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Amazed Holden dealership did something for free

Discussion in 'VT - VX Holden Commodore (1997 - 2002)' started by grafxworld, Jul 28, 2006.

  1. grafxworld

    grafxworld KLRBASS

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    Just a note, to thank Sourgate Holden in Adelaide , they reset my airbag light for free, after telling me it would be 30 bucks on the phone .
    I was floored they did something for free.
     
  2. Jamie_87

    Jamie_87 New Member

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    that reminds me , i need to get my airbag light reset too, hope my holden dealer near me does it for free too!!
     
  3. accentstencil

    accentstencil Well-Known Member

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    Who doesn't? Seems like every second person does.
     
  4. EXCESSV

    EXCESSV New Member

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    thats why they try and charge $30 a pop coz it takes all of 2minutes to do it :whistling
     
  5. andrewgrazier

    andrewgrazier New Member

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    u sure this aint covered in the manual ? hehehehe secretive bastards
     
  6. Doctor Bob

    Doctor Bob Grandpa

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    sometimes people amaze me wanting things done for nothing.
    the tool to do this costs $8000
    the person doing it needs to be paid as well.

    if people have the right attitude to start with & offer to pay most times i will let them off, if they sook & carry on about it they get charged.

    try to remember guys Holden dealers are in business to make money, not do freebies all day in the driveway for people who have more than likely caused the problem themselves by messing with things they have no idea about. (not saying this is the case here ok)
    it just upsets me when people think the whole world owes them something for nothing.

    Rob
     
  7. glassjowned

    glassjowned "Banana Hammock"

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    I've had about 4 things, bigger than that done free of charge, thanks. I don't know what all this talk of dealers being greedy bastards is.
     
  8. grafxworld

    grafxworld KLRBASS

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    the cause of the sensor going off was some idiot spilled carpet cleaner on my driver seat area ,,,,OOPS it was me ....the neck of the bottle snapped off in my hand while spraying the floors....
     
  9. cuckoo

    cuckoo Member

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    true Doc if you offer to do the right thing you's guys are pretty fair i just got my ppk value changed for the new diff gears when i asked how much he said don't worry about it Thanks Kelly Holden
    Cuckoo
     
  10. holden007

    holden007 VRII

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    just to re-program my new remote for central locking, they charged me $45, only took them 10 minutes. Recently I went to a Holden Dealer so they can check my power steering pump (making noises), and they said they wanted to charge $14 to take alook, I was shocked and told them off.:(

    Until you buy the car, they'll be so close and be friends with you, then after you buy the car and something goes wrong, they dont even want to know you!
     
  11. grafxworld

    grafxworld KLRBASS

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    You dont expect them to do things for free but when they do its nice.
    it also good for business not to rake you thru the coals every time you go to them for service.
     
  12. troyjm310

    troyjm310 New Member

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    yeh im very happy at the customer service i received and my mates got from penrith holden dealer in sydney

    i had 2 remotes 2 keys and screws to get programmed and cut

    they charged me $40 for doing both :)
     
  13. Spyper

    Spyper New Member

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    I haven't had any dealings with a holden dealership (except buying the clip for the compartment door in dash) but the mechanic I go to is awesome. Whenever something goes wrong or there's a noise I take it to them and they check it out right then and there. Every single time I've offered to pay them for their time, and every single time they've said don't worry about it.. even when I try to force money on them. But I give them a little extra when they actually fix whatever problems I have.
     
  14. holden007

    holden007 VRII

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    I guess service varies from dealer to dealer.
     
  15. muso

    muso Member

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    I live near Southgate Holden and have always found them to be very good, a couple of years ago a nice mechanic and I were chatting and he gave me a bag with a few VX steering wheel sound system control buttons and showed me how easy it is to fit them, we were chatting about things other than cars, as it turned out we were both people who have dabbled into boxing, but anyway I think they are very good.:)
     

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