Reaper
Tells it like it is.
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stocky said:next to where you plug in the IDE cable on the drive, there are 8 metal pins, and there should be a black thing over 2 of them. this is the jumper. the location of the jumper determines how the hard drive runs. whether it is master/slave/cable select. there should be a picture on the hard drive that explains that, or else in the HD manual. if not, let me know and ill try help further.
Hokay... as others have said, it sounds like a crash to me. If you can see a volume in windows then the slave/master jumpers will be fine.
Try http://www.grc.com/sr/spinrite.htm . You might be lucky and have some of the files you need still be in tact. Your Mum needs to save up $80 and go buy a new hdd. I would never trust that drive to hold anything important again.
Reaper