The real points in this case are,
1. Had I been aware of the rear end issue and that the car was unfit for purpose PRIOR to purchase (as I was required by law to be notified about) I wouldn't have bought a VX Commodore.
2.Had I known Holden refuses to honour warranty without any reason, I wouldn't have bought a Holden of any kind.
It really is as simple as that. Being a Holden enthusiast or not is totally immaterial. I was a huge Holden fan until this happened and had planned to buy several more after the dud this thread refers to.
It doesn't matter either if the car cost $20k or $500k. At the end of the day, my car was faulty, (from the time of purchase until it was returned to the factory still under warranty) Holden couldn't or wouldn't fix it and it was covered by a warranty.
Eventually after running out of excuses, Holden simply refused to honour their warranty with no justification. Their final attempt at an excuse for their less than mediocre performance and refusal to honour warranty, was that me using the car as designed has contributed to/caused the problem, which is pathetic. Totally and utterly pathetic! Especially considering that even that last ditch excuse was wrong also!
I firmly believe that informing people about this situation is one of public interest. If I was considering a new car purchase, I'd appreciate hearing a story like this before I made the monumental mistake of parting with thousands of hard earned dollars and bought a Holden. This issue is all about Holden's lack of credibility and lack of trustworthiness in the marketplace.
A barrage of cheesy ad campaigns, crapping on about, meaning a great deal to Australia, or other such tripe are a deceptive insult to everyone's intelligence, if at the end of the day when you have a faulty Holden, it is common business practice for Holden to delay as much as possible effecting warranty repairs and eventually refusing to honour warranty for no reason.
The more people made aware of this, the more Holden's deplorable conduct comes under the microscope, greater the chance Holden starts fulfilling thier obligations and the likelyhood of others going through the harrowing experience I have is decreased.
I'd honestly hate anyone else to experience the nightmare this car has caused me and my family. I really wouldn't wish it upon anybody.
If any of you decide you don't want to be reliably informed about how deplorably Holden conducts itself and would rather remain blissfully ignorant, that's your choice and I'm ok with that. Simply don't read this thread, as is your right.
But please, if you do read it and choose to make comment, have enough self respect, for this site and for me also to leave out unwarranted and unproductive criticism of me. I am only the victim. I didn't cause, nor did I contribute to the problem and am only asking for what I'm reasonably entitled to.
Initially I was merely asking for the car I paid good money for. Holden refused to provide that.
In accordance with my consumer rights, I requested a replacement vehicle or a refund. Once again Holden chose to refuse to provide either.
Therefore I ask, on what basis do any of you justifiably feel having a go at me is a.) warranted or b.) constructive?
I've done the best I can to resolve the issue in a mature and responsible fashion, based on the advice of the very Government Dept's, supposedly in place to protect consumers in this exact type of situation. I am not to blame for Holden's arrogance nor for it's contempt for consumers and their legal rights.
If anyone has constuctive comment or suggestions to make, any contacts they feel could assist in this matter, I'd genuinely appreciate any assistance at all. Feel free to PM or email me, otherwise keep your hands in your pocket, head in the sand and don't bother typing useless and unwanted hyperbole.
