Just Commodores Forum Community

It takes just a moment to join our fantastic community

Register

Why I would not buy a GM product again

Discussion in 'VF Holden Commodore (2013 - 2017)' started by Ron Burgundy, Oct 7, 2019.

  1. Ron Burgundy

    Ron Burgundy Well-Known Member

    Messages:
    2,077
    Likes Received:
    965
    Trophy Points:
    113
    Joined:
    Jun 3, 2004
    Location:
    NSW
    Members Ride:
    VF II SS
    Going through the list of issues with my car I thought it would be interesting to list all that went wrong with it in less than 3 yrs since new. These issue really turned me off from Holden...

    JUNE 2016 VF II SS

    • Rattling noise on cold startup since new - dealer 1 & 2 said this was normal
    • Coolant leak - crossover pipe
    • Oil leak - rocker cover - new gasket
    • Oil leak - rocker cover - again
    • Engine replaced by Dealer 2 due excessive piston to bore clearance - 2.5yrs after problem was reported multiple times
    • Exhaust leak - driver side - gasket replaced
    • Muffler leak - pass side - muffler replaced
    • Harmonic ballancer noise/wobble - balancer and belts replaced
    - Service steering column warning light - poped up once and disapeared
    - Service ESC poped op once as well and disappeared
    -Horizontal lines on reverse camera - under investigation

    • Dealer damaged the front bar - tried to conceal it by touching up, did not tell me. Promissed to respray the bar but did not.

    - Dealer 2 always calls after I drop off the car with standard list of things I should have done - throttle body cleaning, wipers, cabin oil filter, brake pads....Mind you nothing wrong with anything above


    All work was covered under warranty with some negotiations needed for engine replacement.

    On a positive note, the car is perfect at the moment.

    Let's see what's next :)
     
    Last edited: Oct 16, 2019 at 3:28 PM
  2. shane_3800

    shane_3800 Member

    Messages:
    177
    Likes Received:
    6
    Trophy Points:
    18
    Joined:
    Aug 13, 2011
    Location:
    places
    Members Ride:
    vr commo
    What model?
     
  3. immortality

    immortality Home of the smoky breakfast Bacon! Staff Member

    Messages:
    14,191
    Likes Received:
    2,204
    Trophy Points:
    113
    Joined:
    Apr 15, 2006
    Location:
    Sth Auck, NZ
    Members Ride:
    HSV VS Senator, VX s2 Calais S/C
    Got to wonder if you had a Monday or Friday build? But then, this engine rattle that is deemed "normal" seems fairly common.

    The damage on the front bar is unforgivable and should have been fixed or replaced at the dealers cost.
     
    commodore665 likes this.
  4. Ron Burgundy

    Ron Burgundy Well-Known Member

    Messages:
    2,077
    Likes Received:
    965
    Trophy Points:
    113
    Joined:
    Jun 3, 2004
    Location:
    NSW
    Members Ride:
    VF II SS
    The dealer shut down since ;) it was Muirs Ashfield - Sydney
     
    _R_J_K_ likes this.
  5. immortality

    immortality Home of the smoky breakfast Bacon! Staff Member

    Messages:
    14,191
    Likes Received:
    2,204
    Trophy Points:
    113
    Joined:
    Apr 15, 2006
    Location:
    Sth Auck, NZ
    Members Ride:
    HSV VS Senator, VX s2 Calais S/C
    Well that sucks for you. I hate it when business do that **** to duck out of doing **** or paying bills.
     
  6. greenacc

    greenacc Searching for the billion

    Messages:
    4,988
    Likes Received:
    719
    Trophy Points:
    113
    Joined:
    Jul 13, 2008
    Location:
    Sydney
    Members Ride:
    VE Berlina
    I hate dealing with issues and idiots like that! Makes my blood boil more than anything! That's pretty much the reason why I learn to do as much as possible myself. Can't stand paying for ****!
     
    Pete_perth and immortality like this.
  7. lmoengnr

    lmoengnr Well-Known Member

    Messages:
    2,334
    Likes Received:
    1,174
    Trophy Points:
    113
    Joined:
    Jan 15, 2012
    Location:
    Sunbury Vic.
    Members Ride:
    MY12.5 Maloo R8, MY12 Redline ute, Magnum 224
    At the moment, GM don't have a 'product' worth buying...
     
    snortings, Pete_perth, stooge and 2 others like this.
  8. Milo 6.0

    Milo 6.0 Member

    Messages:
    77
    Likes Received:
    9
    Trophy Points:
    8
    Joined:
    Jul 8, 2019
    Location:
    perth
    Members Ride:
    vf ssv
    Same story when I got a new 2012 turbo ute from fraud,3 diffs,rebuilt manual gearbox,tailshaft replaced,many minor things also done under warranty,roof lining etc,cracked seat base,eventually got it fixed up good and sold it back to fraud,spent more time at the dealership.
    Its not just holden with dodgy cars,was a loyal ford fan for around 20 years,thought it was time I wasted some money on the other team lol
     
    Ron Burgundy likes this.
  9. VFSV6FORME

    VFSV6FORME Well-Known Member

    Messages:
    1,082
    Likes Received:
    152
    Trophy Points:
    63
    Joined:
    Mar 9, 2016
    Location:
    Brisbane
    Members Ride:
    VF SV6 STORM Series 1
    I agree with you after I had a 2002 CV8 going to the dealer for its first service only to come back with 40mm dint and scratch on the lower d/s door. I pick it when I got home but dealers said that I did it by opening the door on something that I did not see. I had to get the dint fixed by a paint shop and the yellow Paint (Devil) did not match when a cloud appeared in the sky ( the door was darker cloud appeared) Never ever again will use anything that is a dealer without taking a video in from of a service manager or other before the car go in.

    Arghhh by the way, I wont buy anything Holden as they dont have a Australian made product anymore.
     
    Ron Burgundy likes this.
  10. VFSV6FORME

    VFSV6FORME Well-Known Member

    Messages:
    1,082
    Likes Received:
    152
    Trophy Points:
    63
    Joined:
    Mar 9, 2016
    Location:
    Brisbane
    Members Ride:
    VF SV6 STORM Series 1
    Funny thing is the same dealer as the above post changed two 5.7L engines on the CV8 Monro before 10,000k and never scratched the car. the first engine (piston slap and drank oil more than petrol) was replaced with a new one and that one also had piston slap and also was drinking oil so it was re-built with longer skirts pistons and that fixed it.
    Now these guys were good that worked on the car TWICE and yet it took a loser that can only change oil to damage the car with a dint
     
    Ron Burgundy likes this.
  11. Ron Burgundy

    Ron Burgundy Well-Known Member

    Messages:
    2,077
    Likes Received:
    965
    Trophy Points:
    113
    Joined:
    Jun 3, 2004
    Location:
    NSW
    Members Ride:
    VF II SS
    They knew they were shutting down so did not give a ****. They used to hang up on me when I asked about if they are going to fix the bumper...
    Manager and dealer principal never bothered to respond...
     
    Last edited: Oct 7, 2019
  12. Ron Burgundy

    Ron Burgundy Well-Known Member

    Messages:
    2,077
    Likes Received:
    965
    Trophy Points:
    113
    Joined:
    Jun 3, 2004
    Location:
    NSW
    Members Ride:
    VF II SS
    In some weird way I still love the car...
    So much fun to drive every day !

    My previous VE SV6 SIDI was perfect. I had it for 6 yrs since new and never had any issues. And guess what...I never really loved it...It was just A to B kinda deal...
     
  13. greenacc

    greenacc Searching for the billion

    Messages:
    4,988
    Likes Received:
    719
    Trophy Points:
    113
    Joined:
    Jul 13, 2008
    Location:
    Sydney
    Members Ride:
    VE Berlina
    Sounds like you have fallen victim to the IKEA effect ;) You have had to put a lot of work into this car due to all the issues so you feel a more stronger connection to it LOL Maybe that is Holden's plan bahaha :)
     
    Ron Burgundy likes this.
  14. panhead

    panhead Well-Known Member

    Messages:
    1,593
    Likes Received:
    1,270
    Trophy Points:
    113
    Joined:
    Jan 17, 2016
    Location:
    NSW Central Coast
    Members Ride:
    Cars
    I wouldn't want your list of problems and I must say I've been luckier than you, I've had some minor problems but I see that from all vehicle manufacturers.

    I won't ever buy another new GM product as they don't make an affordable V8 for the Aussie market.





    .
     
  15. Anthony121

    Anthony121 Well-Known Member

    Messages:
    1,016
    Likes Received:
    515
    Trophy Points:
    113
    Joined:
    Apr 1, 2014
    Location:
    Melbourne
    Members Ride:
    VF SSV Redline MY17 & VF Director
    I don't think your problems are that bad except for the engine slap but currently have that with my Redline and they say it is normal.

    I also had a faulty injector which throws a lot of codes.

    The ESP and steering codes are nothing to worry about as these can be affected by the person driving the car.

    I could list the issues with my first VF which had so many issues and one that was never fixed while I had it was the EPS.

    My other VF didn't get home from the dealer after the engine rocker arm **** itself.

    As for other makes of vehicles, I'm sure there are issues too.
     
  16. abuch47

    abuch47 Active Member

    Messages:
    706
    Likes Received:
    164
    Trophy Points:
    43
    Joined:
    Sep 4, 2018
    Location:
    Madelaide
    Members Ride:
    LSS3 YOOTE
    every car has its issues and the depreciation/resale shows this.

    id buy a zl1, c8, colorado if money wasnt an issue.
     
  17. Ron Burgundy

    Ron Burgundy Well-Known Member

    Messages:
    2,077
    Likes Received:
    965
    Trophy Points:
    113
    Joined:
    Jun 3, 2004
    Location:
    NSW
    Members Ride:
    VF II SS
    In isolation it is possible for these things to occur at some point...but on on a brand new car is 2.5yrs. It is not acceptable...
     
  18. Calaber

    Calaber Nil Bastardo Carborundum

    Messages:
    4,131
    Likes Received:
    1,048
    Trophy Points:
    113
    Joined:
    Nov 29, 2007
    Location:
    Lower Hunter Region NSW
    Members Ride:
    CG Captiva 5 Series 2
    Your post demonstrates the difference between the designers and engineers who love cars and design them to be enjoyed and appreciated, and production line employees who may or may not care about the standard of their work, bean counters who screw the cost of components to the lowest common denominator, capped off by service personnel who just don't give a damn. The result? Good cars screwed up by incompetents.
     
    losh1971, Ron Burgundy and VS 5.0 like this.
  19. VS 5.0

    VS 5.0 Well-Known Member

    Messages:
    3,982
    Likes Received:
    3,308
    Trophy Points:
    113
    Joined:
    Jul 17, 2006
    Location:
    Perth WA
    Members Ride:
    VE SSV Z Series M6
    And we all know the reason for that....2 extra cylinders and 2.6 extra litres.
     
    lmoengnr and Ron Burgundy like this.
  20. Forg

    Forg Well-Known Member

    Messages:
    3,092
    Likes Received:
    1,056
    Trophy Points:
    113
    Joined:
    Jun 16, 2015
    Location:
    Sydney
    Members Ride:
    Regal Peackock VF SS-V Redline Wagoon
    Every model, maybe, not every car.
    While my dad got Commodores & Falcons as company-cars because when he wasn't the owner the problems didn't bother him, but for Mum & my grandma etc it was always Toyotas. Mum had an ex-Dad's-company-car '77 Cressida with no warranty claims or repairs until 1992 when it was replaced by a similarly trouble-free Civic … Nanna was getting a Corolla about every 5 years 'til she stopped driving, and nothing ever needed more than servicing.

    I guess those are cases of the production line workers actually caring whereas the engineers & designers frankly didn't care about anything at all … I learned to drive on Mum's Cressida, it got named Lurch by my school mates due to it's handling, um, prowess. :)
     

Share This Page