sv6lover
New Member
- Joined
- Dec 31, 2013
- Messages
- 9
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- Location
- new zealand
- Members Ride
- 2006 sv6 commodore
Hi all, pretty long story but i'll try to keep it on track.
About 3 months ago while starting from a cold start (after the car had been sitting over night) I had a grating noise which sounded like the timing chain rattling on the casing,
I recorded the noise and took it to the dealer, they listened to the recording and said "yep it's your timing chain"
I had it replaced (took them 7 days) and got the bill for $2400, I argued that they had the car too long and got a $400 discount.
Took the car home and 3 days later the same noise, recorded it a few times and rang the dealer, they told me to bring it back in and then went on to say that it was a lifter making the noise ?!?
Told them that it was the same original noise which they agreed, the car went back into the workshop and they stripped it down. What they didn't tell me was that although they had replaced the chains they didn't replace the tensioners.
I asked the head mechanic why and he said there was nothing wrong with the tensioners.
Today they called and said that it was in fact the tensioners and they would need to be replaced at a cost of $3600?!?!?.
The way I see it is.... if it was the tensioners all along why did they replace the timing chains in the first place?.. have told them that I won't be paying for something that didn't need to be done.
I would have checked the tensioners first then the chains after that.
Bottom line is they are a bunch of muppets, won't be going there again and certainly won't be paying them for work that didn't need to be done.
Whew... glad I got that off my chest
About 3 months ago while starting from a cold start (after the car had been sitting over night) I had a grating noise which sounded like the timing chain rattling on the casing,
I recorded the noise and took it to the dealer, they listened to the recording and said "yep it's your timing chain"
I had it replaced (took them 7 days) and got the bill for $2400, I argued that they had the car too long and got a $400 discount.
Took the car home and 3 days later the same noise, recorded it a few times and rang the dealer, they told me to bring it back in and then went on to say that it was a lifter making the noise ?!?
Told them that it was the same original noise which they agreed, the car went back into the workshop and they stripped it down. What they didn't tell me was that although they had replaced the chains they didn't replace the tensioners.
I asked the head mechanic why and he said there was nothing wrong with the tensioners.
Today they called and said that it was in fact the tensioners and they would need to be replaced at a cost of $3600?!?!?.
The way I see it is.... if it was the tensioners all along why did they replace the timing chains in the first place?.. have told them that I won't be paying for something that didn't need to be done.
I would have checked the tensioners first then the chains after that.
Bottom line is they are a bunch of muppets, won't be going there again and certainly won't be paying them for work that didn't need to be done.
Whew... glad I got that off my chest