gprp
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- Dec 10, 2009
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- Sportswagon Omega MY10 SIDI
Dear Forumites ,
I own a 2 y.o. Omega VE Sportwagon 3L SIDI engine. I've noticed some strong vibration on driveway followed by a check engine alarm approx 3 moths ago .
I went immediately to my local dealership ( Watson Holden ) and after quick t/s the technician has confirmed that the problem is associated with Carbon build-up on a manifold . Apparently , this problem is relatively common with SIDI engines and all they need to do is to clean the manifold and to test the vehicle. Well, left a car for a couple of days and supposedly the issue has been rectified . I've been advised that it won't come back within 2-3 years .
The same problem occurred a week ago . The fuel consumption also climbed to 10.5L ( usually between 9.8 -10.2 L) .In addition, I felt a loss of power twice in Bayswater ( the vehicle doesn't accelerate on a relatively hilly road ).
I've scheduled another service , however this time it will be a long discussion with the Service Manager .
Please your advice per below :
1) Obviously , the vehicle is still under warranty . I reckon the best outcome for me would be to get a new engine if the problem continues to re appear . However, my common sense says that Holden will do whatever is necessary to prevent the replacement .
How the hierarchy within Holden dealerships works ? Who can endorse the engine replacement ? For instance, it might be a Regional Manager above the service Manager etc
2) What is the liability of Holden dealership under warranty ? I mean if I decide to sell a vehicle within 5-6 months and the same problem still exists ? I don't want to lie to a potential buyer and to sell a vehicle with the ongoing problems , so is there any liability in terms of loss of value due to lack of proper maintenance ?
3) Is there any official professional institution that able to impose the necessary action on a dealership?
I guess it will assist me to determine the best course of action in my case . Any advice is appreciated – I feel it will be a difficult fight .
Thanks in advance
gprp
I own a 2 y.o. Omega VE Sportwagon 3L SIDI engine. I've noticed some strong vibration on driveway followed by a check engine alarm approx 3 moths ago .
I went immediately to my local dealership ( Watson Holden ) and after quick t/s the technician has confirmed that the problem is associated with Carbon build-up on a manifold . Apparently , this problem is relatively common with SIDI engines and all they need to do is to clean the manifold and to test the vehicle. Well, left a car for a couple of days and supposedly the issue has been rectified . I've been advised that it won't come back within 2-3 years .
The same problem occurred a week ago . The fuel consumption also climbed to 10.5L ( usually between 9.8 -10.2 L) .In addition, I felt a loss of power twice in Bayswater ( the vehicle doesn't accelerate on a relatively hilly road ).
I've scheduled another service , however this time it will be a long discussion with the Service Manager .
Please your advice per below :
1) Obviously , the vehicle is still under warranty . I reckon the best outcome for me would be to get a new engine if the problem continues to re appear . However, my common sense says that Holden will do whatever is necessary to prevent the replacement .
How the hierarchy within Holden dealerships works ? Who can endorse the engine replacement ? For instance, it might be a Regional Manager above the service Manager etc
2) What is the liability of Holden dealership under warranty ? I mean if I decide to sell a vehicle within 5-6 months and the same problem still exists ? I don't want to lie to a potential buyer and to sell a vehicle with the ongoing problems , so is there any liability in terms of loss of value due to lack of proper maintenance ?
3) Is there any official professional institution that able to impose the necessary action on a dealership?
I guess it will assist me to determine the best course of action in my case . Any advice is appreciated – I feel it will be a difficult fight .
Thanks in advance
gprp