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Trennaa

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I know there's a whole stack of you that don't like telemarketing, but this isn't a debate on telemarketing "do you like them.. post opinions"..

At my work, I have a KPI (Key Performance Indicator) aka Quota to hit as you can expect.. On a particular campaign im on at the moment, it's about 5-6 "sales" per day.

Also my 2IC (Second in charge) leader does "Packs", which he/she listens to the calls made, judges them, and gives them a score out of 34. There's many factors in these scores, clarity of information, understanding, rapport building (getting to know customer, jokes etc).

The other day, maybe Tuesday, I hit my personal record of 11 Sales for the day, and I also hit the highest ever PACK score in a while of 34!

So I reckon thats a pretty good achievement for myself! (commission will be excellent in 3 weeks!)
 

Charg'd

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:thumbsup: :thumbsup: congratulations mate, keep it up
 

Streetvision

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telemarketrs always know when to ring, thet get you at just the right time, like when you're about to leave, when your eating dinner, when you're on the toilet having a heart-attack.

ahaha nah mate thats awesome keep up the good work.
 

Shifty1

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good work mate..

i have to ask though.. as i was considering this.. does comission take weeks to come through?
 

Patrio7

3Y3 K4N 5P33K 1337.
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Im freash into the Phone support role, we do track incomplete notes etc but all in all its a LOT eaiser than retail support ^_^

[im doign support for a ISP]
 

TheForgotten

only human......
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hey not a bad effort for a reletive newbie! just out of curiosity, what are you selling?
 

jules

we like the bun
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good work, keep it up!

don't ring me tho you won't get anywhere :)
 

brownie82

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Jimboss said:
Congrats mate, just don't ever call me :D
My thoughts.... EXACTLY:p
 

vh-holden

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the whole time i was reading that, i was picturing the scene from crackerjack where they have the assessment.
 
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