subieboy
Member
- Joined
- Aug 17, 2009
- Messages
- 36
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- Points
- 6
- Location
- Brisbane
- Members Ride
- 96 VS Executive S2
So as per a previous post we had a few things to fix...
Camber LH front wheel (tyre was hitting the strut on full compression) 3.60
Engine mounts
O2 Sensor
So Engine mounts fixed, O2 sensor fixed
Rang up a few tyre places such as Qld best tyre, Bob Jane Tyre, Bridgestone, etc etc
Story: Asked for a quote for fixing the CAMBER (aka a wheel alignment with camber adjusted at same time), quotes ranged from $59 to $66 for 4 wheel camber and wheel alignment.
As needed it done on a Saturday we asked a few places and Bob Jane T marts at (name with held thus far - pm if you need to know which branch) said they could.
I doubly confirmed it with said Bob Jane Muppet.
Me: "I need the camber on the front left wheel adjusted as it is hitting the strut, you do do that right?"
Bob Jane Muppet: "Yes"
Me: "So can I book it for Saturday for a camber adjustment"
Bob Jane Muppet: Yes
Me: "Cool I'll see you tomorrow for a CAMBER adjustment"
Bob Jane Muppet: Cool see ya
Wheel alignment day.
Left car there, went drooling at some bikes and other stuff...
Get back to Bob Jane 20min later...
Strange the car is in another parking space, oh well probably between the camber and other stuff. (Mildly uneasy about it as it usually takes about 50 to 60min)...
5 min later Bob Jane Muppet comes to find me, hey were all done, that'll be $66 bucks thanks.
Cool, get home and park car in garage,(the garage is nice and level side to side, slopes from front to back...)
Hey hang on, the left front wheel still tilted in... WTF??
Look at job report, choice the toe in is done, OK Camber, UHOH...
New camber as per report: 3.64... WTF thats worse than before they touched it
Quick call to Bob Jane...
Me: "Mate, got a quick question, I had my VS in for a wheel alignment and Camber adjustment, but the wheel is still wrong, the camber is still out"
Bob Jane Muppet: "Well duh, wheel alignments don't include camber adjustment"
Me: "Hangon I specifically booked the car to have the camber adjusted, you guys even said so when I dropped the car off"
Bob Jane Muppet: "just calm down man"
Me:"Pardon me, what did you just say? I'm not angry yet mate" "Why was what I paid for and booked for not done?"
Bob Jane Muppet: "Yea man whatever, just bring it in and we'll look at it cos you have to replace nuts when you undo them and other stuff"
Me: "So now I am up for other costs as well? Mate I got at at least 5 other quotes that included the camber for similar to what I just paid you for"
Bob Jane Muppet: "Uh uhm OK, bring it back and we can look at it for ya"
Get back to Bob Jane T Mart...
Bob Jane Muppet: "Yea man didn't know you wanted the camber looked at"
Me: "Mate a blind man can see the camber is out, hell even my wife (who is not mechanically minded) could see there was something wrong." I'm just a bit unhappy that I had to come back to get something done that I specifically asked for"
Bob Jane Muppet: "Yea we'll look at it for ya"
20 minutes go by
Bob Jane Muppet: "Hey mate, were all done..."
(Name with held) has 5 years mechanic experience and 3 years tyre fitter experience and we cant do anything with your camber"
Me: "What do you mean?" While looking at this guy like he is some kind of Idiot - sorry but by this time I could not help myself they were talking and treating me like I was some moron who has never had a wheel alignment done in his entire life...
Bob Jane Muppet: "Uhm, yea we cant get it done safely for you here cos we dont have the equipment"
Me: "Sorry but WTF did you just say?, Did I just waste my entire Saturday here with you guys after I specifically asked if you could do it and that it be done?"
Quick note here before I go on: My son is 3 weeks old and I get Sundays and Saturdays as my full days with him to give mum time off and I work full time so the time is very valuable to me
Bob Jane Muppet: "uhm yea man sorry"
Me: "So you're going to take my money and run and not do the work"
Bob Jane Muppet: "Well uh, yea I guess we could refund you some"
Me: "I know you are going to refund all of it"
Bob Jane Muppet: "Yea uhm no"
Me: "Yes you are or I go to the franchise Head Office and call the franchise owner at home today" - Spot the bluff bit about calling the bloke at home
Bob Jane Muppet: "uhm Ok yea we'll refund you your money"
Some more waffling after that, but apparently Bob Jane Numptys dont't do a Camber adjustment as part of a wheel alignment...
So I have never ever in my life had a wheel alignment done and the camber not done at the same time (Mind you I have never used Bob Jane Muppets/Kmart before either - will also be the last time), so thought I would post it here for those of you who could find it interesting or maybe want to comment...
Camber LH front wheel (tyre was hitting the strut on full compression) 3.60
Engine mounts
O2 Sensor
So Engine mounts fixed, O2 sensor fixed
Rang up a few tyre places such as Qld best tyre, Bob Jane Tyre, Bridgestone, etc etc
Story: Asked for a quote for fixing the CAMBER (aka a wheel alignment with camber adjusted at same time), quotes ranged from $59 to $66 for 4 wheel camber and wheel alignment.
As needed it done on a Saturday we asked a few places and Bob Jane T marts at (name with held thus far - pm if you need to know which branch) said they could.
I doubly confirmed it with said Bob Jane Muppet.
Me: "I need the camber on the front left wheel adjusted as it is hitting the strut, you do do that right?"
Bob Jane Muppet: "Yes"
Me: "So can I book it for Saturday for a camber adjustment"
Bob Jane Muppet: Yes
Me: "Cool I'll see you tomorrow for a CAMBER adjustment"
Bob Jane Muppet: Cool see ya
Wheel alignment day.
Left car there, went drooling at some bikes and other stuff...
Get back to Bob Jane 20min later...
Strange the car is in another parking space, oh well probably between the camber and other stuff. (Mildly uneasy about it as it usually takes about 50 to 60min)...
5 min later Bob Jane Muppet comes to find me, hey were all done, that'll be $66 bucks thanks.
Cool, get home and park car in garage,(the garage is nice and level side to side, slopes from front to back...)
Hey hang on, the left front wheel still tilted in... WTF??
Look at job report, choice the toe in is done, OK Camber, UHOH...
New camber as per report: 3.64... WTF thats worse than before they touched it
Quick call to Bob Jane...
Me: "Mate, got a quick question, I had my VS in for a wheel alignment and Camber adjustment, but the wheel is still wrong, the camber is still out"
Bob Jane Muppet: "Well duh, wheel alignments don't include camber adjustment"
Me: "Hangon I specifically booked the car to have the camber adjusted, you guys even said so when I dropped the car off"
Bob Jane Muppet: "just calm down man"
Me:"Pardon me, what did you just say? I'm not angry yet mate" "Why was what I paid for and booked for not done?"
Bob Jane Muppet: "Yea man whatever, just bring it in and we'll look at it cos you have to replace nuts when you undo them and other stuff"
Me: "So now I am up for other costs as well? Mate I got at at least 5 other quotes that included the camber for similar to what I just paid you for"
Bob Jane Muppet: "Uh uhm OK, bring it back and we can look at it for ya"
Get back to Bob Jane T Mart...
Bob Jane Muppet: "Yea man didn't know you wanted the camber looked at"
Me: "Mate a blind man can see the camber is out, hell even my wife (who is not mechanically minded) could see there was something wrong." I'm just a bit unhappy that I had to come back to get something done that I specifically asked for"
Bob Jane Muppet: "Yea we'll look at it for ya"
20 minutes go by
Bob Jane Muppet: "Hey mate, were all done..."
(Name with held) has 5 years mechanic experience and 3 years tyre fitter experience and we cant do anything with your camber"
Me: "What do you mean?" While looking at this guy like he is some kind of Idiot - sorry but by this time I could not help myself they were talking and treating me like I was some moron who has never had a wheel alignment done in his entire life...
Bob Jane Muppet: "Uhm, yea we cant get it done safely for you here cos we dont have the equipment"
Me: "Sorry but WTF did you just say?, Did I just waste my entire Saturday here with you guys after I specifically asked if you could do it and that it be done?"
Quick note here before I go on: My son is 3 weeks old and I get Sundays and Saturdays as my full days with him to give mum time off and I work full time so the time is very valuable to me
Bob Jane Muppet: "uhm yea man sorry"
Me: "So you're going to take my money and run and not do the work"
Bob Jane Muppet: "Well uh, yea I guess we could refund you some"
Me: "I know you are going to refund all of it"
Bob Jane Muppet: "Yea uhm no"
Me: "Yes you are or I go to the franchise Head Office and call the franchise owner at home today" - Spot the bluff bit about calling the bloke at home
Bob Jane Muppet: "uhm Ok yea we'll refund you your money"
Some more waffling after that, but apparently Bob Jane Numptys dont't do a Camber adjustment as part of a wheel alignment...
So I have never ever in my life had a wheel alignment done and the camber not done at the same time (Mind you I have never used Bob Jane Muppets/Kmart before either - will also be the last time), so thought I would post it here for those of you who could find it interesting or maybe want to comment...