Thought some servo workers might find this interesting...
This is for the army of under appreciated, hard working and tolerant group of “Servo” workers who draw a raw deal when tirelessly dealing with the general public.
This is also for those workers of small businesses with high volumes of customers who also deal with the ever-growing percentage of stupid people found in the general public. Is it getting worse or what? I’m not saying it’s a epidemic, plague, pestilence or pandemic but it’s on the increase and I think the more technology we get the worse it gets!
Anyway, you know who you are, you are a counselor, UBD, Advisor, OPEC, Mechanic, Philosopher, Consultant, Wikipedia, a Bank, Cash Converters, an ATM, Police and much much more.
For you the ‘Console Operator’ who endures the general public who:
- think you run OPEC (Organization of the Petroleum Exporting Countries) or at least greatly influence the price of crude oil,
- who can’t read the price boards and work out what a the price of Regular unleaded, Premium, Ultimate, L.P.G Diesel or what discount price means,
- who cannot tell the difference between how many litres or dollars they just put in their car,
- who can’t read basic signs like ‘Counter Closed’, ‘Pump Closed’ and ‘ATM not working’, ‘out of papers’ ‘door bell’ but still ask you anyway,
- who not only don’t know what pump they just used but how much they put in or what colour car they own,
- who don’t understand that monthly specials only run for one month then change,
- that we can’t predict the future with any real certainty,
- that just because they saw it on TV or MythBusters they can do what they want with a mobile phone, cigarettes or lighters (yes it’s against the law),
- who can’t swipe a Key Card with any great success,
- who can buy something cheaper at Coles and that’s our fault,
- who think we want to know their life story,
- who think we remember every sale we make and person we serve and that they are over 18 and we should remember them (they need to learn to tip $5 every time they come in if they want to be remembered),
- can’t take a joke,
- who think Windows & computers don’t ever crash and neither does the EFTPOS,
- that it’s our fault their bank doesn’t like them,
- fuel is always cheaper down the road and you can match it,
- you can do a ‘deal’ and put ‘stuff’ on ‘tick’ for them,
- that you can trust them, they’ll come back to pay,
- who walk into automatic doors when they are locked
- who use chewing gum to break a $50 note at the start of your shift
and you know the rest as this list could go on forever!
But you also know that there are some real gems who tell you a joke, or make you smile or notice when you have missed a shift and ask you about your life story. It is these people that make your night/day, even if you only see a couple of them every shift. It’s the regulars and your work mates that keep you going even when the pay isn’t worth it and so, this page is for you.
To the ‘Servo’ girls and guys of Australia, I salute you!