I really feel for everyone here (and elsewhere) who have had damage done in carparks and other places where arrogant people just don't care
VYSUPER6, your's looked like a shocker, but it is a good thing your insurance came to the rescue.
Someone side swiped my car in a carpark, and left a huge white mark down the left hand side of the car. I have a friend who works at a Holden Dearlership, so he managed to get it fixed for free, lucky though!
I had a VT that got trashed in a carpark (smashed window, badly dented door, stolen deck, bourbon sprayed inside etc) so claimed on insurance.
No problems, they paid up and all was good. Lost 10% on my NCB but it took me back to 25%, can live with that.
6 months later, my current ride (VY) got stolen. 4 days later when recovered, I claimed on insurance (about $2k worth of damage). They paid up, but terminated my policy on the grounds that I was an insurance risk.
Now I have no NCB, and a policy that costs me $1800 a year. All because I was forced (in 2 instances) to claim on insurance, for something that wasn't my fault.
Such is life I guess, but Im in a position where if I claim again, pretty much no one will want to insure me.