Skylarking
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@Matt_VFSSV it's always easier resolving such faults if you have access to another vehicle since you're not under self induced pressured to achieve a quick outcome Such self induced pressure often results in just paying $$$ to get it done without delay
Anyway, under ACL, it's the seller that has the primary obligation to rectify the fault. But don't feel sorry for the seller as they aren't out of pocket since they can claim such rectification costs from their supplier (manufacturer/importer).
That being the case, Holden does come to the party on such ACL issues via their dealer network. This means one can get ACL statutory warranty fixes at any dealer, not just the selling dealer. BUT why so many dealers still try and pull the wool over an unsuspecting purchaser eyes when they know better, just so they can score a better paid retail fix as compared to Holden's lower cost ACL statutory warranty / goodwill claim process, well that defines their morality in once sence and in those cases i find it rather gauling. So when i catch them out trying such crap, when i know they know better, i have no problem ripping them a new one and claiming all out of pocket costs and/or afree map update or free future service
The only issue with Holden is that GM has pulled the plug aso they'll possibly play hardball going forward
I'm sure it will work out in your favour but good luck anyway
[EDITED: should not walk away from monitor and post without refreshing the page on my return. As such i missed your post but it's great to hear its all sorted]
Anyway, under ACL, it's the seller that has the primary obligation to rectify the fault. But don't feel sorry for the seller as they aren't out of pocket since they can claim such rectification costs from their supplier (manufacturer/importer).
That being the case, Holden does come to the party on such ACL issues via their dealer network. This means one can get ACL statutory warranty fixes at any dealer, not just the selling dealer. BUT why so many dealers still try and pull the wool over an unsuspecting purchaser eyes when they know better, just so they can score a better paid retail fix as compared to Holden's lower cost ACL statutory warranty / goodwill claim process, well that defines their morality in once sence and in those cases i find it rather gauling. So when i catch them out trying such crap, when i know they know better, i have no problem ripping them a new one and claiming all out of pocket costs and/or afree map update or free future service
The only issue with Holden is that GM has pulled the plug aso they'll possibly play hardball going forward
I'm sure it will work out in your favour but good luck anyway
[EDITED: should not walk away from monitor and post without refreshing the page on my return. As such i missed your post but it's great to hear its all sorted]