Just got off the phone to Customer Care. Initial response from the lady was: ‘no you cannot purchase additional factory warranty’ which is a reversal of a conversation I had with them last July, which was pay $1500 to opt into the 7 year warranty that came out in September 2017 (sadly my Calais V came in August with only 3 years!). I said for her to check... after a hold she said that the current policy of extending factory warranty is under review and they aren’t taking up additional factory warranty purchases at this time. However she will escalate my case with the relevant team because I have a recorded Facebook conversation detailing what I will get and the price if I paid them last July (now in hindsight I should have done that right?
). I’m hoping that the recorded Facebook conversation works out in my favour considering it was something offered to me, as opposed to just asking right now though I know that won’t be helpful for many of us.
Will get back to you all when I have a response - if this is the case and they are ending factory warranty, I would be inclined to get a factory warranty ASAP if still possible for peace of mind - after all we purchased our Commodores for the long run so a small investment in additional warranty for those of us with only the 3 years will give peace of mind.