eBay member. Goodbye 30 dollars on a broken, cheap immitiation copy.
All this after I originally tried to buy the phone, and got ripped 410 dollars because eBay messaged me 3 hours after I won the item, telling me he was a suspicious seller and to not pay for the item.
I did get my money back, but I also sent eBay an email asking them why the seller was even allowed to list the item, instead of me waiting until 3 hours after it was won to receive an email from them. They replied that they were sorry I did not receive my item, and in no way did they answer my question.
What is happening to eBay, customer service is lacking hugely compared to what I used to remember it, there are countless dodgy scams that seem to be running, people with feedback of 1000 plus, members since 2003/2004 are somehow ripping people off and getting away with it.
To that, a Huge get f*cked to eGay.