UTE042_NZ
Well-Known Member
- Joined
- Jul 26, 2017
- Messages
- 734
- Reaction score
- 3,901
- Points
- 93
- Location
- New Zealand
- Members Ride
- MY17 Magnum Ute
Here's a cautionary tale about a naive young apprentice lad who once trusted his insurance company to do the right thing by him, communicate well and represent him honestly. My first ever claim was against a driver who pulled out of a side road directly in front of me and I watched the back of his head as he paused looking left, blocking my lane on the two-lane road while I stood up on the pegs braking my Honda XL 250 straight into his B pillar then completing a summersault over the roof of his car after smacking both knees on my handlebars. No major or lasting damage to me, but the bike's wheel, both forks, bar, yokes, handle bar, headlight, 1 lever, and petrol tank were totalled. Totally the other drivers fault, didn't see motorbike, saw a gap instead. I had to pay the excess up front to lodge the claim (because 1970's insurance companies made whatever rules they wanted to) and I ended up having take out a loan to pay for the repairs myself so that I could have my less than 1 year old vehicle back quickly in order to be able to use it to get to and from work. It took just over 7 months of my constant badgering my insurance company who would keep passing me to different people "handling my case" until I finally got a cheque covering the repairs and my excess. It bounced. It was "stale" - had been written by the other driver's insurer and was dated over 6 months prior to me receiving it. Needless to say, a very angry 18 year old apprentice in filthy overalls stormed into the Auckland head office of that insurance company and created a noisy scene that lasted for more than an hour, refusing to leave until they provided cash to the amount of the cheque.